deathlynotes
Forum Replies Created
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Hey @dzire2dzine
Could you please share your old site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Hey @talha112233
I see that your site is behind Cloudflare (a CDN and DDoS protection service), which may be contributing to this issue.
Could you please try pausing Cloudflare as described [here], please?
The steps [here] will help to ensure that your site is optimized to work well with Cloudflare.
After you’ve made the changes, try again to see if the issue persists.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Instagram Widget Image SizeHey @loyukfai
I checked that you already requested updates on the GitHub thread and the status was changed to Enhancement yesterday.
I recommend you to keep looking directly at the GH issue for updates.
Let me know if you have any questions.
My best regards,
Michelle
Hi @vovaclean
I checked your site and it is not connected to the Jetpack at the moment.
Could you please disconnect and then reconnect Jetpack? You can follow these instructions to do that:
1. Go to the **Jetpack** menu in your WP-Admin dashboard
2. Scroll down to find the _Connections_ area.
3. Click _Manage site connection_.
4. Click **Disconnect** and follow the prompts to complete the disconnection process.
5. Click the **Set Up Jetpack** button to connect your site to WordPress.com again.This handy guide explains the full process in more detail:
Let me know if you have any questions.
My best regards,
Michelle
Hey @kyranicoleang
Could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Hi @talha112233
Could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Instagram Widget Image SizeHi @loyukfai
Could you share the URL where we can reproduce the error, please?
Let me know if you have any questions.
My best regards,
Michelle
Hey @taylordo
LinkedIn connection works with your Personal Profile, not with the Company profile.
We don’t currently support Company Pages on LinkedIn, but we’re looking into supporting them in the future.
Let me know if you have any questions.
My best regards,
Michelle
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] DisableHello @kleb123
Could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Videopress blockHi @benik67
Could you share a screenshot with the block editor > Video block from your end, please?
I checked on my test environment and I was able to set the settings according to your request.
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this email. It works with Chrome and Firefox.
Let me know if you have any questions.
My best regards,
Michelle
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Cannot re connect to JetpackCould you deactivate temporarily the bot check layer in front of your site and try to reconnect the site to the Jetpack, please?
Note that Jetpack requires that the connection returns code 200, and your site is returning code 400, probably because of the bot check layer.
Let me know if you have any questions.
My best regards,
Michelle
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Transport ErrorHi @andrerbell
Could you please disconnect and then reconnect Jetpack? You can follow these instructions to do that:
1. Go to the **Jetpack** menu in your WP-Admin dashboard
2. Scroll down to find the _Connections_ area.
3. Click _Manage site connection_.
4. Click **Disconnect** and follow the prompts to complete the disconnection process.
5. Click the **Set Up Jetpack** button to connect your site to WordPress.com again.This handy guide explains the full process in more detail:
Let me know if you have any questions.
My best regards,
Michelle
Hi @esabthok
Could you share the original image and the new image, so we can do a comparison and check the cache, please?
I recommend https://snipboard.io/ for easily sharing these images – please follow the instructions on the page, then paste the URL in this email. It works with Chrome and Firefox.
Let me know if you have any questions.
My best regards,
Michelle
Hello @coolfortheblind
I understood your question now, thanks for the clarification.
Unfortunately, we don’t have a solution for your request to convert old content to markdown automatically.
About question 3:
You need to add the Markdown block on the page or post, and then write your code.
You can check about it at https://jetpack.com/support/markdown/
About question 4:
The Block editor requires the internal code in order to organize the layout inside the pages/posts.
The best option to save the content is to select the Copy option for each Markdown block and paste it wherever you want. Or, you can copy the whole page and remove the WordPress block entries.
Let me know if you have any questions.
My best regards,
Michelle
Hello @atstoreindia
I tested your site via CDN and directly and the images are working.
Some issues that you encounter with your WordPress.com blog or account can be solved by changing your browser settings, refreshing the page, or clearing the browser cache and cookies.
Here is our support doc that explains how to fix these issues: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
Let me know if you have any questions.
My best regards,
Michelle