Matheus Martins

Hi, @marbs.

I’m glad you reached out.

Currently, we have a premium add-on that integrates GiveWP and BitPay. The GiveWP BitPay add-on allows you to connect your WordPress Donation site to a leading cryptocurrency solution, so that donors can donate cryptocurrency toward your cause. 

You can learn more about it here: https://givewp.com/addons/bitpay-donations/.

Regarding free solutions, I’m not aware of one right now.

Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!

Hi, @leuno.

I’m glad you reached out. I can certainly help you.

There is a failure regarding a field missing in your database. What likely happened here is that you did not run the database upgrades even though you had the latest version of the GiveWP plugins on your site. For example, if you navigate to donations > tools > data > database updates, you will find a migration called Add phone column to donors table, and that’s likely the migration that did not occur or failed.

You can fix it by navigating to donations > settings > advanced > advanced options and there you enable the Advanced Database Updates. Then, navigate to donations > tools > data > database updates, look for Add phone column to donors table and re-run this update.

Before taking any steps for troubleshooting or updating, I highly recommend taking a good backup of the site you can confidently restore from. Having a backup of your site is essential to a solid workflow, and will allow you to restore to a previous version of the site if you run into any issues. You can read more about our top recommendations for taking a backup here: https://givewp.com/backup-for-faster-troubleshooting/

Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!

Hi, @tfk1982.

I accessed your site today and noticed that you used Stripe Checkout as your payment gateway option, so you likely circumvented the issue you were facing.

I apologize for my slow turnaround on this one. If you need further help, let me know.

Thanks for using GiveWP! Have a great day.

Hi, @macken.

Warning messages like this display when your site has “Debug Mode” turned on. Debug mode is a method for developers to use to find issues in their code and compatibility problems with different versions of PHP (the server language WordPress uses). Debug mode is usually only used on development sites or non-live sites.

In the meantime while you get the problem resolved, here’s how you can hide those warnings: in your wp-config.php file (which you can get to via SFTP or through your web host’s file manager) look for a line like this:

define(‘WP_DEBUG’, true);

Replace it with the following lines:

define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_LOG’, true);
define(‘WP_DEBUG_DISPLAY’, false);
@ini_set(‘display_errors’, 0);

Again, this method is normally only used for development, not on live sites.

If you need assistance with that, your web host should be able to help. Also, there is some official documentation on that: https://codex.wordpress.org/WP_DEBUG

Salve, @paolopicone.

Glad you reached out.

Currently, I do not think we have something specific for Bosnia Erzegovina. You can see a list with all payment gateway integrations we have here: https://givewp.com/addons/category/payment-gateways/.

Thanks for using GiveWP! Have a great day.

Hi, @hirenmakasana.

I’m glad you reached out.

The GiveWP plugin does not store the credit card details, all this is handled directly by the payment gateway, so we do not store it on your site. If we’d store credit card details on the website, other layers of security would need to be created either on your site and server.

I’ve passed this request to the product development team, so they can analyze if this is feasible and viable. You can follow up on the discussion here https://feedback.givewp.com/feature-requests/p/store-credit-card-details-for-future-donations.

We are actively tracking user feedback to understand further the needs you all have. You can use the link to check in for updates or to provide additional details of your own. I would encourage you to comment on that post about the impact this would have on your organization. Information like that is always helpful for our teams to see. I’ve also linked your ticket internally, so if this feature request is developed, we can reach out to update you.

Give the post above a look, and let me know if there are any additional details you would like me to add. I want to ensure your need is as accurately reflected as possible, and I’m happy to include an internal note to our teams with any specific information you would like them to have.

Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!

Hi, @fastfox.

I’m glad you reached out. I can certainly help you.

This issue with the payment gateway was fixed in GiveWP 3.12.2. In this case, you can click on Plugins > Installed Plugins and click to update your plugins. If you do not see an update for it, it’s just the cache. You can navigate to Dashboard > Updates and click on Check Again. It will check for the updates and clear the cache and you’ll be able to update the plugin.

Before taking any steps for troubleshooting or updating, I highly recommend taking a good backup of the site you can confidently restore from. Having a backup of your site is essential to a solid workflow, and will allow you to restore to a previous version of the site if you run into any issues. You can read more about our top recommendations for taking a backup here: https://givewp.com/backup-for-faster-troubleshooting/.

Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!