Pial

Hey @jimdoneit

Really sorry to hear about the trouble you are facing.

To get this sorted, could you please try the following steps?

1. Temporarily deactivate all other plugins except for Simple 301 Redirects. This is just to make sure there are no conflicts or other redirect rules interfering with the external links.
2. Check your permalink settings:
   Go to Settings → Permalinks and make sure it’s set to Post name.
   Here’s a quick reference: https://d.pr/v/zbPgvH
3. Flush permalinks:
   Even if it’s already on “Post name,” switch it to another option (like “Plain”), save, and then switch it back to “Post name” and save again. This refreshes the permalink structure and can often resolve redirect oddities.

If you’ve done all the above and the issue still persists, could you let us know what changes were made to the site just before this started happening? That will help us pinpoint the cause more quickly.

Just a heads-up:
Simple 301 Redirects has a more limited feature update schedule , which means updates are less frequent and generally limited to essential fixes.

If you’re looking for more flexibility or detailed redirect tracking, we highly recommend trying out BetterLinks. It’s our more powerful redirect management plugin that lets you:

• Track clicks and analytics
• Manage links more efficiently
• Seamlessly migrate existing links from Simple 301 Redirects in just one click

You can learn more and get started here: https://betterlinks.io/docs/migrate-to-betterlinks/

Thanks again for reaching out, and please don’t hesitate to follow up—we’re happy to help further!

Best regards,
Pial

Hey @davidborrink

Really sorry to hear about the trouble your wife is experiencing—redirect issues can definitely be frustrating, especially when everything was working fine before.

To get this sorted, could you please try the following steps?

1. Temporarily deactivate all other plugins except for Simple 301 Redirects. This is just to make sure there are no conflicts or other redirect rules interfering with the external links.
2. Check your permalink settings:
   Go to Settings → Permalinks and make sure it’s set to Post name.
   Here’s a quick reference: https://d.pr/v/zbPgvH
3. Flush permalinks:
   Even if it’s already on “Post name,” switch it to another option (like “Plain”), save, and then switch it back to “Post name” and save again. This refreshes the permalink structure and can often resolve redirect oddities.

If you’ve done all the above and the issue still persists, could you let us know what changes were made to the site just before this started happening? That will help us pinpoint the cause more quickly.

Just a heads-up:
Simple 301 Redirects has a more limited feature update schedule , which means updates are less frequent and generally limited to essential fixes.

If you’re looking for more flexibility or detailed redirect tracking, we highly recommend trying out BetterLinks. It’s our more powerful redirect management plugin that lets you:

• Track clicks and analytics
• Manage links more efficiently
• Seamlessly migrate existing links from Simple 301 Redirects in just one click

You can learn more and get started here: https://betterlinks.io/docs/migrate-to-betterlinks/

Thanks again for reaching out, and please don’t hesitate to follow up—we’re happy to help further!

Best regards,
Pial

Hello @agcyphers

First off, thank you for sticking with us for so long and for taking the time to share such detailed feedback. We truly appreciate your support over the years, and we’re really sorry to hear that the analytics issue ended up being such a frustration for you.

We completely understand how important site performance is, and we recognize that the current analytics setup hasn’t been as smooth as it should be. The good news is that we’re already working on optimizing our analytics mechanisms to fully resolve this issue and ensure it doesn’t impact performance moving forward.

While we did introduce a way to restrict analytics, we see now that it didn’t fully meet your needs. Your insights have been incredibly helpful, and they’re shaping how we improve the plugin.

It’s disappointing to hear that you had to move on, but we get it. If you ever decide to revisit the plugin down the road, we’d love the opportunity to offer a better experience.

Wishing you all the best with your new setup, and if there’s anything we can do, don’t hesitate to reach out!

Best,
Pial

Hi @nate1,

Sorry for the inconvenience, and thank you for bringing this to our attention. We’ll be looking into the issue with our development team to investigate and address the deprecated function warnings.

If this is urgent, in the meantime, I recommend exploring BetterLinks—our advanced URL management tool. It provides robust features to shorten, track, and manage links seamlessly. Additionally, you can easily migrate your existing links to BetterLinks without any hassle. You can find step-by-step instructions here: Migrate to BetterLinks.

For further guidance, you can also refer to our comprehensive documentation: BetterLinks Docs.

Please let us know if you have any further questions!

Best regards,
Pial

Hi Billy,

The Target URL will always remain unchanged because, in theory, that’s your intended destination. BetterLinks doesn’t modify the target URL automatically when switching domains.

However, you can change the Shortened Links created by BetterLinks, as those are flexible and not the actual destination.

Could you share a screen recording of what you did? Also, please provide the exact Short Link and Target URL so I can take a closer look.

Recommendation:
To properly set up your links, you can create them on the temporary site Properly and later export them. Once you import them into the actual site, the Short Link domain will automatically update to match the installation domain.

Let me know how it goes!

Best,
Pial

Hi there @jasperdemann ,

I am glad I was able to help, please feel free to contact our support anytime you need help, we are always here to help.

If you don’t mind me asking, could you do me a favor, and spend 30-sec to review 5 star and your support experience with me by following this link, this will help me to serve better.

Thank you in advance!

Link to review https://wordpress.org/support/plugin/essential-addons-for-elementor-lite/reviews/#new-post

Really looking forward to it

Have a good day!

Hi @jasperdemann

Thank you for reaching out. I’ve reviewed your setup, and here’s what’s happening:

Custom vs. Default Login Pages:
You’re using our EA Login Registration Widget on your dedicated login page (https://community.vital50plus.com/login/), and that page is working as expected. However, when visitors land on the main URL (https://community.vital50plus.com/), they’re seeing the default BuddyPress login form. This isn’t a domain issue—it’s simply how BuddyPress is configured by default.

Why This Occurs:
BuddyPress comes with its own default login (and registration) functionality. Unless you specifically assign a custom page, BuddyPress will continue to use its built-in login form on pages like your homepage. The behavior you’re seeing is normal if no custom page is assigned.

How to Replace the Default BuddyPress Login:
To have your custom EA Login page replace the default BuddyPress login form, please follow these steps:

1. Confirm Your Custom Login Page Is Set Up:
   Ensure that the page at https://community.vital50plus.com/login/ is published and functioning correctly with the EA Login Registration Widget.
2. Assign Your Custom Login Page in BuddyPress Settings:
   • Log in to your WordPress dashboard and go to the BuddyPress settings area.Navigate to the Pages tab.Find the setting for the login/registration page (sometimes labeled as “Registration” ) and assign it to your custom login page (i.e., the one at /login/).Save your changes.
   BuddyPress will now use your custom login page instead of its default form.

For more detailed guidance, you can refer to the BuddyPress documentation on configuring component pages:
Configure BuddyPress Components – Settings BuddyPress Pages

I hope this clarifies the situation. Please let me know if you have any questions or need further assistance.

Best regards,
Pial

Hello again,

Sorry for the inconvenience.

We did not hear from you since our last conversation.

Could you please let us know if you are still having the issue?
So that we could try to solve your issue.

We are waiting for your response.

Thank you.