Go Daddy

kellydelp,

I wanted to jump in and clarify the situation with PHP on your server… All GoDaddy.com shared hosting accounts (except some very specific/older Windows accounts) have the necessary PHP version to run WordPress 3.2+. For simplicity, we may not display the full PHP version number, but it’s there.

You should know, though, that our free hosting plans (the ones with the ad banner at the top) are not 100% compatible with some apps, including WordPress. I don’t think the problem you’re seeing is because of the banner, but I’d expect you to run into other issues once that is corrected. I don’t mean for this post to be a sales effort just to get you to upgrade to a paid plan, but it’s important that you know the free one won’t work properly.

FYI, if you do get a paid plan, we have a WordPress Hosting plan that automatically installs the app for you so you can’t make any mistakes with a manual install. There’s also a way to auto-install the app even if you don’t get the “WordPress Hosting” plan (but it’s not available on the free plan because of the known issues) – this short help article shows how to do it: http://x.co/YOz3

chocodil,

If you are still seeing issues, our support team can review the situation for you. You can reach them by phone or email 24/7 here: http://x.co/WeHelp

I’ve been able to load the site on both the web and phone, but you mentioned that it’s not consistent. This could be an ISP issue, but with more details and some research, support might be able to offer some additional suggestions.

^Cj
Go Daddy Social Media

karonwarren,

It sounds like you may just need to edit the URL in your wp-config.php file. WordPress had a pretty solid article here:

http://codex.wordpress.org/Changing_The_Site_URL

This should get you sorted out.

^Trevor
Go Daddy Social Media Team

melissagattuso,

Since you said you got an account that includes WordPress, I’m assuming you got our “WordPress Hosting” service. This service comes with WordPress pre-installed, though you do still need to go through the hosting account setup process in your GoDaddy account before the site will be up and running. Once that’s complete, you would find the wp-content folder in the root of the hosting account.

If you got a standard 4GH account (not the special “WordPress Hosting”), WordPress wouldn’t be automatically installed during the initial setup process. Instead, you’d need to install it with our Hosting Connection tool after the hosting is properly setup. We have a short step-by-step guide to walk you through that install process. It’s here if you need it – http://x.co/Y7YQ

If you need any additional help with your account, feel free to call or email our Support team. Contact info is here: http://x.co/Y7YS

@spogany

It sounds like your blog(s) may have an exploit in them that is trying to capture your password(s). I would reset the password, log in and check your plugins, as well as other areas for updates and reliability. WordPress recently found security issues with some plugins, details at: http://wordpress.org/news/2011/06/passwords-reset/ , Definitely make sure you don’t have one of those running or if you are that it is the latest version. ^Colby Go Daddy Social Media Team

Those help articles tell you what to use and how to make the changes. To access the manager log into your account, go to the green “Domains” tab at the top and in the bottom right of the drop down choose “Domain Management”. Once you have done that click on the domain you wish to edit and then edit the DNS/Nameservers. ^Colby Go Daddy Social Media Team

Rahulrulez,

I had a chance to test and review your site and couldn’t get Chrome or other browsers used to produce the error you mentioned. This type of error could be related to local connectivity issues or even settings in your PHP.INI file.

Our team would like to review this if you’re still having troubles. Grab us 24/7 by phone or email: http://x.co/gdsupport

^Trevor