Ivan C.'s Replies - page 12

Forum Replies Created

Viewing 15 replies - 166 through 180 (of 237 total)

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Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Event ticket sales plugin to work with SureCart

Plugin Support Ivan C.
(@ivanbsf)

2 years, 1 month ago

Hello Xaled.

SureTriggers is a product that serves as an alternative to Zapier and is fully integrated with SureCart. It also offers deep integration with various SaaS, plugins, and Events. For more information and assistance, feel free to contact the SureTriggers team.

Best,

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] How can I change Product Collection Description max width?

Plugin Support Ivan C.
(@ivanbsf)

2 years, 2 months ago

Hello @webifymedia.

I replied to another thread opened by you here.

Please open a support ticket on our website, and a member of our team will investigate the issue. Thank you.

Best regards,

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Product Collection Template duplicates with every change

Plugin Support Ivan C.
(@ivanbsf)

2 years, 2 months ago

Hello @webifymedia.

I replied to another thread opened by you here.

Please open a support ticket on our website, and a member of our team will investigate the issue. Thank you.

Best regards,

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Impossible to change anything on the Product Collection Page

Plugin Support Ivan C.
(@ivanbsf)

2 years, 2 months ago

Hello @webifymedia

Please submit a support ticket on our website, and a member of our team will address it promptly.

Best,

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Rollback to previous version

Plugin Support Ivan C.
(@ivanbsf)

2 years, 2 months ago

Hello @jrthor2

Upgrading to the new version of SureCart shouldn’t cause any damage to your website. However, if you’re still experiencing issues, please don’t hesitate to open a support ticket on the SureCart website and we will promptly investigate the matter.

Best,

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Issue with version 2.19.2, conflict with Hubbub & Yoast?

Plugin Support Ivan C.
(@ivanbsf)

2 years, 2 months ago

Hey @ryantown!

We apologize for the inconvenience you have experienced. To resolve this matter promptly, we kindly ask you to submit a support ticket on the SureCart website. Please include as many details as possible, and rest assured that we will thoroughly investigate the issue.

Best,

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] “You are not currently logged in.”

Plugin Support Ivan C.
(@ivanbsf)

2 years, 2 months ago

Hey @mtessier

That’s great to hear that your issue was solved!

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] SureCart blocks and templates not showing

Plugin Support Ivan C.
(@ivanbsf)

2 years, 2 months ago

I am going to close this open thread. If you are still experiencing difficulties, please submit a support ticket and we will look into it.

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Breakdance

Plugin Support Ivan C.
(@ivanbsf)

2 years, 2 months ago

Hello redair!

SureCart’s checkout forms come with shortcodes that can be seamlessly inserted anywhere you like, regardless of the page builder or theme you’re using.

Best,

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Is it possible to assign a value to a custom field once a product is purchased?

Plugin Support Ivan C.
(@ivanbsf)

2 years, 3 months ago

Hey smams!

Can you kindly open a support ticket? Our dedicated team will promptly investigate the issue and provide a timely response!

Best,

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Disconnect Card payments

Plugin Support Ivan C.
(@ivanbsf)

2 years, 3 months ago

Hello Z Kuzmanov!

It could be a cache issue. But we need to investigate it.

Please open a support ticket, and we will look into it.

Best,

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Surecart Label Change
Plugin Support Ivan C.
(@ivanbsf)

2 years, 3 months ago
Hey @carolina!
Please write a support ticket and include as much information as possible, and a team member will investigate it.

Best,
- This reply was modified 2 years, 3 months ago by Ivan C..
Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Customizing the product page

Plugin Support Ivan C.
(@ivanbsf)

2 years, 4 months ago

Hello @mtessier

You can refer to this article regarding how to customize the product template – https://surecart.com/docs/customize-product-template/.

If you have any questions, please don’t hesitate to contact us via support tickets!

Best,

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Loading slow on checkout page

Plugin Support Ivan C.
(@ivanbsf)

2 years, 4 months ago

Hello @appeltaartje

We are sorry for the issue happened to you.

Could you please let me know your ticket number? I will forward it to the developers immediately.

That should not load so slowly; please provide all the info in the support ticket, and from there, we will be able to better investigate it and forward it to SureCart Developers.

Best,

Forum: Plugins
In reply to: [SureCart - Ecommerce Made Easy For Selling Physical Products, Digital Downloads, Subscriptions, Donations, & Payments] Apple Pay

Plugin Support Ivan C.
(@ivanbsf)

2 years, 4 months ago

Hello Clement!

I noticed that you have created a ticket with us and a developer has already been assigned to it. I will mark this topic as resolved and we can continue the conversation via the email thread that you opened with us.

Best,

Viewing 15 replies - 166 through 180 (of 237 total)

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