Marho
Forum Replies Created
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Hi there Luigina,
Thanks for reaching out.
You will need to edit the translations for our plugin using a third-party plugin like Loco Translate to achieve the results you want.
You can read more about this here.
Let me know if you have any other questions.
Best regards,
Marho
Forum: Plugins
In reply to: [Event Tickets and Registration] Total cart adding extra zerosHi there,
Thanks for reaching out. I’d be happy to help with your question.
1. Can you please share your system information so we can understand what plugins are that you’re using. Any information on how to replicate it will be super valuable as it’ll help us, most likely, find the source of the issue. And as a result, help you in the meantime and ultimately fix the issue.
2. Are you using WooCommerce with Event Tickets Plus? If so, I’d highly recommend you open a new ticket on our premium support platform. As a license holder, you have access to premium support and my colleagues will be able to better support you there. For the time being if you can share your currency settings, and the decimal and thousands separators as well.
Thank you and best regards,
Marho
Forum: Plugins
In reply to: [Event Tickets and Registration] Community Tickets RSVPHi there,
Thanks for reaching out.
It looks like this question is related to one of our premium plugins and we are restricted from providing support for those here.
You can reach out via our premium support channels for assistance with this issue.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] “No results found” on event category urlHi there!
This thread has been inactive for a while so I’ll be marking it as Resolved.
Please feel free to open a new thread if any other questions come up and we’d be happy to help.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Move to trash events older thanHi there!
This thread has been inactive for a while so I’ll be marking it as Resolved.
Please feel free to open a new thread if any other questions come up and we’d be happy to help.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Please fix this issue with WPML!Hi there!
This thread has been inactive for a while so I’ll be marking it as Resolved.
Please feel free to open a new thread if any other questions come up and we’d be happy to help.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] JSON Error when saving an event with a File includedHi there!
This thread has been inactive for a while so I’ll be marking it as Resolved.
Please feel free to open a new thread if any other questions come up and we’d be happy to help.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Can’t Change Events List Widget Color #2Hi there!
This thread has been inactive for a while so I’ll be marking it as Resolved.
Please feel free to open a new thread if any other questions come up and we’d be happy to help.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Ticket order – wrong URL-LinkHi there,
Thanks for reaching out.
It looks like this issue is related to our Event Tickets plugin, which we can’t really provide support for here.
You can re-submit your question on the support forums for that plugin to get some help with the issue you’re facing.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Kategorie per Code einbinden wenn „“ enthalten sindHi there,
Thanks for reaching out.
It looks like the issue you’re reporting is related to our premium plugins.
We are restricted from responding to these kinds of support requests here, but you can always submit a ticket via our premium support channels for assistance with this issue.
Best regards,
Marho
Hi there,
Thanks for reaching out and bringing this to our notice.
We are aware of this issue and already have a ticket in our systems to track our progress on fixing this.
I’ll add this support thread to the ticket so that you’ll be notified when this issue is resolved.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] Unexpected Behavior When Switching Between PAGED ViewsHi there,
Thanks for reaching out.
This is indeed unexpected behavior with our plugin. Can you please check your WordPress permalink settings to see if you have the “post name” option selected? If it isn’t, then switch to it and see if that resolves things.
If that doesn’t sort the problem out, then please try deactivating and removing the plugin, then reinstalling it.
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] “more info” button not workingHi there,
Thanks for reaching out.
Seems like some extensive customization were done on your site to our plugins. That may be what’s affecting things.
Have you tried switching to any of the default WordPress themes to see if you still encounter the issue you mentioned?
Best regards,
Marho
Forum: Plugins
In reply to: [The Events Calendar] use external dav calendar url ?Hi there,
Thanks for reaching out.
We don’t have support for this at the moment. For now, imports can only be done from CSV files with the free version of the plugin.
Best regards,
Marho