Eric Daams
Forum Replies Created
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This issue is resolved as of 1.6.6.
Hi @jwurster & @jpentheroudakis,
First of all, my sincere apologies for this issue. I understand that Charitable has done a poor job of communicating the progress of the upgrade here, and it sounds like it may have been stuck in a loop in your case.
As I mentioned to @jpentheroudakis over email, you can close the browser tab or navigate away from the upgrade page if it looks like it is stuck in a loop. A new notice will appear asking you to complete an upgrade that was started earlier.
However, if there is an issue with the upgrade that is causing it to get stuck in a loop, I would love to make sure we fix that issue. If you could reach out to me via https://www.wpcharitable.com/support/ I would appreciate being able to get a better understanding of why this is not working as expected for you.
Cheers,
EricHi @k2learner,
I’m afraid there isn’t really a great way to have a different minimum donation amount for different campaigns.
The nearest thing I can suggest is to adapt the old way of setting a minimum donation amount:
In there, you can check which campaign is receiving the donation and then set
$minimumaccordingly.Cheers,
EricHi @fahmineo,
Charitable does not have a built-in way to have pagination for campaigns.
Cheers,
EricHi @fahmineo,
Sorry about that. Charitable should still be operating just fine, but here’s a bit of code you can use to get rid of this notice.
Drop this into your theme’s functions.php file (or any other plugin you have access over) to get rid of the notice:
delete_option( 'charitable_doing_upgrade' );
After reloading the admin, the notice should be gone and you can remove that line of code.
Cheers,
EricHi Min,
Sorry for not getting back to you earlier. Can you let me know which version of WordPress you are using?
Are you getting this error on the site frontend, in the admin, or both?
Cheers,
EricHi @ccostner,
The snippet above won’t work for that. I don’t have something out of the box for that, but this example comes closest:
You would need to replace the highlighted section with a check for whether the campaign is finished; if it is,
returnbefore displaying the template. Something like this might work:if ( ! $campaign->can_receive_donations() ) { return; }That will remove the stats from any campaign that cannot currently receive donations. That includes finished campaigns but also campaigns that are not published, like draft or pending campaigns.
Cheers,
EricHi Ismail,
I just sent you an email, but wanted to confirm that we have fixed up this issue; adding & removing from cart should all work as expected now.
Cheers,
EricHi Manish,
Charitable isn’t really ideal for that purpose. I can’t really think of a plugin to recommend off the top of my head. Sorry I can’t be more help 🙁
Cheers,
EricHi @k2learner,
You can add additional emails as a comma separated list. i.e.:
admin@example.com, mike@example.com, k2learner@example.com
Cheers,
EricHi Sarah,
Sorry for not responding sooner. From the log, it looks like the donation was successful; particularly considering there is a Stripe charge attached.
Are you having consistent problems with donors seeing that their donation is declined?
There may be more general problems with your site emails. To test this, try the following:
- Go to your site’s login address. This will usually be your website domain followed by wp-login.php
- Next, click on “Lost your password?”
- Type in your email address or username and click on “Get New Password”.
- Check your email. If you have not received an email, there is a more general problem with your website emails.
Cheers,
Eric- This reply was modified 7 years, 10 months ago by Eric Daams.
Hi @corrinarusso,
Sorry for the delay in getting back to you. We have demo data available for Reach, but it should work for most non-Reach situations too:
http://demo.wpcharitable.com/reach/wp-content/uploads/sites/4/2016/09/Reach-Demo-Content.zip
Cheers,
EricHi @k2learner,
The donation receipt cannot easily be sent to additional recipients. However, you could use the Admin: Donation Notification email and have that sent to multiple recipients. It can be activated and customized under Charitable > Settings > Emails.
Cheers,
EricHi @techybiz,
Donations are automatically marked as paid when the funds are received via a gateway like PayPal, which then updates the progress towards the goal; this all happens automatically.
Cheers,
Eric