Go Daddy
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Forum: Fixing WordPress
In reply to: Transfering from Godaddy to Cpanel Need Image helpLiderc,
If you’re hosting a WordPress site with us, you’ll have full FTP access to all the files uploaded. Generally, most image files are stored automatically in the /wp-admin/images directory of your WordPress installation, however you can grab any content on the server over FTP to download and move to your cpanel host. FTP steps with a simple client can be found here: http://x.co/Xqoq Our support team is 24/7 and can help out too if needed: http://x.co/heretohelp
^Trevor
Forum: Fixing WordPress
In reply to: Trouble with GoDaddy Hosting, but works on other Hostingkhaus,
Thanks for reaching out. We came across your post. It looks like you may have resolved the issue. If you have not, we encourage you to reach out to our Support team to ensure everything is set up correctly. http://x.co/WeHelp
^Courtney
Forum: Installing WordPress
In reply to: transfer blog from wp.com to org with the same web addressHasnol,
It looks like you have already received some advice. Without looking at your site, it sounds like either the DNS hasn’t been updated to be that of the Go Daddy hosting account or it hasn’t propagated. I encourage you to reach out to our Support team to ensure everything it set up correctly: http://x.co/WeHelp.
^Courtney
Forum: Installing WordPress
In reply to: Having Problems Switching from MobileMe iWEB on GoDaddylitlpineapple,
Thanks for asking. Have you updated your DNS to point to your new Go Daddy hosting account? If you are trying to view the WordPress install via your domain, the domain should have the IP for the hosting account. If you create a Support ticket here: http://x.co/WeHelp and then comment back with the incident ID #, we can have our team review it.
^Courtney
Forum: Fixing WordPress
In reply to: Change Domain but keep Host?Yes you will need to change the URLs and also add the new domain name to your hosting plan. For more details on how to do this please see: http://x.co/Xi7i ^Colby Go Daddy Social Media Team
Forum: Fixing WordPress
In reply to: Changing Tab Title@Texlwood,
I am unable to duplicate the issue you are running into. If i am missing it somewhere on the page can you reply back with a screen shot or more information? Would love to help you get this issue resolved, if it isn’t already! Thanks! ^Colby Go Daddy Social Media Team
Forum: Fixing WordPress
In reply to: Godaddy Down Time?rchitectur,
Our Hosting Team can definitely look into this for you. If you’ve already submitted a support request, please be sure to reply to it with any information and details they’ve requested. This will assist them to dig deeper and locate the issue and provide suggestions on how to correct it.
If we’ve been unable to duplicate the issue, additional information will definitely be needed so that complete research can be done for you.
If you need to create a new support ticket, you can do so at http://x.co/heretohelp Please include as much detail as possible and reply to this forum thread with your ticket number so we can make sure it is reviewed asap for you..
Thanks!
^Cj
Go Daddy Social MediaForum: Everything else WordPress
In reply to: Transferring Domain NameCouple different things to go over depending on what you are trying to do. If you are looking to move from WordPress.com to a self hosted blog using us then this guide will cover how to move your files to our servers: http://x.co/XA69 After that is done all you need to do is point your domains DNS to our hosting servers and you are all set. From what it sounds like though is that you have a domain registered with us and hosted with us already. In that case all you need to do is install WordPress to your hosting account associated with that domain. To do this see: http://x.co/XA6K Also our 24/7 Support staff is here to assist you with this process and answer any questions you may have http://x.co/heretohelp
^Colby
Forum: Fixing WordPress
In reply to: images not showing upSorry to hear you’re having some troubles with previewing your site. Please note that while using Preivew DNS some features such as Flash® and JavaScript do not work. I would recommend previewing using a host file and see if the same issue of your images not loading still occurs. To set up a host file please see: http://x.co/XA4I If after you try this are still having issues please re enable Preview DNS and contact Support so they make take a further look at your account with you: http://x.co/heretohelp
^ColbyForum: Fixing WordPress
In reply to: Multiple blogs on one hostI think you might be a little confused. FOr the multiple domain hosting (Deluxe and unlimited) you can do what you are trying to do. For the primary domain you will install the WordPress account to the root for it to show up when you only type the domain in. For the secondary or aliased domains during their set up you associate them with a folder, folderA for example. That folder will then act as a root directory for that alias domain, so each alias domain will in essence have it’s own root directory. So for the second WordPress to show up with just the domain you would install it to that domains associated root folder, folderA. Hope that soles your issue, Support is available 24/7 to go over this with you and assist with the installs. They can be reached here: http://x.co/gdsupport ^Colby
Forum: Installing WordPress
In reply to: Cannot connect to database with install@keyconcepts Are you still having issues? If you feel comfortable please post the domain that you are having issues with so we may take a look into this matter with you. Also you can use our easy click install for WordPress and install it to a sub folder instead of the root. ^Colby
Forum: Fixing WordPress
In reply to: GoDaddy Hosting super slow – Is it me or them?keithbrown.com,
First and foremost, if you’re having performance issues with a site, we want to investigate. Of course, we need to know what the site is, so I ask that you submit a support request here – http://x.co/WqWz – then post a followup in this thread with the Incident ID # you get by email so we can find it. Alternatively, if you’re on Twitter, you could follow @godaddy and send us a direct message with either the Incident ID # or the name of the site that’s having trouble.
As for your concerns about the results of your reverse lookup, there is an important point to make. That is, reverse lookup services are often inaccurate because they’re usually based on a collection of historical information for an environment in constant flux and because they don’t take into account the number of servers accommodating the IP in question.
Check out this lookup service, for example – http://www.yougetsignal.com/tools/web-sites-on-web-server/
The IP you provided currently yields a result of only 260 domains. In all frankness, it is likely higher than that. I can confidently state, however, that it would NOT be 8K+ or anything approaching that number.If you (or any other readers of this thread) aren’t already aware, GoDaddy.com began implementing grid technology for its shared hosting services quite some time ago. As a result, most new accounts are on server clusters which can accommodate more sites than a standalone server. We’ve also significantly reduced per-server density. These are only two of the many steps Go Daddy has taken to improve hosting performance. Collectively, the improvements we’ve made represent a very conscious effort to make sure we’re better positioned to support the growing needs of today’s consumers who are increasingly making use of powerful tools, like WordPress, to build their presence on the web. The result of these enhancements is what we call “4GH Web Hosting”. If you’re curious to learn more, I urge you to visit this page – http://x.co/WqZf – and click the “4GH Vs The Rest” tab
I sincerely hope you take me up on the offer to have your account reviewed by our Hosting Support team so we can demonstrate GoDaddy.com’s dedication to customer service and satisfaction.
Thanks for your attention,
Alon
GoDaddy.com Social MediaForum: Fixing WordPress
In reply to: GoDaddy Hosting super slow – Is it me or them?i_am_buck,
I agree that plugins like “WP Super Cache” are good options (regardless of the host involved), but I also wanted to make sure that you, and other readers, are aware of the great hosting improvements GoDaddy.com has made over the last several years. The most visible change is the recent rollout of our “4GH” hosting which implements grid technology along with many other network and security enhancements we’ve prepared behind the scenes and which is much better suited to handle the increasing needs of today’s content creation apps (like WordPress). You can learn more about 4GH here: http://x.co/WfUL
We feel this technology is such an important step that we’ve made it our new standard for shared hosting. If you have clients using older services, we would recommend making the switch. Most users can upgrade with just a few quick clicks and without any additional cost. Here’s a step-by-step guide for upgrading: http://x.co/WfUm
Of course, we want every customer to have an excellent experience whether they’re using a new 4GH plan or not. We literally have support staff working every minute of every day to ensure proper uptime and performance. Should you ever come across a problem, don’t hesitate to contact us by phone or by submitting a written support request at http://x.co/WfVF – if there’s a problem, we want to fix it.
Forum: Fixing WordPress
In reply to: WordPress on Go Daddy@power Kitten
It sounds like you picked up one of our WordPress Hosting plans. These are shared hosting plans with WordPress already installed. This means that once your account is setup, you can get started by accessing your WordPress admin at yourdomain.com/wp-admin and get to building your blog. If you’d like to chat or have other questions about getting started, our support team is here 24/7 to help: http://x.co/UDro
^Trevor
Forum: Installing WordPress
In reply to: iweb website hosted on godaddyChubrocker,
I saw your post. If you were to use WordPress, you would be able to install the application within your Hosting Control Center. You can name the subdirectory something like “blog” and have a navigation button on your current website linking to this subdirectory. The appearance would be different from your site since you would be using the WordPress themes available. You can also use iWeb to create your blog if you want to maintain the same look.
Hope this helps you make a decision!
^Courtney