Deblyn Prado
Forum Replies Created
-
Forum: Plugins
In reply to: [The Events Calendar] Critical Error After Plugin UpdateHi there @gsandfwpadmin!
I’m so sorry about this
Can you let me know which WordPress version are you using and what are your previous Events Calendar version?
Also, if you have any error message this would be helpful too.
Please let me know and we’ll find a way to help you
Forum: Plugins
In reply to: [The Events Calendar] Recurring series Event Url is not foundHi @dyv156
I’m so sorry to hear that.My other suggestion for you here would be run this test https://support.theeventscalendar.com/303643-Testing-for-conflicts
It’s possible that some external source are causing this.
Give a try and let me know the results.
Forum: Plugins
In reply to: [The Events Calendar] GDPR compliant use of Google mapsHi there @wiebkewetzel!
Right now our plugin aren’t GDPR Compliant for use Google Maps yet.
But we have our internal team discussing about it.You’d hear some news bout this topic soon
Thank you for your feedback and heads up 🙂
Forum: Plugins
In reply to: [The Events Calendar] Event page not showingHi there @shayan555
Checking you page I’m not sure which slug did you setup for your events page.
But I believe that you can access this under that address https://sundancefestival.net/?post_type=tribe_eventsTo be sure which slug you’re using to reach “WP Dashboard > Events > Settings > Events URL slug”.
You’ll be able to find your main calendar page there.Please let me know if you have any question.
Forum: Plugins
In reply to: [The Events Calendar] Recurring series Event Url is not foundHi @dyv156!
I’ve tried to access all the links that you shared but unfortunately they’re returning 404 error.
We do have this tutorial that helps to fix the most common 404 issues.
Can you please take a look and let me know if this works for you?https://support.theeventscalendar.com/719006-Fixing-HTTP-404-errors
Forum: Plugins
In reply to: [The Events Calendar] Mobile List View TweaksHi @nohumredwoods!
Hope you’re doing good 🙂So yes, both things are possible.
1) To show larger images in mobile you can try the following CSS snippet
@media( max-width: 812px ) { .tribe-events-list .tribe-events-loop .tribe-events-event-image { width: 100%; } }2) To reduce your event excerpt you can use that one in your functions.php file
https://theeventscalendar.com/support/forums/topic/reduce-the-length-of-event-excerpt-text-shown-in-event-listing-templates/#dl_post-1171294Please take a look and let me know if they worked for you.
- This reply was modified 6 years, 6 months ago by Deblyn Prado.
Forum: Plugins
In reply to: [The Events Calendar] I get a 404 page when i want to view a new eventHi @ebiashidi!
We do have a detailed tutorial that can help you to fix that.
Can you please take a look on this and let me know if issue persists?
https://support.theeventscalendar.com/719006-Fixing-HTTP-404-errorsForum: Plugins
In reply to: [The Events Calendar] Event times incorrectly displayed as UTCHi there @cbhack!
I’m so sorry for the issue that you’re facing.
If you look at your System Information you’ll be able to tell me which was your previous Events Calendar Version.
Please try to check “WP Dashboard > Events > Help > System Information” and look for previous_ecp_versions arrayFeel free to past this content here.
Once you figured out what was your previous version before update to TEC v4.9.13 you can download it at the end of this page https://wordpress.org/plugins/the-events-calendar/advanced/Please, let me know if reverting to a previous version works for you.
Have a great weekend!
Forum: Plugins
In reply to: [The Events Calendar] Dates Show Jan 1, 1970 on homepageLooks like a plugin called Theme Support Ecogreen are causing this issue.
Can you please deactivate them too?
Forum: Plugins
In reply to: [The Events Calendar] Event made for role groupBy default our plugin doesn’t have any setting that will allow that.
But with a bit of PHP knowledge you can achieve that.You can create Events Categories based in your groups.
Then you need to create the events and assign their category.Using PHP you can define that a specific group will see Events that contains the category “Developers”.
Another option it’s to setup roles into your WordPress installation and use some Role Editor Plugin to allow / deny access to some content.
Please let me know if you have any question 🙂
Forum: Plugins
In reply to: [The Events Calendar] can’t add new eventHi there @korsakow!
Actually there’s no limit to the number of events you can register. Since your host has storage to keep increasing your database you’d be able to register as many events you need.
Can you please follow the steps in this tutorial and see if it helps you?
https://support.theeventscalendar.com/303643-Testing-for-conflictsForum: Plugins
In reply to: [The Events Calendar] Disable iCal download?Hi there @dkdgarrett!
We do have a Free Extension capable to remove the Export Buttons, please give a try and let me know
https://theeventscalendar.com/extensions/remove-export-links/
Cheers,
Forum: Plugins
In reply to: [The Events Calendar] Dates Show Jan 1, 1970 on homepageHi there @harlandit and @jeve00!
I’m sorry for this.
Can both of you try our Testing for Conflicts Tutorial and let me know here the results?https://support.theeventscalendar.com/303643-Testing-for-conflicts
Forum: Plugins
In reply to: [The Events Calendar] Category colour codeHey there @paulmah!
Right now Pro version doesn’t have the feature to individually change colours based on category.
The most similar thing that we have it’s a extension that allows you to manage colors from your WordPress Customiser but isn’t based in categories.
https://theeventscalendar.com/extensions/calendar-customizer/But you can achieve this easily writing a piece of CSS.
We have some customers that did similar changes on their calendars and it really looks amazing!Please let me know if you have more questions 🙂
Forum: Plugins
In reply to: [The Events Calendar] Doesn’t seem to work on mobile.Hi there @lawriem1!
I’m happy to hear that you find out what was happening.Just to be clear, Optimisation plugins can generate unexpected behaviour in our plugins.
We already deliver our files optimised and try to do this again sometimes generates an error.Thank you for coming back here and tell us 🙂