mother.of.code
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Blocks] Woocommerce checkout block issue with ordersHey @ensi13 – does this happen when you use the default checkout page as well? I’m also curious to hear which payment gateway you are using. Can you please copy and paste the system report for this site? You can find it under WP Admin > WooCommerce > Status > Get system report > Copy for support.
Thanks!
Forum: Themes and Templates
In reply to: [Storefront] page id select does not workCool, thanks for the update. Happy to hear you got it to work!
Forum: Themes and Templates
In reply to: [Storefront] Keep Search Bar Mobile SiteAwesome, thank you for lettings us know!
Forum: Themes and Templates
In reply to: [Storefront] Gallery Thumbnail SizeHi @davidbowen – you can definitely change the thumbnail size. You’ll need to apply a bit of custom code, though: https://woocommerce.com/document/image-sizes-theme-developers/#section-2
If you need some help setting up code that works for your site, I recommend reaching out to a developer: https://woocommerce.com/customizations
Forum: Themes and Templates
In reply to: [Storefront] page id select does not workHey @jocaxd86 – what happens when you add a space between the color code and
!important?Like so:
.page-id-7 ul.products { background-color: #ffffff !important; }Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Payment processing failed. Please retry.Thanks for letting us know @ivanboichuk1995! Glad everything is working for you 🙂 let us know if there is anything else we can help with!
Forum: Plugins
In reply to: [Meta for WooCommerce] Price appearing as zeroHey @schaltonmulveys – were your products imported in bulk, by any chance?
Awesomesauce, thanks for letting us know!
Have a great rest of your day.
Forum: Plugins
In reply to: [Meta for WooCommerce] Connection problemHi there!
Seeing as you mentioned Instagram specifically, can you tell us whether you selected Instagram shopping during the setup process? This is a feature that is currently not supported through the Facebook for WooCommerce plugin, and if enabled, can cause syncing problems.
You can read more about this here: https://woocommerce.com/document/facebook-for-woocommerce/#connect-your-facebook-account
Forum: Plugins
In reply to: [WooPayments: Integrated WooCommerce Payments] White screen after log inThanks @dianaccarranza – I’ll go ahead and set this thread to resolved, and we’ll be in touch with you via email as soon as possible!
Hi @zwanzon – that sounds like a conflict.
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
This is best done on a staging site. That’s a copy of your live site, so you can test things out without making changes to your actual site. Some hosting companies offer a staging site service within their hosting plans. If yours does not, there is a great free plugin that will allow you to build a complete staging site with a few button clicks: https://wordpress.org/plugins/wp-staging.
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Hi there! Sorry it’s taken a bit, we hit a snag in our workflow for responding to forum tickets.
What you’ve described sounds like there might be a problem with caching. If you have any caching plugins or services active, please deactivate them temporarily and see if you can connect to WooCommerce Payments.
If that doesn’t work, please open a ticket with us via woocommerce.com/support, thank you!
Hi there!
This is an issue we’re currently investigating. For now, please see if rolling back to WooCommerce Core 6.0 helps. You can do that with the help of the WP Rollback plugin.
@aheidemann – the best thing to do is add your comment to the GitHub thread, if you are able.
Hi – this was reported in our GitHub repo: https://github.com/woocommerce/facebook-for-woocommerce/issues/2133
Please follow along in GitHub for further updates!