Pial

Hi @flatword

I just wanted to follow up regarding the issue you reported with your JavaScript not working after deactivating BetterLinks. I shared a few possible causes and troubleshooting steps in my earlier response, and I wanted to check if you’ve had a chance to review them or test any of the solutions.

Let me know how things are going

Best regards,
Pial

Hi @chaosheld

Thank you for sharing your concerns, and I deeply regret hearing about the frustrations you’ve experienced. I understand how upsetting it can be when a plugin doesn’t meet your expectations and disrupts your workflow.

Regarding performance, I’d like to assure you that our team continuously optimizes Essential Addons to provide the best performance. Based on our testing, only the widgets used on a specific page load their assets. However, if you’ve noticed otherwise, I’d truly appreciate it if you could share details about which widgets are being loaded unnecessarily. This will help us investigate and address the issue promptly.

Additionally, I want to clarify that our widgets are not enabled by default unless there’s a dependency. However, I understand that unexpected changes can be frustrating, so we’ll carefully review this feedback to ensure improvements in our future updates. Also, we’ve built a Global Control feature that allows users to enable or disable specific widgets easily. You can check out how it works here: Global Control Demo.

Regarding the notices you mentioned, all our notifications are dismissible, and there’s even an option to prevent them from reappearing entirely. Here’s a quick demonstration on managing notices: Notice Management Demo.
Additionally, even our important notices about the latest releases can be permanently dismissed. You can close them, and they will not appear again. Here’s a demonstration

Your feedback is valuable to us, and we genuinely appreciate the opportunity to improve. If you’re open to sharing specifics about the performance concerns or which pages/widgets are causing issues, we’ll treat this as a top priority and work toward resolving it.

Thank you for taking the time to provide your thoughts, and I hope we can help address your concerns to improve your experience.

Best regards,
Pial

Hello @flatword

Thank you for reaching out and providing the detailed explanation of the issue you’re facing. I understand how puzzling this situation must be. Let me break down what’s likely happening and offer some suggestions.

The behavior you’re observing could be due to one of the following:

1. Script Dependencies:
   BetterLinks might be loading certain JavaScript files, such as jQuery, or resolving dependencies that your custom code indirectly relies on. When BetterLinks is deactivated, those dependencies may not be loaded, causing your code to stop functioning.
2. Script Loading Order:
   BetterLinks might be influencing the order in which scripts are loaded on your site, ensuring everything works correctly. When it’s removed, the script order might change, resulting in your custom code not executing as expected.
3. Caching or Optimization:
   If your site uses caching or optimization plugins, they might be optimized differently when BetterLinks is active. This can result in unexpected behavior when the plugin is deactivated.

Suggested Solutions

1. Ensure jQuery is Loaded:
   If your script depends on jQuery, it’s essential to ensure it’s being loaded properly when BetterLinks is deactivated. If you’re adding custom code, please confirm it’s properly enqueued in your theme or plugin using this code snippet:

   wp_enqueue_script('custom-script', 'path-to-your-script.js', array('jquery'), null, true);

2. Check the Console for Errors:
   After deactivating BetterLinks, check the browser console for any errors (Press F12 in your browser, then go to the “Console” tab). This can help identify what’s breaking.
3. Temporarily Disable Optimization Plugins:
   If you’re using caching or optimization plugins, try disabling them temporarily to see if the issue persists without BetterLinks.
4. Test with a Basic Script:
   Here’s a simple test you can run to confirm if the issue is related to jQuery:

   jQuery(document).ready(function($) {
       alert("Testing jQuery");
   });

Add this to your site after deactivating BetterLinks to see if it works.

Best regards,
Pial

Hello again @wp800s

Hope you are doing well.

About your issue, we still haven’t heard back from you. So, I am assuming your issue has been resolved. I am resolving this topic.

Have a nice day!

Best regards,
Pial

Hi @wp800s,

I just wanted to check in to see if you’ve had a chance to implement the changes in your database. Running the command we shared should help re-establish the missing table and restore visibility to the links in your BetterLinks dashboard.

If you’ve encountered any difficulties or have additional questions, please feel free to reach out. We’re here to help make sure everything is working smoothly on your end.

Looking forward to hearing back!

Best regards,
Pial

Hello again,

Sorry for the inconvenience.

We did not hear from you since our last conversation.

Could you please let us know if you are still having the issue?
So that we could try to solve your issue.

We are waiting for your response.

Thank you.

Hello again @matke1984

Thank you for the details. We have successfully recreated the issue you described regarding the Scroll to Top feature not working on archive and dynamic pages for visitors. Our team acknowledges the problem, and I have forwarded the details to our Development team for a thorough investigation. Please allow us some time to analyze and identify the cause of the issue. Rest assured, we are working diligently to find a solution, and we will keep you updated as soon as we have more information.

We appreciate your patience and understanding!