Jawada
Forum Replies Created
-
Hello,
We’re excited to announce the release of Popup Builder Version 4.2.0. We encourage you to upgrade to this latest version. If you have any inquiries or need assistance, feel free to reach out to us via our support portal. We’re here to help!
https://help.popup-builder.com/en/
Sincerely,
Hi @koullis I am sorry for the delay, the update has been released. Kindly check.
If you have any questions, please do not hesitate to reach out.
Regards
Hi,
I am sorry about it. The vulnerability issue has been fixed and will be released anytime this week. I apologize for any inconvenience caused.
Thank you.
Hi @veugerton
I’m sorry to hear that you’re experiencing issues with the plugin. I have checked the link you sent to me and the popup is working for to me as expected. Can you please check again and send us a screenshot directly on our official support forum via chat or ticket. We will work to promptly address the issue.
Regards
Hi @nateratches
I’m sorry to hear that you’re experiencing issues with the plugin. Have you checked whether this is due to a conflict with your theme or another plugin?
If the issue persists, we kindly request that you reach out to us directly on our official support forum via chat or ticket. We will work to promptly address the issue.Regards
Hi @adamameen5
Thank you for contacting us. You can set up Awesome Support to send SMS messages to one or more phone numbers during various events. To do this, you can use our Rules Engine addon to send data to Zapier, which in turn will forward the data to an SMS service named Twilio.
Please have a look at the following article for more inforamtion about it.
Send SMS Ticket Alerts (Using Twilio And Zapier)
If you have any further questions, please let me know.
Regards
Hi @smaffulli
Thank you so much for reaching out with your concern about the compatibility of the OASIS Workflow plugin and Awesome Support on your site. We will investigate this issue and will take necessary actions.
If you are a premium support user, please open a ticket with us directly. We will prioritize this case.
Regards
We apologise for any difficulties you may be experiencing. Please be aware that according to the WP Guidelines , inquiries regarding the Pro Plugin cannot be addressed publicly.
We kindly request that you contact us directly for assistance. You can visit the following link, https://help.popup-builder.com/en/, where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Since we already have a ticekt from you on this case, I will mark this thread as resolved and will communicate on the ticket.
Regards
Hi @heyy
We apologize for any inconvenience this has caused you. We understand your concern regarding the prolonged testing stage for the fix. Our primary goal is to ensure that any solution we provide is not only effective but also completely secure to prevent any potential issues or risks. The complexity of security vulnerabilities often requires extensive testing and validation to avoid introducing new problems.
We are grateful for your patience and understanding as we work diligently to ensure a secure and reliable experience for all our users.
Sincerely,
Hi @crzyhrse
Thank you for bringing this to our attention. This issue has been fixed and in the testing stage, if you like to have the beta version, please contact us directly. You can visit the following link,
https://help.popup-builder.com/en/,
Regards
Thank you for contacting us. Could you please provide more information about the issue and the type of popup you are using?
https://help.popup-builder.com/en/
We kindly request that you contact us directly for assistance. We are here to help and will gladly assist you with any concerns you may have.
Regards
Hi @eac2015
I apologize for the inconvenience you experienced with Popup Builder. We have addressed the issues and a fix is ready for release. If you would like, I can send you the beta version.
We kindly request that you contact us directly for assistance. You can visit the following link,
https://help.popup-builder.com/en/
where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Regards
- This reply was modified 2 years, 8 months ago by Jawada.
Hi @esp2013
Thank you for bringing this to our attention. We have fixed the issue and it is currently in the testing stage. If you would like to receive the beta version, please contact us directly. You can visit the following link:
https://help.popup-builder.com/en/,
Regards
Hi @omar201014
Thank you for your interest in Popup Builder. We offer a basic free plugin with 4 types of popups. Unfortunately, we currently do not offer a trial for any of our extensions, including the Exit Intent Popup.
If you still have a question or need any information, We kindly request that you contact us directly for assistance. You can visit the following link, https://help.popup-builder.com/en/, where you will find options to chat with us or send us an email. We are here to help and will gladly assist you with any concerns you may have.
Regards
Thank you for bringing this to our attention. We have fixed the issue and it is currently in the testing stage. If you would like to receive the beta version, please contact us directly. You can visit the following link:
https://help.popup-builder.com/en/,
Regards