Marho
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] Add to calendar linkHi there,
At the moment, that’s the only way to remove that button from your event pages since we don’t have any options to do this from our plugin settings.
An alternative to this would be to use CSS to hide the button.
Let me know if this works for you.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Removing Tribe-Events headerHi there,
Can you please try the code snippets in this article and let me know if they help with changing/removing the events page title: https://theeventscalendar.com/knowledgebase/k/calendar-page-shows-event-title/
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Webcal Link is not workingHi there!
Thanks for letting us know about this issue. We did get it fixed with an update back then, so unless a recent update is causing it again, it’s probably the result of a theme/plugin conflict.
Was the link working previously on your site? Also, are all the other export links exhibiting the same behavior?
Finally, please follow this troubleshooting guide to test for conflicts and let me know what you find.
Best regards,
Marho
Forum: Plugins
In reply to: [Event Tickets and Registration] Webhooks not validated yetHi there,
Thanks for reaching out.
Can you please check and confirm that you have the latest version of all our plugins installed and updated? Also, check to see if you have Pretty Permalinks enabled under WordPress Settings > Permalinks.
if that’s done and this issue still exists, then please follow this guide to test for conflicts with your theme or another plugin and let me know what you find.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] 27. September , 9:30 – 11:30Hi there @spade,
I visited your site and it seems like you’ve already figured out how to change the date/time display to meet your requirements.
Can you please confirm this?
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] CSV-Import with duplicate event titles incompleteHi there,
This is a duplicate of the last support thread you opened.
I’ll close this thread so that we can focus on the other one.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] CSV-Import with duplicate event titles incompleteHi there,
Thanks for reaching out.
Each entry in a CSV file is treated as a unique event when imported, so even with duplicate names, everything should be imported. Also, CSV file imports are not affected by the overwrite settings for our plugin.
Can you please check and confirm that your CSV file is formatted according to the examples in this article?
Also, if you’re trying to re-import your events from the CSV file, you will need to delete the existing events on your site, otherwise, they will be duplicated from the new import.
Best regards,
Marho
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] The Event Calendar and Elementor conflictHi there,
Thanks for reaching out to let us know about this issue.
We haven’t seen any reports about this from others yet. Did this happen after a plugin/theme update?
Have you also tried testing for conflicts using our troubleshooting guide?
Best regards,
Marho
Forum: Plugins
In reply to: [Event Tickets and Registration] Can’t add ticketsThat’s great news.
We have a guide article that covers how you can configure Siteground Optimizer to work with our plugins: https://theeventscalendar.com/knowledgebase/k/siteground-optimizer/
Please check it out and let me know if it helps resolve this issue.
Best regards,
Marho
Forum: Plugins
In reply to: [Event Tickets and Registration] Can’t add ticketsHi there,
Thanks for reaching out and letting us know about this issue.
From the details you’ve shared, it seems this issue is the result of a theme/plugin conflict. To test things out and verify the source of this issue, please follow this guide to test for conflicts and let me know what you find.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Webhooks not validated yetHi there @jacobgates,
From the details you shared, this appears to be an issue with our Event Tickets plugin.
We can’t provide support for that plugin here because this support forum is for the Events Calendar plugin.
However, you can recreate your support thread in the forum for Event Tickets and receive some help there.
Best regards,
Marho
Forum: Plugins
In reply to: [Event Tickets and Registration] Create Attendees API with full detailsHi @ahmedserag
We don’t currently have support for this at the moment, but if this is a feature you’d like to see in the future, you can make the suggestion here: https://app.productstash.io/the-events-calendar-suite-roadmap#ideas
Let me know if you have any other questions
Marho
Hi there!
Since you’ve already opened a support thread for this in the Events Calendar forum, I’ll close this ticket to avoid duplicating our conversation.
Best regards,
Marho
Hi there,
Thanks for reaching out and letting us know about this issue. To avoid duplicating efforts, I’ll close the support thread you opened for this in the Event Tickets support forum.
I ran some tests on a site with both Events Calendar and Event Tickets installed, and I wasn’t able to replicate this issue. The dropdown for specific events in the countdown widget worked correctly. Here’s a screenshot: https://snipboard.io/HbmuXg.jpg
Could you please test this on your site and see if you get the same results.
Best regards,
Marho
Forum: Plugins
In reply to: [Event Tickets and Registration] Event Tickets ExtensionHi there @frank6tg
To get rid of the message, please check and confirm that you have these two plugins deactivated/deleted:
-Event Tickets
-Event Tickets Plus
-Event Tickets Extension: Ticket Email SettingsLet me know if doing this takes care of the issue.
Best regards,
Marho
