• Resolved Lisa Cerezo

    (@lisathirdsideco)


    Hi,

    We noticed a recurring issue with the latest update of The Events Calendar, which is that links no longer take you to the event pages themselves. It had been resolved at the beginning of the month, but after doing this most recent update, that link is broken again.

    As we have a number of clients who use The Events Calendar, we did notice something interesting. The only sites that broke with this latest update were the ones that were also using The Events Calendar Category Colors plugin. The sites not using Category Colors were fine. Is it possible that there is a connection that might help resolve this for good?

    Plugin is here:
    https://github.com/afragen/the-events-calendar-category-colors

Viewing 15 replies - 1 through 15 (of 17 total)
  • Hey Lisa.

    If you could share a URL to one of the affected sites and let me know which links you are referring to, I might be able to dig in a bit more.

    Thanks,
    Andy

    Thread Starter Lisa Cerezo

    (@lisathirdsideco)

    Hi Andy,

    We’ve actually rolled back to a prior version of The Events Calendar so that the links function again. I just know that others are experiencing the broken links issue again, and I wanted to share an observation my team made in hopes that it might help.

    Lisa

    Lisa,

    Is the issue from The Events Calendar plugin or The Events Calendar Category Colors plugin?

    While I do appreciate the error report there simply isn’t enough information presented to look into it.

    I need to know which links you are referring to and it would help to see and example of the problem.

    Andy

    BTW, I’m the developer of the Category Colors plugin.

    • This reply was modified 5 years, 10 months ago by Andy Fragen.
    Thread Starter Lisa Cerezo

    (@lisathirdsideco)

    Ah, gotcha. Well, as I said, I rolled the Events Calendar plugin back to a previous version, so I’m not sure what you’ll see or not see. You will not see events that don’t link from the calendar to the actual event pages, which is the crux of the problem.

    A site of ours that uses both The Events Calendar and the Category Colors plugin would be https://danvillepubliclibrary.org/events/.

    A site that only uses The Events Calendar would be https://champaignparks.com/events/.

    As the Category Colors plugin doesn’t really make links and reverting the Events Calendar plugin solves the issue, we can probably assume the issue is in TEC.

    Plugin Support Deblyn Prado

    (@deblynprado)

    Hi there @lisathirdsideco and @afragen 🙂

    Thank you so much for all this feedback!
    A test that I’d suggest is to keep Events Calendar on latest version and temporary deactivate Category Colors Plugin

    While using latest version of Events Calendar, can you let me know if your using old or new views @lisathirdsideco ?

    Wish an amazing day for you two!

    Thread Starter Lisa Cerezo

    (@lisathirdsideco)

    Hi Deblyn,

    We are continuing to use the old views, as the new views do not integrate the category colors our client likes.

    Thanks,
    Lisa

    Lisa,

    I have specifically updated Category Colors to work with the new views where I was able. If something specific isn’t working I would appreciate knowing.

    Andy

    Thread Starter Lisa Cerezo

    (@lisathirdsideco)

    It looks like when I updated the non-Pro version of The Events Calendar, it wiped out the category color values entirely, which is probably why they didn’t display. I’m working on re-adding them now.

    AFAIK, I’m using the current version of Category Colors (6.4.7).

    Thread Starter Lisa Cerezo

    (@lisathirdsideco)

    After I made sure everything was updated (TEC, TEC Pro, and Category Colors), and updated the displays, the colors returned. But when I clicked on the individual event links in the calendar (either list or grid), I still don’t get the actual post for the specific event. It just displays the calendar again. This is a major function of my client’s website, so I had to roll back to a previous backup.

    Lisa, my test site is at https://tribe.thefragens.net, can you replicate the issue here?

    • This reply was modified 5 years, 10 months ago by Andy Fragen.
    Thread Starter Lisa Cerezo

    (@lisathirdsideco)

    No. This is what I would have expected. But what happened on my site after everything was updated was that clicking on an event link basically just re-drew the calendar grid, with no event-specific information beneath.

    View post on imgur.com

    If it’s relevant, the site is built on the Genesis framework. Also, everything was fine when we updated TEC to 5.0.0.1 (as in, it resolved the linking issue). But the linking issue reappeared with 5.0.0.2.

    Which event link are you referring to?

    Event link in month calendar grid?

    Category link in legend?

    Thread Starter Lisa Cerezo

    (@lisathirdsideco)

    I had selected the VITA Tax Preparation event scheduled for Feb. 15. I had clicked the event link in the month calendar grid.

    Lisa, I really need to see a site that displays your issue to go further.

Viewing 15 replies - 1 through 15 (of 17 total)

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