Pial
Forum Replies Created
-
Thank you for your feedback, @knutsp
We’re truly sorry to hear about your frustration with Simple 301 Redirects by BetterLinks. We completely understand how important it is for you to have a simple and reliable solution, and it’s unfortunate that recent updates haven’t aligned with your expectations.
We recommend BetterLinks as a possible alternative because it offers a bit more flexibility, particularly for fulfill all the link management needs. Here’s why it might be a good fit for you:
- Advanced Features: BetterLinks provides a wider range of features for redirecting and managing links, which can be particularly helpful if you handle a larger volume of redirects or affiliate links.
- Seamless Migration: If you have a significant number of redirects already in place, BetterLinks allows for easy migration, so you won’t lose your data during the transition.
- Ongoing Support and Updates: Since BetterLinks is actively maintained, you’ll receive regular updates and dedicated support to help ensure smooth performance.
That said, we completely understand if this tool isn’t the right fit for you. We appreciate your feedback and are always here to help if you have any further questions or need assistance with finding a solution that better meets your needs.
Thank you for taking the time to share your thoughts.
Best regards,
PialHello @ep2012
Thanks for reaching out, and I’m sorry for the trouble you’ve experienced. I understand how frustrating this must be, and I’m here to help.
The issue may be related to caching or a plugin conflict. Please try the following steps:
- Purge and Disable Caching
- Clear both page and object cache using your caching plugin (e.g., WP Rocket, W3 Total Cache, etc.) or hosting dashboard.
- Temporarily disable caching and test link creation again.
- Check for Plugin Conflicts
- Deactivate all plugins except BetterLinks.
- Test link creation, then reactivate plugins one by one to identify any conflicts.
- Update BetterLinks
- Ensure you’re using the latest version of BetterLinks and WordPress.
If the issue persists, please send the following to help us investigate further:
- Console Screenshot:
- Open your browser, go to the BetterLinks page, and press F12 (or Ctrl+Shift+I on Windows, Cmd+Option+I on Mac) to open Developer Tools.
- Navigate to the Console tab.
- Perform the action (creating a link), then take a screenshot of any errors shown in the Console.
Thank you for your patience, and I appreciate your support of BetterLinks. Let me know how it goes!
Best regards,
PialHello @flatword
You’re welcome! I’m really glad to hear that extending the date range solved it for you. 😊Thanks for sharing your feedback about the date filter. I can see how its subtle appearance and placement might make it easy to overlook, especially when you’re focused on the data table. Adding the filter near the bottom section sounds like an interesting idea—it could definitely make it more accessible for users like you.
I’ll share this suggestion with the team for consideration. If there’s anything else you’d like to add or other feedback you have, feel free to let me know!
Best regards,
PialHello there,
Can you please make sure to apply the Date Filter like this :https://d.pr/v/o0Slb6
And see if the issue resolved or not. If you are still facing the issue Can you please share the video directly to use by following the steps here : https://d.pr/v/xDNzA4
Hope it helps
ThanksHello @flatword
Thanks for the update! To help us resolve the issue more effectively, could you share a full video showing the steps you’re taking? This will allow us to see exactly what’s happening and provide more accurate guidance.Looking forward to hearing back from you!
Best regards
Hello again
Hope you are doing well.
About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.
Have a nice day!
Hello again
Hope you are doing well.
About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.
Have a nice day!
Hello again @matke1984
I am glad I was able to help, please feel free to contact our support anytime you need help, we are always here to help.
If you don’t mind me asking, could you do me a favor, and spend 30-sec to review 5 star and your support experience with us by following this link, this will help me to serve better.
Thank you in advance!
Link to review https://wordpress.org/support/plugin/essential-addons-for-elementor-lite/reviews/#new-post
Have a good day!
Hello again
Hope you are doing well.
About your issue, We still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.
Have a nice day!
Hello again @matke1984
You will be glad that we have included the Search Support in our latest version.
Please kindly update the Essential Addons to v6.1.0 and check the Scroll to Top on the search page.
Let me know how it goes
ThanksHello again,
Sorry for the inconvenience.
We did not hear from you since our last conversation. Could you please let us know if you are still having the issue? So that we could try to solve your issue.
We are waiting for your response.
Thank you.
Hello there
Thank you for bringing this to our attention. The notice you’re seeing is related to the
_load_textdomain_just_in_timefunction, which triggers when translation files are loaded too early in the plugin’s lifecycle. This typically occurs when certain actions are executed before theinithook in WordPress, as outlined in the Debugging in WordPress guide.Please rest assured, this notice does not affect the functionality of the plugin and is only visible when
WP_DEBUGis enabled. However, we understand the importance of keeping your environment error-free. We’ll review this promptly and issue a release to address it. Kindly note that since Simple 301 Redirects has a more limited feature update schedule, most updates focus on security and critical improvements.In the meantime, I recommend exploring BetterLinks—our advanced URL management tool. It offers robust features to shorten, track, and manage links seamlessly. Plus, if you have a substantial number of existing links, you can easily migrate them to BetterLinks without any hassle.
You can find comprehensive documentation here to help you get started.
Feel free to reach out if you have any further questions!
Best regards,
PialHey @flatword
Thank you for reaching out! I understand how concerning it can be to see a discrepancy in the analytics data, and I’m here to help resolve this.
The issue you’re describing could potentially be related to caching, specifically object caching & page caching. Caching can sometimes interfere with how analytics data is processed or displayed.
To troubleshoot this, could you please try the following steps?
- Purge Your Cache:
- Clear your object cache and page cache to ensure there’s no stale data interfering with the analytics.
- Temporarily Disable Caching:
- Disable object caching and page caching temporarily. Once disabled, use the Refresh Stats button again to see if the analytics data updates correctly.
- Recheck Analytics:
- After clearing and disabling the cache, revisit the analytics section and verify if the missing data appears.
If the issue persists after trying these steps, let me know. We can dig deeper and investigate further for a resolution. Also, if you’re using any specific caching plugins or server-level caching (e.g., Memcached, Redis), feel free to share those details—they can provide additional context.
Looking forward to your update!
Best regards,
PialHi @markussss.
Thank you for the detailed follow-up and for re-testing the functionality. I’m glad to hear the sync is now working both ways in your latest test! It’s reassuring to know the plugin settings and Elementor Element Manager are aligned as expected.
It’s indeed possible that additional plugins or previous configurations from the site’s history might have caused the initial odd behavior you observed. On a fresh install, the behavior should remain consistent, but variations can occasionally occur when third-party tools interact with Elementor or our plugin.
If you do notice any inconsistencies in the future or suspect a widget is missing, don’t hesitate to reach out. We’re always here to assist and ensure things are running smoothly for you.
Thanks again for your patience and for bringing this to our attention.
Best regards,
PialHello @markussss ,
Thank you for reaching out and providing detailed observations.
We have thoroughly checked this on our end but didn’t find any discrepancies between the plugin settings and the Elementor Element Manager. However, it’s essential to note that after disabling any widget in our plugin settings, you need to reload the Elementor Element Manager to ensure it reflects the latest available widget data.
Could you please double-check this by reloading the Elementor Element Manager after making changes in the plugin settings? This step ensures both systems are synchronized correctly.
If you still notice any inconsistencies, feel free to let us know, and we’ll be happy to investigate further.
Best regards,
Pial