Eric Daams
Forum Replies Created
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Thanks @ashliec — I got your email and will follow up with you that way.
Hi @geetha14,
From your other post I think you found the answer, but just putting this here for others. You can use our [charitable_donation_form] shortcode to display a single campaign’s donation form. See https://www.wpcharitable.com/documentation/add-your-donation-form-to-a-page/ for more information.
Cheers,
EricHi @geetha14,
I’m afraid not; the donation form shortcode only supports showing a single campaign’s donation form.
Cheers,
EricHi @ashliec,
The error message received (“There was an error with processing your form submission. Please reload the page and try again.”) is shown when an error happens in the donation processing relating to validating a couple security checks; essentially it means that those security checks failed, thus preventing donations.
In the past, we have seen this error crop up on sites where there is caching interfering. Do you know if you have any caching installed on your site? If so, if you deactivate that, do the donations go through?
Also, who is your website hosted with? Your web host may have some caching set up at the server level that could be affecting this.
If possible, could you reach out to us via https://www.wpcharitable.com/support/ so that we can investigate further and hopefully get to the bottom of this issue?
Cheers,
EricHey @ekien,
I’m afraid not — Charitable doesn’t support that kind of setup at the moment, at least not with PayPal. You’d need a system that supports PayPal Adaptive Payments.
We do have a split payment system integrated with Stripe’s Connect feature, but that still works a little differently to what you described. It’s designed for cases where someone creates a distinct fundraising campaign on a platform website (i.e. your site) and others can donate to their campaign on your site, with the funds automatically going to the campaign creator.
Cheers,
EricHi @rmniemela,
I would strongly recommend using the new approach to registering a new field:
https://github.com/Charitable/library/blob/master/donation-form/collect-national-id-number.php
With this new approach, it will also add the field to the admin donation form, so you can edit it there. It will also show in the meta in the donation details in the admin.
You’re correct re. #2 — the way to get those details is with the Donation export feature. The donor details are stored in the donation meta in the wp_postmeta table.
Cheers,
EricHi @rohit999,
We don’t really have a built-in way to achieve that, so I’m not sure Charitable is an ideal candidate for that kind of setup.
Cheers,
EricHi @njc2,
Thank you for your review. I understand how frustrating these bot attacks are, and we are currently working on an integration with Google’s latest update to reCAPTCHA. If you haven’t been in touch with us via support yet, please do get in touch and I can arrange for you to get our integration as soon as possible.
Cheers,
EricHi @sweetpeeps,
There isn’t really any way to customize it via a page builder or the plugin, beyond a basic ability to change the highlight colour. For more extensive customizations, you can use CSS to change it.
Cheers,
EricHi @hackrepair,
That code doesn’t work with Reach, unfortunately. But there’s another way.
It is possible to change that with the child theme: http://demo.wpcharitable.com/reach/documentation/how-to-use-the-child-theme/
This is the file you need to override: reach/charitable/campaign/stats.php
Copy and paste its contents into your child theme at reach-child-theme/charitable/campaign/stats.php
You can then make the modifications you need to the version in your child theme.
Cheers,
EricHi @agsrescue,
This is likely to be a plugin clash, as you said. What other plugins do you have installed?
The
$session_idproperty was a private property on older versions of theWP_Sessionsclass, so the problem may be that another plugin is introducing the same class with an older version.Cheers,
EricHi @sarvaaditrust,
These are not things that can be changed in Charitable itself; you would need a developer to help you implement these changes. The changes shouldn’t break Charitable itself if implemented properly.
Cheers,
EricHi @sarvaaditrust,
Could you please get in touch privately via https://www.wpcharitable.com/support/ with the report you received from Detectify?
Cheers,
EricHi Indrajit,
Sorry for the long delay in getting back to you. New fields can be added with code. See https://www.wpcharitable.com/documentation/custom-donation-field/ for a guide.
Cheers,
EricHi @yamenshahin,
Do you have Test Mode enabled in Charitable? This is set under Charitable > Settings > Payment Gateways. It should be turned on to use the sandbox.
Cheers,
Eric