Go Daddy
Forum Replies Created
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dmpatt,
I agree with the above poster that this is the wrong location to ask for this type of assistance, however, I do have a link for you that should help point in you the right direction: http://go.me/ZG
Also, our support is available by phone or email 24/7 so contact us anytime: http://x.co/heretohelp
^Cj
Forum: Fixing WordPress
In reply to: Site very slowsensibleshoesclub,
Is there any possibility that you’re running WordPress on our Windows platform instead of Linux? This could potentially affect the speed of the site as Linux is much more efficient when it comes to running PHP sites.
We have an easy-to-follow guide to switch from Windows to Linux if that’s the case: http://go.me/YR
If this isn’t the case, please let me know and we can always open a ticket and dig deeper for you.
^Cj
Forum: Fixing WordPress
In reply to: Cant's get to my site or wordpress dashboardHi!
I don’t know that you’ve talked with support yet, but one of the first things I would recommend is making sure you’re on the Linux Operating System and not Windows with your hosting plans. (http://go.me/YR if you need to change.)
One of the reasons I suggest this is that while the site did load for me, it’s loading slowly. I show the wp-admin page loading, but if you’re receiving the error message after you log in, support will need to review it more in-depth.
If you’d submit a ticket to support with any screenshots and/or error messages, that would help us to troubleshoot for you. Please log into your Go Daddy account and submit a ticket here: http://x.co/heretohelp
You can reply to this thread with your ticket number and I’ll be able to access and expedite that for you.
^Cj
Forum: Installing WordPress
In reply to: Go daddyIf you use Go Daddy hosting, we have WordPress hosting that basically pre-installs WordPress for you. This makes it easier if you prefer.
Here’s a link to the product: http://go.me/Z0
Let me know if you have any questions. Also, support is available 24/7 by email or phone: http://x.co/heretohelp
^Cj
Forum: Networking WordPress
In reply to: Can I use WP with a GoDaddy sub domain?Hi Mika! 🙂
And Tony,
Mika is correct. Definitely let us help. If you don’t need Website Builder just use the Hosting Account with WordPress. If you’ve received some bad information due to confusion and we need to cancel the Website Builder product, you can reply to me here and I’ll work with you to make sure the unnecessary product is canceled and refunded.
^Cj
Forum: Networking WordPress
In reply to: Godaddy "Page Not Found" on DashboardThanks for the update!
^CjForum: Networking WordPress
In reply to: Moving a Multisite WordPress Install to Go DaddyThanks!
It looks like our Advanced Hosting Team has your ticket and they are investigating the additional information you’ve sent as of this morning. You’ll receive another response by email as soon as there is an update.
Thanks much!
^CjForum: Fixing WordPress
In reply to: 500 error and site loading extremely slowI also recommend switching to Linux. That should vastly improve the efficiency of your site. If you need any help with that or have additional questions, please don’t hesitate to reach out to our support team: http://x.co/heretohelp
^Cj
Forum: Networking WordPress
In reply to: Can I use WP with a GoDaddy sub domain?Tony,
While I do see all the sites up, I just want to be sure everything is OK at this point.
If you have a standard hosting account, you can add subdomains and create folders to have additional sites within your hosting account, however if you have Website Builder which is a template-based hosting plan, you won’t be able to have folders and install WordPress as it’s not a standard hosting account. That may be why support would have advised that you’d need a different hosting account.
^Cj
Forum: Networking WordPress
In reply to: Godaddy "Page Not Found" on DashboardEaswood,
This may be difficult to troubleshoot without seeing. If you’d like, we can take a look and see if there’s a solution we see for you.
Please submit a ticket to us at http://x.co/heretohelp and once you receive your incident number, you can post it back here on the thread and I’ll make sure to get it in the hands of the right people for review.
^Cj
Forum: Networking WordPress
In reply to: Moving a Multisite WordPress Install to Go DaddyWhat is the ticket number you received?
^Cj
Forum: Fixing WordPress
In reply to: 3.4.2 Holy Crapoly missing all permalinksIt looks like the site is back up and running at this time. Do you still have any issues or is this resolved?
If you did need to use a backup from previously, also let me know as I can help you with recovering more recent content if necessary.
^Cj
Forum: Networking WordPress
In reply to: Moving a Multisite WordPress Install to Go DaddyWe also have a couple of articles that may be helpful:
Moving Your WordPress Site to Us from Another Host: http://go.me/Yk
and
Enabling WordPress Multisites: http://go.me/YQ
If after you’ve followed these instructions you continue to have issues, please submit a detailed help request here: http://x.co/heretohelp and then reply back to this thread with your ticket number and I’ll make sure it gets to our advanced team for additional suggestions.
^Cj
Forum: Fixing WordPress
In reply to: Website Slow / Returning 500 Error GoDaddyktcoupon,
I did some research on our end and while there may have been latency at one time on the server, there is none now. The server is happy and healthy. If you are still receiving errors, what I’d like to have you do is send us a screen capture of the error when you get it and also a traceroute when it’s happening. This will give us a lot more information and help us troubleshoot what could be the actual cause for your receiving these errors, especially since we can’t duplicate them. You can attach them to the last email response, but when you do, please comment back here to let me know so I can get that information to our Advanced Team and we can dig deeper into this for you.
Thanks!
^CjForum: Networking WordPress
In reply to: WPMU newly installed, now with 500 (Internal Server) ErrorWe’d be happy to have our Hosting Support team take a look at this for you if you’d like to send in a ticket for them here: http://go.me/YH, but also, I’d like to have you make sure you’ve got a couple other things set up properly.
For WordPress to run efficiently, please be sure your hosting platform is Linux and not Windows. If you need to change that – it’s an easy swap and here’s how: http://go.me/YR
Also, we do have an article for setting up WordPress with Multisite if that’s what you’re doing: http://go.me/YQ
^Cj