Izzi WPML
Forum Replies Created
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Hello @manojr,
Since this is a quite custom situation, I would ask that you open a ticket in our support forums, where we will be able to take a closer look at your project and WC / WCML configuration.
WPML/WCML Support Forums:
https://wpml.org/forums/forum/english-support/Thank you so much for the kind words Kyo 🙂
We’re elated that you love our WooCommerce Multilingual plugin!
To see what else you can easily make multilingual with WPML, here are some of our other major compatibility projects:
https://wpml.org/documentation/related-projects/Hi @piposergio,
We ran some tests but did not see this error pop up in our environments.
If you haven’t already done so, please do start a chat with our Support Team:
https://wpml.org/forums/forum/english-support/Thank you.
We can try a basic debugging step however. Please enable debugging as described here:
You will want the following wp-config settings:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 );Then share the contents of the wp-content/debug.log file with us so that we can see if there are any visible errors happening for you.
Best,
Izzi- This reply was modified 5 years, 7 months ago by Izzi WPML. Reason: Corrected missing information
Hi @piposergio,
We failed to recreate this on our end but it’s possible we missed something specific to your website’s configuration.
If you open a support request, please mention me so that I can take over the debugging of the issue.
Hello @piposergio,
The first thing to check is that ALL your plugins are up-to-date. This includes WooCommerce, WooCommece Multilingual, WPML and any other plugins you have installed.
Once you are certain one of your plugins is not outdated, the next step is to check for compatibility issues. You already identified one of the plugins possibly causing this issue (WooCommerce Multilingual), but the incompatibility must also involve either WooCommerce or another plugin that you are using on your site.
Since this isn’t an issue we’re also seeing on other sites at the moment, I would suggest that you visit our Support Forums and start a chat so that we can provide you with efficient and effective support:
https://wpml.org/forums/forum/english-support/