mother.of.code
Forum Replies Created
-
Forum: Plugins
In reply to: [Meta for WooCommerce] PHP Fatal error – when trying to edit a productHi there!
Are all sites hosted on the same server? The error indicates that your site doesn’t have enough allocated memory, and if your sites are sharing the same server, that’s a good possibility of causing trouble.
One thing you also will want to look for is commonalities between these websites. Do they have similar plugins or themes installed? In that case, you will want to do a conflict test to rule out code issues.
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
This is best done on a staging site. That’s a copy of your live site, so you can test things out without making changes to your actual site. Some hosting companies offer a staging site service within their hosting plans. If yours does not, there is a great free plugin that will allow you to build a complete staging site with a few button clicks: https://wordpress.org/plugins/wp-staging.
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.`
Forum: Reviews
In reply to: [Meta for WooCommerce] Mady my “Edit product” page crash or malfunctionHi there!
I’m sorry to hear you ran into trouble – we’d love to make sure that the plugin works for you. While the reviews section is not the best place for support, if you open a new thread in the Support Thread section we would be more than happy to take a look at what’s happening.
Thank you for taking the time to talk to us about what’s going on, we really appreciate it.
Forum: Plugins
In reply to: [WooCommerce] Virtual/Downloadable productsHi there!
Virtual/downloadable products do indeed go to a ‘completed’ status automatically, that’s the default. If you want to adjust this, you’ll want to use either a bit of custom code or use a plugin such as Order Status Control: https://woocommerce.com/products/woocommerce-order-status-control/
Hope that helps. Have a wonderful day ahead!
Forum: Plugins
In reply to: [WooCommerce] Better analytics for woocommerce trackingHi there!
I recommend having a look at Metorik: https://woocommerce.com/products/metorik. This analytical tool was built specifically for WooCommerce, by a developer who used to work for Woo.
Hope that helps. Have a wonderful day ahead!
Forum: Plugins
In reply to: [WooCommerce] how to stop cart refreshing, or remove it completelyHi there Karen,
This will need a bit of custom coding to get done. You’ll want to look for how to disable AJAX reloads on cart/checkout. Here’s a resource that will help you further: https://stackoverflow.com/questions/27023433/disable-ajax-on-checkout-for-woocommerce
Hope that helps. Have a wonderful day ahead!
Forum: Plugins
In reply to: [WooCommerce] Cant connect woo mobile app to the websiteHi there!
That’s odd – can you please copy and paste the system report for this site? You can find it under WP Admin > WooCommerce > Status > Get system report > Copy for support.
Thank you!
Forum: Plugins
In reply to: [Meta for WooCommerce] Stuck at Confirm your Website DomainHi again!
We’ve had a chat internally about this, and one of the things we would like you to try is to create a new, empty catalog (rather than the one you are select at 0:26).
Can you try that and let us know if the problem persists?
Forum: Plugins
In reply to: [Meta for WooCommerce] Completed Wizard But Products Not SyncingHi there!
In order to figure out what’s going on here, Can you please copy and paste the system report for this site? You can find it under WP Admin > WooCommerce > Status > Get system report > Copy for support.
I’d also like to see a screenshot of where you’re missing the pixel information. You can use http://www.snipboard.io to upload the image, then copy the link and paste it here.
Thanks!
Hi there!
Thanks for letting us know these additional details. I would like to rule out that this is not a code conflict.
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
This is best done on a staging site. That’s a copy of your live site, so you can test things out without making changes to your actual site. Some hosting companies offer a staging site service within their hosting plans. If yours does not, there is a great free plugin that will allow you to build a complete staging site with a few button clicks: https://wordpress.org/plugins/wp-staging.
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.`
Looking at the active plugins you have, I suspect you may be running into a code conflict here. The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce, even the ones you don’t think will make a difference! Leave the PayPal Checkout Gateway active as well.
- Repeat the action that is causing the problem.
This is best done on a staging site. That’s a copy of your live site, so you can test things out without making changes to your actual site. Some hosting companies offer a staging site service within their hosting plans. If yours does not, there is a great free plugin that will allow you to build a complete staging site with a few button clicks: https://wordpress.org/plugins/wp-staging.
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Forum: Plugins
In reply to: [WooCommerce] WooCommerce AttributesForum: Plugins
In reply to: [WooCommerce] WooCommerce AttributesHi there!
While you can’t do this with variable products, you may want to have a look at our Product Add-Ons extension. It allows you to offer optional extras on your products.
Hope that helps. Have a wonderful day ahead!
Forum: Plugins
In reply to: [WooCommerce] List E-Mails sent to CustomerHi there Michael,
If there isn’t a specific log that your site has generated to keep track of all emails your site has sent, then I’m afraid there isn’t a way of looking up the different emails that have been sent out.
On the off-chance that your hosting company may have some more data, I would recommend asking them for any records they might have.
Hope that helps. Have a wonderful day ahead!
Forum: Plugins
In reply to: [WooCommerce] ONE SITE FOR 2 STORES EACH WITH ITS DOMAIN NAMEHi there!
What you’ll want to look at is a multi-site setup, or a plugin such as WooCommerce MultilingualPress: https://docs.woocommerce.com/document/woocommerce-multilingualpress – it helps you to properly construct multiple WooCommerce stores across different languages. When using a multi-site environment, you’ll also be able to set currencies per site.
Hope that helps. Have a wonderful day ahead!
Forum: Plugins
In reply to: [WooCommerce] Mandatory verification before loginHi there!
While that’s possible, you’ll need a developer to customise a solution for you. I’ll leave this thread open to see if there are other community members who may be able to offer you some help. If there isn’t, you’ll want to look for a developer: https://woocommerce.com/customizations
Hope that helps. Have a wonderful day ahead!