Jawada
Forum Replies Created
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Hello @kitchendoorspecialist ,
Since we haven’t received a response from you in over two weeks, we’re marking this thread as resolved. If you require any further assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,
Hello @nige-mcilwaine ,
Since we haven’t received a response from you in over two weeks, we’re marking this thread as resolved. If you require any further assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,
Hello @jeanapple2010 ,
Since we haven’t received a response from you in over two weeks, we’re marking this thread as resolved. If you require any further assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,
Hi @kauzi
The issue has been resolved in our latest version release. Please update Popup Builder to the latest version.
If you have any further questions or need assistance, please feel free to let us know. We’re here to help.
Best regards.
Hi @welaunchio ,
We apologise for the inconvenience. We are currently investigating and working to resolve the reported issue. In the meantime, we recommend using an older version 4.2.7 of the plugin.
https://wordpress.org/plugins/popup-builder/advanced/
Please follow these steps to download it:
- Visit the provided link.
- Scroll down to “Advanced Option.”
- Under “Please select a specific version to download,” click on the dropdown menu and choose the version you wish to download.
- Upload this version to your WordPress site and replace the existing plugin.
This workaround should address the issue temporarily. We expect to release a permanent fix in the next version of the plugin.
Thank you for your patience and understanding.
Best regards,
HI @kapela86
Regretablly, Popup builder doesn’t support WEBP file at the moment and only support JPG or PNG file. f you have any further questions or need assistance, please feel free to reach out.
Regards
Hi @rod213214
Thank you for getting in touch, and we apologize for any inconvenience experienced. Although there are no known conflicts with Kajabi Forms, we will investigate the issue and address it in the next release. If you manage to make it work with version 4.2.7, we recommend sticking with that version until the further update is released. To prevent automatic updates and avoid potential issues, you can disable auto-updates for the Popup Builder plugin.
If you have any further questions or need assistance, please feel free to reach out.
Regards
Hi @alartjc
Thank you for reaching out, and we apologize for any inconvenience caused. While this feature should be functioning as expected, one workaround could be to limit the number of times the popup appears to users visiting the page. This should help prevent the popup from showing repeatedly. Rest assured, we will thoroughly investigate the issue and work on resolving it.
You can find more information about setting limitations on popup displays Here.
If you have any questions or need further assistance, please don’t hesitate to let us know.
Best Regards.
Hi @luisgasser
The core plugin is free, you only need to buy the Mailchimp extension to use it. You can check more details about it here
How to use Mailchimp Extension
If you have any additional questions, please let us know. We’re here to help.
Best regards.
Hello
The issue has been resolved with our latest version release. Please update Awesome Support to the latest version.
If you have any additional questions, please let us know. We’re here to help.
Best regards.
Hello @kira7 ,
Since we haven’t received a response from you in over two weeks, we’re marking this thread as resolved. If you require any further assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,
Hello All,
The issue has been resolved with our latest version release. Please update Awesome Support to the latest version.
If you have any additional questions, please let us know. We’re here to help.
Best regards.
Hi @alegriasos
Since we haven’t received a response from you in over two weeks, we’re marking this thread as resolved. If you require any further assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] 504 Gateway ErrorHello @jakevandee ,
Since we haven’t received a response from you in over two weeks, we’re marking this thread as resolved. If you require any further assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,
Forum: Plugins
In reply to: [Awesome Support - WordPress HelpDesk & Support Plugin] Reply to CC?Hello @nuevavidatv28 ,
Since we haven’t received a response from you in over two weeks, we’re marking this thread as resolved. If you require any further assistance, please don’t hesitate to reach out. We’re here to help.
Best regards,