Deblyn Prado
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] Erro fs_install_sync_the-events-calendarHi there @subaqua!
How’re you?Can you provide more details about this issue?
What you’r trying to do when this happens?Do you have any screenshot or video recording showing that?
Please, provide as many details you have. This will help us to provide a better assistance.
Have a great day!
Forum: Plugins
In reply to: [The Events Calendar] Surface featured image within contentHi @kiaseven!
By default your featured image should be appearing in your Single Event Page.
Can you please switch to any “Twenty” theme provided by WordPress and see if this works for you?
Another good thing to check is our Testing for Conflicts tutorial => https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/
Please give a try
Have a great day!
Forum: Plugins
In reply to: [The Events Calendar] Customizing TemplatesHey @zacfor!
How’re you?Can you confirm that you’re using the newest views instead legacy?
You can check that under “Events > Settings > Display > Use updated calendar designs”
If you’re using legacy views you’d be using files outside v2 folder
Forum: Plugins
In reply to: [The Events Calendar] Remove category from url slugHi @baztanet!
Is completely possible remove /category/ from URL but this is out of our Support scope.
But you can find some plugin in WordPress repository capable to do it 🙂
Forum: Plugins
In reply to: [The Events Calendar] list view outside of wordpressHi there @catmark05
How’re you?Our plugin has a REST API that you can use to load Events in other pages that doesn’t use WordPress
Please take a look => https://theeventscalendar.com/knowledgebase/k/introduction-to-the-events-calendar-rest-api/
Forum: Plugins
In reply to: [The Events Calendar] Update on using subdirectoriesHi there @docdunning!
Thanks for your feedback!We’ll check it with our Development team and find ways to improve Events Calendar with WordPress installed in a subdirectory.
I’m so sorry for all the issue that this caused for you
Forum: Plugins
In reply to: [The Events Calendar] How to edit main events pageHi there @thomasoboyle!
How’re you doing?Your main Events page is a “virtual” page so you don’t have a place inside WordPress Editor to change that.
But we do offer a way to do it via code.
You need first to figure out which View are you using. Knowing that you can follow that tutorial to Edit a view => https://theeventscalendar.com/knowledgebase/k/customizing-template-files-2/Forum: Plugins
In reply to: [The Events Calendar] Calendar corrupt after upgradeHi there @hbp !
I’m so sorry that you’re facing issues with plugin update.When you says that you choose “standard template” are you referring to the setting under “Events > Settings > Display > Use updated views”?
If you have a staging environment this would be a good place to investigate the issue.
In this meantime you can revert your plugin to any previous version, use this link to choose your desired version => https://wordpress.org/plugins/the-events-calendar/advanced/As a last request, can you please copy and paste your System Information? This will provide some useful information about your website
Thank you!
Forum: Plugins
In reply to: [The Events Calendar] Website fails after 5.0.2 updateHi there @daverob!
I’m so sorry to hear that you’re facing issues updating our plugin.
Would you mind to share with me your database (without users) and your System Information?Here is a tutorial to find your System Information => https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/
You can send this data to deblyn@tri.be
Thank you
Forum: Plugins
In reply to: [The Events Calendar] new event data not savedHi @15israellai!
How’re you?I’m so sorry for this issue.
Would you mind to run our Testing for Conflicts tutorial and let me know the results?
https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/It’s possible that some external source can be causing this.
Cheers,
Forum: Plugins
In reply to: [The Events Calendar] The Events Calendar disappeared after upgradeHi there @elisabethkorswing!
How’re you doing?I’m so sorry for this issue. I have two suggestions for you here
1) Run Testing for Conflicts tutorial
https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/
This will help you to identify if any external source are causing the error.2) Completely remove your Events Calendar plugin and run Manual Update tutorial.
https://theeventscalendar.com/knowledgebase/k/manual-updates/Please try both and let me know the results
Cheers,
Forum: Plugins
In reply to: [The Events Calendar] Possible issue with Category Colors?Hi there @lisathirdsideco and @afragen 🙂
Thank you so much for all this feedback!
A test that I’d suggest is to keep Events Calendar on latest version and temporary deactivate Category Colors PluginWhile using latest version of Events Calendar, can you let me know if your using old or new views @lisathirdsideco ?
Wish an amazing day for you two!
Forum: Plugins
In reply to: [The Events Calendar] Customise header sectionHi there @victoriathefold
The files that you need to edit will change according to which View you’re using.The Themes Guide can clarify this things for you https://theeventscalendar.com/knowledgebase/knowledgebase-category/customizing/
@chromaco16 Thank you for provide all this information.
Can you please run our Testing for Conflicts tutorial and let me know the results?
Also, if you can send your System Information to deblyn@tri.be this would be helpful too.
Forum: Plugins
In reply to: [The Events Calendar] Can’t add featured image in articlesHey @doubleyoudesign would you be able to share with me a screenshot o video recording of your Edit post screen with the error happening?