Eric Daams
Forum Replies Created
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Hi @wiredsurge,
My apologies for this. We will get an update out soon with a fix for this, but in the meantime you could download a fixed version from our GitHub:
https://github.com/Charitable/Charitable/archive/master.zip
Do you know which version of PHP you are using?
Cheers,
EricHi @k2learner,
The Donation Amount field is a bit different. It uses a custom template that cannot be tweaked in the same way.
That said, you can override the template. The template to override is charitable/templates/donation-form/donation-amount-list.php
Create a copy of this file in your theme at yourtheme/charitable/donation-form/donation-amount-list.php. You can then edit the copy in your theme to make the changes you want.
Also note that you can set the minimum donation amount with this code snippet:
https://github.com/Charitable/library/blob/master/donation-form/set-minimum-donation-amount.php
Cheers,
Eric- This reply was modified 8 years ago by Eric Daams.
Hey @xthadi,
Sorry for missing your question here. I’m afraid we don’t provide any integration with Action Network. We do have a donation export tool in Charitable which allows you to get a CSV file with your donations, which may be enough to import into Action Network.
Cheers,
EricHi Frank,
Pakistani Rupee is not supported out of the box, but you can add a new one using a bit of code. See https://github.com/Charitable/library/blob/master/general/add-currency.php for an example.
Cheers,
EricHi Indrajit,
I’m afraid we don’t provide support for that version. I have asked PayUMoney to remove it as it’s not supported and out of date, but they have not.
You can get the most recent version from our website: https://www.wpcharitable.com/extensions/charitable-payu-money/
It comes with one year of support & updates.
Cheers,
EricI’m afraid there isn’t an easy way to handle this. You can however allow people to make $0 donations through the custom donation amount field using the following code snippet:
https://github.com/Charitable/library/blob/master/donation-form/allow-zero-dollar-donations.php
Cheers,
EricHi Carolina,
Thank you so much for this great feedback; it’s all very useful!
A couple things you mentioned are already in the works, or should work. I’ll just make a note below for the ones that should already work.
For campaign creators, you can activate the Campaign Creator: Donation Notification email to let them know whenever they receive a donation. On the campaign page itself, you could use the Donors widget or shortcode to show all donors to their campaign. We added the Donors shortcode in Charitable 1.5.
Thanks for the point about the providing campaign creators with an easier way to edit their campaign. Did you use the [charitable_my_campaigns] shortcode at all? That’s currently the main entry point to going back to edit campaigns.
Keep an eye on version 1.6; we’ll have a campaign export coming in that which allows you to download a CSV file with all your campaigns and goals. We will probably add an Ambassadors report too, in the next version of Ambassadors.
Thanks again for the great feedback!
Cheers,
EricThanks for the review @lesles08! Look forward to seeing the ways you customize Charitable to your needs 🙂
Cheers,
EricHi @seanadl,
No, that’s not Charitable. There isn’t a built in way to add a call-to-action bar like that. If you have a developer on your team they should be able to add something like that though.
Cheers,
EricHi @k2learner,
Sorry for missing your post. Customizing the donation form in the ways you described can be done with code (there is no UI for changing these things). We have a library of code snippets available at https://github.com/Charitable/library including a section devoted to customizing the donation form.
Cheers,
EricThanks for confirming @djenk. I suspect that there may be a plugin clash causing the button to be hidden. If possible, would you be able to get in touch via https://www.wpcharitable.com/support/ so that we can follow up with you privately and resolve this issue?
Cheers,
EricHi @toneee,
There can be a few reasons for issues with PayPal donations not getting marked as Paid. Please follow through the steps at https://www.wpcharitable.com/documentation/paypal-ipn-troubleshooting/ to see if any of those resolve the issue. If not, you can reach our support team via https://www.wpcharitable.com/support/
Cheers,
EricI think you reached out to our support team about this, but for anyone else looking for this ability, here is a bit of code you can use to add donors to interest groups:
Cheers,
Eric