Matheus Martins

Hi, @juno21.

Since you already have an open ticket for this issue, we are going to follow up there and mark this one as resolved.

Thanks for using GiveWP! Have a great day.

Hi, @malayladu.

It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

Have a great day!

Hi, @wirewendy.

It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

Have a great day!

Hi @dbeedle,

Glad you reached out! Happy to help.

Thank you for the recognition! We appreciate you as well!

Many thanks for the description that you provided (and screenshots!) to reproduce the issue that you’re experiencing.

You ran into a bug that we’ve recently discovered. I added you as a voter for it in here — https://feedback.givewp.com/bug-reports/p/vfb-forms-donation-amount-description-defaulting-to-the-topmost-option-in-both-t.

As a workaround, you can remove the {donation} tag from your email templates for now. The {donation} tag contains both the form title and donation level description. You can use the {form_title} tag to only display the form title in your email templates. Please note that this is not a fix, and it is only a workaround while our developers work on this bug.

You can read more about this in here — https://givewp.com/documentation/core/settings/emails/email-tags/.

Please don’t hesitate to contact us should you need more instructions or other concerns.

Hi, @romondo.

We truly appreciate you taking the time to write this review. If there’s anything more we can assist you with, please feel free to reach out—we’d be happy to help. Have a lovely day! 🙂

Hey, @scripotime.

We’re incredibly grateful that you took the time to leave this review. Your feedback means a lot to us. If you need any additional support, feel free to message our team—we’ll gladly assist you.

Have a wonderful day! 🙂

Hi, @jdbarr.

I’m glad you reached out.

Warning messages like this display when your site has “Debug Mode” turned on. Debug mode is a method for developers to use to find issues in their code and compatibility problems with different versions of PHP (the server language WordPress uses). Debug mode is usually only used on development sites or non-live sites.

The fix for the issue is for us to update the third-party library used,.

In the meantime while you get the problem resolved, here’s how you can hide those warnings: in your wp-config.php file (which you can get to via SFTP or through your web host’s file manager) look for a line like this:

define(‘WP_DEBUG’, true);

Replace it with the following lines:

define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true);
define(‘WP_DEBUG_DISPLAY’, false);
@ini_set(‘display_errors’, 0);

Again, this method is normally only used for development, not on live sites.

If you need assistance with that, your web host should be able to help. Also, there is some official documentation on that: https://codex.wordpress.org/WP_DEBUG

Hi, @utopy923.

Glad you reached out.

At the moment, GiveWP doesn’t have an integration for Redsys, but it is a feature request we are tracking here: https://feedback.givewp.com/feature-requests/p/redsys-payment-gateway. You can use this post to add comments of your own and follow our progress. I’ve also linked your ticket here so we can reach back out to update you once we have a resolution for this.

If you are a developer or have access to one, you can also create your own integration using our documentation here https://givewp.com/documentation/developers/how-to-build-a-gateway-add-on-for-givewp/.

I’ll go ahead and mark this as resolved for now, but if you have any questions, you can create a new ticket right here and we’ll be happy to give things a look. Have a great day!