Deblyn Prado
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] Block Editor not workinghey @rkwp
I just received your System Information, thank you for share this.Checking you plugin list I can see that you use The Events Calendar Shortcode plugin that I believe can be causing your issue.
I’ve just setup a environment using the same plugins and versions as you and I can use block editor with events.
Can you check if you has block editor enabled under “Events > Settings > General > Activate Block Editor for Events”?
Thank you !
Forum: Plugins
In reply to: [The Events Calendar] White Space Above Calendar/EventsHi there @ryanewalker
I”m sorry you’re facing issues with our plugins.Checking your website looks like you’re using Elementor to build your pages, am I alright?
Also, I can see that this blank area is reserved to your Page-Banner.
In this case the best option is to check your theme to properly setup or deactivate this.Please try to solve this in your theme and let me know.
Have a great day!Forum: Plugins
In reply to: [The Events Calendar] Inline-Flex on Mobile?Hi there @jessifoell!
I was able to visit your page and write a small CSS snippet that should be enough to help you.
Please give a try and let me know
.tribe-events-list-widget .tribe-list-widget { display: inline-block; padding-left: 0; width: 100%; }Forum: Plugins
In reply to: [The Events Calendar] Block Editor not workingForum: Plugins
In reply to: [The Events Calendar] Can’t add featured image in articlesHey there @doubleyoudesign and @antheamcg!
@doubleyoudesign unfortunately we can’t login into your live website for security reasons.
If you have a staging environment I’d happy to help you. In this case you can send your emails to deblyn@tri.be 🙂We recently released a hotfix version, your Events Calendar plugin should now be running under v5.0.2
If both of you could share your System Information this will be helpful too.
Thanks for your collaboration!
hey there @chromaco16!
I’m so sorry for this issue.
Can you let me know which version of Events Calendar and WordPress are you using?Thank you in advance 🙂
Forum: Plugins
In reply to: [The Events Calendar] Block Editor not workingHi there @rkwp!
Thank you for use our plugins.This can be some conflict happening between our plugin and others.
Would you be able to share your System information here or send it to debly@tri.be ?Also Testing for Conflicts is a good way to identify issue too.
Please give a try and let me know the results
• https://support.theeventscalendar.com/303643-Testing-for-conflicts
• https://support.theeventscalendar.com/244018-Sharing-Your-System-InformationThank you!
Cheers,Forum: Plugins
In reply to: [The Events Calendar] Can’t add featured image in articlesHi there @doubleyoudesign!
Thanks for using or plugin 🙂We haven’t heard about other users getting a similar issue.
Would you be able to share your System Information here or send to deblyn@tri.beAlso, Testing for Conflicts tutorial can be helpful too.
Please let me know what you found!• System Information – https://support.theeventscalendar.com/244018-Sharing-Your-System-Information
• Testing for Conflicts – https://support.theeventscalendar.com/303643-Testing-for-conflictsÂ
Cheers,
Forum: Plugins
In reply to: [The Events Calendar] Critical Error After Plugin UpdateHi there @webtemyk !
Thanks for point this. Our developers will investigate the issue
Since we have any news we’ll share here 🙂
Forum: Plugins
In reply to: [The Events Calendar] Clicking individual events not workingJust received! Thank you @danielcambria!
I’ll let you know any news.
If you’re still unable to use v5.0 you can deactivate Events Calendar and run the update with plugin deactivated.Once your update has been downloaded you can activate plugin again.
For some users this workaround solves the issue.
Please let me know how this works for you.
Forum: Plugins
In reply to: [The Events Calendar] Clicking individual events not workingHi there @danielcambria
Can you send your System Information to deblyn@tri.be ?
We’re trying to identify which version are causing the issue
Thanks for your help!
Forum: Plugins
In reply to: [The Events Calendar] Critical Error After Plugin UpdateHey @gsandfwpadmin
Thanks for your feedback!
I’m glad to see that you figure out a solution for this 🙂
Congratulations!Would be helpful if you still can send me your System Information. We’d like to find out what’s caused this unexpected issue for you and see if we can prevent it from happening again!
Thank you so much!
Forum: Plugins
In reply to: [The Events Calendar] Clicking individual events not workingHi @alisa2089
I’m so sorry that you needed to downgrade our plugin to see this working.Can you help me to investigate what’s going on for you?
Would be great if you are able to copy and paste your System Information in your next reply.
You can get instructions how to find this using this page https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/Thank you for your collaboration.
Forum: Plugins
In reply to: [The Events Calendar] Events calendar crashes my siteHi there @millerdesignsgraphics
I’m so sorry for this.
Can you please share your System Information here with me?
This will give us a better idea about your environment and what’s causing thisYou can follow this tutorial to get data https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/
Forum: Plugins
In reply to: [The Events Calendar] Critical Error After Plugin UpdateAlso, can you please share with me your System Information as described here => https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/