Dan (a11n)
Forum Replies Created
-
Hi there
There appears to be an issue with your Jetpack connection, which may be due to your Cloudflare settings.
Can you make sure you have Cloudflare configured correctly for use with Jetpack, as explained in these two guides?
https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/
https://support.cloudflare.com/hc/en-us/articles/218377098-WordPress-JetPack-and-Cloudflare
Once you’ve done that, you can check your Jetpack connection here:
http://jetpack.me/support/debug/Hi Roger
That’s very strange. I’ve tested again with WP 6.0.3, Jetpack 11.4 and Yoast 19.8, and made sure Brute Force Protection and Contact Form were enabled in Jetpack, and I’m still able to select images from the media library without any issues.
Have you tried deactivating Yoast features, to see if there’s a particular feature of the Yoast plugin that’s conflicting here?
If you’re unable to find the cause, I’d suggest just leaving those two modules deactivated if you don’t need them.
Jetpack access is controlled by the
manage_optionscapability. Users without that capability won’t have access to Jetpack settings.The following may help if you want to hide the Jetpack menu from non-admins:
https://www.trickspanda.com/hide-jetpack-non-admin-users/Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Deleting i1.wp.com imageHi there
The image is already deleted from our cache, and I can’t see it at that URL. If you’re still seeing it, can you try using a different browser to confirm that it won’t load at that URL?
As a first step, can you make sure Cloudflare is configured correctly to work with Jetpack, as outlined in these guides?
– https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/
– https://support.cloudflare.com/hc/en-us/articles/218377098-WordPress-JetPack-and-CloudflareIf you’ve done that and the issue remains, I’d suggest contacting Cloudflare support to see if they can provide any insight.
Hi there
I checked your site, and I don’t see any images loaded from Jetpack’s CDN. There also doesn’t appear to be a working Jetpack connection.
Would you please try reconnecting Jetpack as a first step here? This handy guide explains that process in more detail:
https://jetpack.com/support/reconnecting-reinstalling-jetpack/
Please let us know if you still have trouble with your connection and images after that.
Hi @levsky
I’m afraid I’m not able to see the issue you mentioned on either your live or test site. Could you please provide us with a screenshot so that we can see what you are describing?
If you don’t already have a screenshot service installed, here are a few free options:
* https://snipboard.io
* http://skitch.com/
* http://getcloudapp.com/
* http://awesomescreenshot.com/Thanks
Hi there
I’m sorry to hear you got a lower score after activating Jetpack Boost.
Did you enable all of the modules at once? What were your scores before and after?
I’d suggest you try enabling them one by one to see if there’s a specific module that’s causing the problem.
You can also enter your site URL at https://web.dev/measure/ to get more information about what is causing the speed issues. It looks like it’s mainly to do with your images, so optimizing those using something like WPSmush may help improve your site’s speed.
Please let us know what you find by enabling one feature at a time, and let us know if you need more help.
Hi there
I have disabled those notifications from our end, and completely removed the Jetpack connection, so you should no longer receive those.
Hope that helps!
Hi there
Categories are tracked in WordPress.com sites, but currently not in Jetpack-connected sites I’m afraid.
We have an open enhancement request for this here: https://github.com/Automattic/jetpack/issues/12968
I’ve added your request there, and you can follow that issue for updates, but we don’t have any immediate plans to add this for Jetpack sites.
Forum: Plugins
In reply to: [Jetpack Boost - Website Speed, Performance and Critical CSS] Jetpack cssHi there
I’m sorry to hear that Jetpack Boost didn’t help. We’d be happy to help troubleshoot that for you if you can give us some more details about your site and what happened exactly.
Otherwise, if you want to turn it off, you can either go to Jetpack > Boost, and switch off the ‘Automatically Optimize CSS Loading’ option, or you can deactivate the plugin entirely from Plugins > Installed Plugins.
Hi @alovalwp
It seems like it could be a conflict with your theme, but since it’s a paid theme, we don’t have an easy way to confirm that.
In order to investigate further, we would need you to create a staging site that we can use to reproduce the issue and investigate further. If you’d like to proceed with that, could you contact us via this contact form and mention this thread?
Thanks!
Forum: Plugins
In reply to: [Jetpack Protect] Incorrect plugin matchingHi Mikko
It’s difficult for us to confirm this without access to the premium plugins. Am I right in thinking you are the developer of these plugins? If so, would you be able to provide our developers with access to the plugins so they can verify the issue?
Could you contact us via this contact form and mention this thread?
Thanks!
Forum: Plugins
In reply to: [Jetpack Protect] GDPR: All this data is shared with wordpress.com?Hi there
Sorry for the confusion here. Jetpack Protect does not sync all of the same data as Jetpack, only what is needed to perform its services – that is plugin, theme, and WordPress version information. We are working on confirming those details and getting the documentation updated accordingly.
Forum: Plugins
In reply to: [Jetpack Social] doesnt always post to facebook when post is published,Hi Darren
There isn’t a way to do that right now, but I have opened an enhancement request for this, which you can follow for any updates:
https://github.com/Automattic/jetpack/issues/25978