• Resolved sabinevanerp

    (@sabinevanerp)


    Hello, can you please give me advise how to resolve my problem?
    On my events page https://eenzaamheidalkmaar.nl/events/ the button “info” does not work. It’s loading the same page.
    I disabled all the plugins, checked the permalink settings (post).
    The link in the titel does works normal. So it’s only the button that does not work!

    
    
    Home URL
    https://eenzaamheidalkmaar.nl
    Site URL
    https://eenzaamheidalkmaar.nl
    Site Language
    nl_NL
    Character Set
    UTF-8
    Name
    De redactie
    
    Install keys
    -
    WordPress version
    5.9
    Permalink Structure
    https://eenzaamheidalkmaar.nl/%postname%/
    Your homepage displays
    layout
    Homepage page ID
    -
    PHP version
    7.4.27
    PHP
    max_execution_time = 120
    memory_limit = 768M
    upload_max_filesize = 256M
    post_max_size = 256M
    display_errors = 1
    log_errors = 1
    Server
    Apache
    SAPI
    apache2handler
    Plugins
    Divi-evenementenkalender version 2.2.6 by Pee-Aye Creatief (https://peeayecreative.com)
    GA Google Analytics version 20220124 by Jeff Starr (https://plugin-planet.com/)
    SiteGround Optimizer version 7.0.2 by SiteGround (https://www.siteground.com)
    SiteGround Security version 1.1.3 by SiteGround (https://www.siteground.com)
    The Events Calendar version 5.13.0 by The Events Calendar (https://evnt.is/1x)
    Yoast SEO version 18.1 by Team Yoast (https://yoa.st/1uk)
    Network Plugins
    -
    MU Plugins
    -
    Theme
    Extra
    Multisite
    -
    Views V2 Status
    Ingeschakeld
    Settings
    did_init = 1
    tribeEventsTemplate =
    tribeEnableViews =
    Array
    (
        [0] => list
        [1] => month
        [2] => day
    )
    viewOption = list
    schema-version = 5.13.0
    recurring_events_are_hidden = hidden
    previous_ecp_versions =
    Array
    (
        [0] => 0
        [1] => 5.4.0.2
    )
    latest_ecp_version = 5.13.0
    views_v2_enabled = 1
    postsPerPage = 12
    monthEventAmount = 3
    last-update-message-the-events-calendar = 5.13.0
    donate-link =
    toggle_blocks_editor =
    toggle_blocks_editor_hidden_field =
    showComments =
    disable_metabox_custom_fields = 1
    showEventsInMainLoop =
    eventsSlug = events
    singleEventSlug = event
    multiDayCutoff = 00:00
    defaultCurrencySymbol = €
    reverseCurrencyPosition =
    trash-past-events =
    delete-past-events = 1
    embedGoogleMaps = 1
    embedGoogleMapsZoom = 10
    debugEvents =
    tribe_events_timezone_mode = event
    tribe_events_timezones_show_zone =
    google_maps_js_api_key = AIza###############################7IOU
    earliest_date = 2022-03-16 15:00:00
    earliest_date_markers =
    Array
    (
        [0] => 232238
    )
    latest_date = 2022-04-07 14:00:00
    latest_date_markers =
    Array
    (
        [0] => 232362
    )
    WP Timezone
    Europe/Amsterdam
    WP GMT Offset
    1
    Default PHP Timezone
    UTC
    WP Date Format
    d/m/Y
    WP Time Format
    H:i
    Week Starts On
    1
    Common Library Dir
    /home/customer/www/eenzaamheidalkmaar.nl/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
    Common Library Version
    4.14.12
    
    • This topic was modified 2 years, 3 months ago by sabinevanerp.
    • This topic was modified 2 years, 3 months ago by Yui. Reason: formatting

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi there,

    Thanks for reaching out.

    Seems like some extensive customization were done on your site to our plugins. That may be what’s affecting things.

    Have you tried switching to any of the default WordPress themes to see if you still encounter the issue you mentioned?

    Best regards,

    Marho

    Thread Starter sabinevanerp

    (@sabinevanerp)

    Yes indeed, Divi Events Calendar is based upon your plugin. The button is part of their customization. I will ask them support.
    Thanks

    Hi there,

    Thanks for the update! Since it sounds like a third-party vendor is responsible for the button at issue, we’ll go ahead and mark this topic as resolved.

    If you have any other questions about The Events Calendar, feel free to open a new topic here and we’ll take a look.

    Best regards,
    Leland

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘“more info” button not working’ is closed to new replies.