Matheus Martins

Hi, @acpwong.

I’m glad you reached out.

We’ve investigated it and we found that you’ve uncovered an edge-case issue with our GiveWP plugin. What is happening is that only users with the manage_options capability can edit v3 forms.

I’ve escalated this to our development team so they can work on a fix. You can follow up on the progress of the fix here: https://feedback.givewp.com/bug-reports/p/givewp-managers-should-be-able-to-access-forms-created-with-the-visual-form-buil.

The current workaround is to edit the GiveWP Manager role and include the manage_options capability to it.

We are actively tracking user issues to make sure our dev team is aware of them and can get them fixed. You can use the link to check in for updates or to provide additional details of your own.

Give the post above a look, and let me know if you would like me to add any additional details. I want to ensure your need is as accurately reflected as possible, and I’m happy to include an internal note to our teams with any specific information you would like them to have.

While we work on a fix, feel free to message us if you have further questions or need any additional assistance!

Hi, @w7th.

It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

Have a great day!

Hi, @walfridooliveira.

I’m glad you reached out. I can certainly help you.

Thanks for reporting this, looks like we have a backwards compatibility conflict.

We’ll work on getting a fix for this, but in the meantime you can resolve the issue by replacing your code with this:

add_action( 'give_fields_donation_form_after_personal_info', function ( $group ) {
    $group->append(
        \Give\Framework\FieldsAPI\LegacyNodes\CheckboxGroup::make( 'make_CO2_certificate' )
            ->showInReceipt()
            ->label( __( 'Generate CO2 certificate'))
    );
});

Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!

Hi, @numero7.

I’m glad you reached out.

Indeed, we still lack a feature to export/import forms and form settings. Personally, I think it’s a great feature, for sure, although I believe it would be necessary to modify a lot of how GiveWP works to do that, so it would require a good amount of work to make it happen.

I added you as a voter for this feature here: https://feedback.givewp.com/feature-requests/p/export-and-import-forms. We still do not have an estimate for it.

We are actively tracking user feedback to understand further the needs you all have. You can use the link to check in for updates or to provide additional details of your own. I would encourage you to comment on that post about the impact this would have on your organization. Information like that is always helpful for our teams to see. I’ve also linked your ticket internally, so if this feature request is developed, we can reach out to update you.

Give the post above a look, and let me know if there are any additional details you would like me to add. I want to ensure your need is as accurately reflected as possible, and I’m happy to include an internal note to our teams with any specific information you would like them to have.

Thanks for using GiveWP! Have a great day.

Hi @dougmelvin,

Glad you reached out! Happy to help with this one.

Can you also provide which template you are using?

If you’re talking about our multi-step form template, we actually have a feedback related to your inquiry. I added you as a voter for it in here – https://feedback.givewp.com/bug-reports/p/visual-form-builder-multi-step-forms-should-resize-container-when-stepping-back.

There’s no workaround for this one currently. I don’t have a timeline for it, but since this is a bug report, you can expect that this will be patched in a future version of our plugin.

Please don’t hesitate to contact us should you need more instructions or other concerns.

Hi, @w7th.

I’m glad you reached out.

We tried to replicate the issue you are facing by accessing the Donor Dashboard, switching a profile picture, saving it and accessing the Donor Dashboard again, and we couldn’t replicate the issue. Can you send us steps to replicate it?

Unless we can reliably replicate the issue, we are relatively stuck.

Looking forward to helping you get to the bottom of this!

Hi, @naveedsheikh6u.

I’m glad you reached out.

Currently, Etisalat is not an option for GiveWP, but we are collecting feedback about it and looking for understanding the needs of our community. I added your as a voter for this new integration here: https://feedback.givewp.com/feature-requests/p/integrate-etisalat-as-a-payment-gateway.

Although we do not have this payment gateway integration out of the box, it would be exciting and valuable to understand how it would work for you and improve your workflow, so the product development team has some insights into how it would behave.

Also, is there any workaround that you are using? It would be good to hear from you about that too, and what this feature would allow you to do. All ideas are appreciated, and I’m happy to share your insights with the product development team so that they can discuss the feasibility of this feature.

Thanks for using GiveWP! Have a great day.

Hi, @cpau85.

I’m truly delighted that we could assist you in resolving the issues you faced. If you encounter any other challenges in the future, please don’t hesitate to reach out. We would be more than happy to support you again.

Have a great day!