jamzth
Forum Replies Created
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Hi @lotsamottsa,
Would you mind sharing a link to the gallery and image displaying this issue? Thanks so much!
Hi @cathryn19,
It looks like we never received your ticket. I’m so sorry! Please email support at enviragallery dot com directly please.
Hi there @chancerisno1technoweaselcom!
Would you also mind emailing us directly as well? We’re having trouble reproducing this error and would like to look into this further.Thanks all!
Hi @cathryn19,
We’ll get you taken care of just the same. Thanks for sending that!
Thanks for the kind words, @rduffy73!
We’re glad to help. Have a great week!
Hi @cathryn19,
Thanks for reaching out! ๐
Would you mind submitting a support ticket here: https://enviragallery.com/contact/ ? It looks like our JavaScript and CSS aren’t being loaded. Thanks so much!
Hi @christyherself,
Yes, the Image Performance module alters the image’s URL, which breaks the slider functionality. I’m going to go ahead and mark this resolved. Thanks so much!
Hi @christyherself,
Would you mind disabling the Image Performance module in Jetpack and clearing all cache to see if that helps? This should clear things up. Let me know if you still experience issues. Thanks so much!
Thanks for reaching out! ๐
We currently offer zoom functionality using our Zoom Addon with paid premium version of Envira Gallery. You can read more here: https://enviragallery.com/docs/zoom-addon/. But pinch to zoom is not currently support. Although we are looking into integrating this functionality more in a future release.
Additionally, this is only available on supported browsers, and most mobile phones do not have this type of supporting browser.
How else can I help you at this time?
Thanks so much! We try! ๐
Would you mind submitting a ticket at https://enviragallery.com/contact/ ? We’d be happy to help you with this issue further. Thanks so much!
Nosotros tambiรฉn lo pensamos asรญ. ยกGracias por las palabras amables!
Very kind of you, @cautes. We’re flattered!
Muchas gracias por las amables palabras, @julioguzman!
Thanks for the review and kind words, @kennyecodisplay!
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