Dat Hoang
Forum Replies Created
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Hi @edonald774,
I can see that your stats were correct again and you’re working with us via our ticket/email system.
I am closing this issue. Please start a new thread if you have any other issue, as per the Forum Welcome?
https://wordpress.org/support/plugin/jetpack#new-postThank you!
Hi Martin,
It’s not possible through the UI of Jetpack.
However, you can implement some custom code to achieve this feature.
https://developer.jetpack.com/hooks/publicize_should_publicize_published_post/In the example, we use “tags” but you can apply the same to “categories”.
Hi,
Please contact us via the contact form above.
Make sure to mention this thread, then I can follow it up.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack has locked me outHi,
Some hostings are sending the wrong visitor IP address, so Jetpack Protect is detecting the issue wrong.
Where is your site hosted?
Could you post your site URL here as well, so I can have a look?
If you want it to remain private, you can also contact us via this contact form:
Contact SupportHi,
If you can give a list of your photon links, we can purge them for you.
Otherwise, we can not do that.
It looks like that you have an issue with your SSL (HTTPS) certificate.
https://www.bestmobiles.in/product/honor-7x-pricein-india/This is what I am seeing http://cld.wthms.co/IpgdGc
Please resolve this issue then we can check the Photon issue again.
Trying to see this page without https – http://www.bestmobiles.in/product/honor-7x-pricein-india/, it’s returning the 404 page.
Hi,
Have you resolved this issue already?
Your site looks good with Jetpack per our testing here https://jetpack.com/support/debug
Hi Lisa,
Jetpack Publicize just sends the link to Facebook.
Looking at the source HTML of your page, it looks like this.
<!– This site is optimized with the Yoast SEO plugin v6.1.1 – https://yoa.st/1yg?utm_content=6.1.1 –>
….
<meta property=”og:updated_time” content=”2018-01-16T11:42:50+00:00″ />
<meta property=”og:image” content=”http://lakauai.com/lablog/wp-content/uploads/2018/01/be_kind.jpg” />
<meta property=”og:image:width” content=”735″ />
<meta property=”og:image:height” content=”846″ />
…..
<!– / Yoast SEO plugin. –>The og:image tag is from Yoast SEO plugin.
Could not resolve the hostname into a valid IP address
It seems that it’s either an issue with your domain provider or Facebook.
I guess this is the main issue.
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Please check both issues with your domain provider and Yoast SEO https://wordpress.org/support/plugin/wordpress-seo
Hi,
It seems you may modify the theme. I am trying to see this page http://buchananvalleyfd.org/gun-drawing-this-saturday-2/ on mobile and it’s not responsive:
In the mean time, I am testing the Graphene theme from https://wordpress.org/themes/graphene/ , it looks good with the gallery on my testing site.
In summary, I think you need to troubleshoot the theme and make sure it’s responsive.
Hi,
These options are loaded from the WordPress.com pages via iframe.
So it’s not possible to edit their colors via the custom code.
The Colour Scheme option under Jetpack–>Sharing doesn’t seem to have any effect.
We can troubleshoot this option. I have not found this option under Jetpack–>Sharing. It seems that you meant WP Admin -> Jetpack -> Settings -> Discussion?
I’ve tested on my site. It’s working well.
Can you please try again? Is there any chance that you’re using a caching plugin? If so, please disable it temporarily.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] This site cannot be accessedHi,
Can you send me the IP’s from the US and my hosting provider will add exactly this IP’s to the Whitelist and we can try again.
Our server IPs can be found here:
https://jetpack.com/support/hosting-faq/
If you want to contact they directly I need your mail address.
I will forward my “ticket mail conversion” to your mail address and you can create an answer.Yes, we’d like to discuss with your hosting provider directly. Please contact us via this form and provide your hosting support email. We will add their email and your email into our ticket conversation:
Hi Simon,
Yes, you should not send her email here.
Please contact us via this contact form and mention this forum topic
Contact SupportHi,
Thanks for using our paid plan for your site.
To get faster support for your plan, please contact us via this contact form:
Contact SupportI would like a Jetpack Email subscription popup form. Can I use the Jetpack Email Subscription shortcode and place it into Maichimp Subscription form widget by Jetpack?
Currently, we do not have the pop-up form feature for Jetpack Subscriptions.
Adding it to “Maichimp Subscription form widget by Jetpack” should not work as well because our code will use the embedded code from Mailchimp only.Also, are there any customization options to Jetpack Emails like send then in bulk at a specific time, etc.
Currently, we do not have this option. However, it’s in our feature list
https://github.com/Automattic/jetpack/issues/785#issuecomment-359356853- This reply was modified 8 years, 3 months ago by Dat Hoang.
Hi Nicole,
Does this issue get resolved?
I am looking at the Contact page of your site, but I could not figure out which social icons you’re referring to.
Can you please take some screenshots for us to show the issue? You can use these free apps:
* https://www.awesomescreenshot.com/
* https://monosnap.com/
* http://imgur.com/upload – you can upload your screenshots on this free serviceHi,
Thank you for contacting us.
There are some couple of issues on your site.
1. The last sync between your site and WordPress.com was 3 days ago – I’ve scheduled a new sync for your site.
2. I am checking the link you sent above. You’re caching this page pretty two days ago –
<!– Cached page generated by WP-Super-Cache on 2018-01-20 10:31:53 –>
Can you please clear this page cache and http://www.your-site.io/sisters-and-the-city/?relatedposts=1?
Make sure that you do not cache the “relatedposts” parameter in your caching plugin. We use it to get the related post info.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Top Post Short CodeHi there,
Thank you for getting back to us.
We do not support this kind of styling issue.
Please ask for the help on this page http://codeitdown.com/ordered-list-css-styles/ 🙂
