Cara
Forum Replies Created
-
Forum: Themes and Templates
In reply to: [Storefront] Problem with blurry catalog imagesHey, @boppar!
I know about this document you recommended. The reason I posted here was because I found no solution in that guide.
Thanks for clarifying!
What about your plugins? Do you have any caching/optimization plugins? Any image editing plugins maybe? The reason I ask is that I’ve seen similar issues before and, in one of them, the cause was an image flipper plugin. That was a little unexpected!
Hi, @tturner13!
At the moment, using the Products by Category WooCommerce block, you’re only really able to add up to 36 products. If you’re interested, it’s been a topic of discussion before and the developers explained why it works that way here:
https://github.com/woocommerce/woocommerce-gutenberg-products-block/issues/854There’s also a code customization suggested there.
As an alternative, instead of using blocks, how about using the default Category pages?
Forum: Plugins
In reply to: [WooCommerce] Duplicated customer IPHi, @pierregofu!
Thanks for updating us on how you were able to solve your IP address issue! It does make sense that the issue would be server-related as 127.0.0.1 is a default localhost IP address.
Now, for your other questions:
why exactly is Woocommerce collecting ip adresses ? ( avoiding fraud ? )
Exactly right! The IP addresses are collected mainly to prevent payment gateway fraud by matching an IP address with the customer’s billing country. It’s also sometimes used for region-specific pricing.
and is it compatible with GDPR ?
The answer here varies per site. This is because every site, even if they’re all using WooCommerce, will use different plugins, settings, and so on.
We’re unable to give legal advice on how to make sure a site is compliant with GDPR, so the best course of action would be to speak with your lawyer about what information you do/do not need to collect, and then set your site up accordingly.
If you’re interested, we have more information on GDPR and WooCommerce here:
https://woocommerce.com/posts/gdpr-compliance-woocommerce/Forum: Themes and Templates
In reply to: [Storefront] Adjust color of “articles in cart” wordsHi again, @sanderover! 😄
We should be able to adjust that with CSS.
Can you please head to WP Admin > Appearance > Additional CSS and add the following code there?
.site-header-cart .cart-contents .count { opacity: 1; }Let me know if that works!
Forum: Themes and Templates
In reply to: [Storefront] Adjust color of “articles in cart” wordsHey, @sanderover!
It’s okay! I’ll go ahead and close this thread, and we can continue on the other one.
Forum: Plugins
In reply to: [WooCommerce] Image Size ALL DIFFERENTHi, @futureyoung!
No need to apologize at all! Let’s see if we can fix your images another way. I was just answering another poster, and I found another option that might work for you.
You previously mentioned the following:
And I also tried to setup 200px in Customize>WooCommerce>Category Image
This will be similar. Please head to WP Admin > Appearance > Customize, then click on WooCommerce > Product Images. Do you have a 1:1 option there for Thumbnail cropping? If yes, can you please try that?
Forum: Themes and Templates
In reply to: [Storefront] Problem with blurry catalog imagesHi, @boppar!
I just checked the link you provided, and I do see what you mean with the blurry images and how they’re only 324×216.
We happen to have documentation on fixing blurry images here: Fixing Blurry Product Images. Can you please see if the solutions there help?
In addition to that, can you also check if you have any plugins on your site that have to do with site speed/optimization or ones that might affect images?
Forum: Reviews
In reply to: [Meta for WooCommerce] The app help me so much.Hi, @bakpaorabbit!
Thank you too for taking the time to leave a review. We’re happy to hear it’s helped you with your business. 😄
Forum: Plugins
In reply to: [WooCommerce] variation inventoryThanks for sharing your System Status Report, @sanyamchugh!
Yes the parent product is having inventory
From this, it looks like inventory is being taken out of the parent product, instead of the individual variations. On the other hand, you’d want inventory to be managed on a variation level. Is that right?
If yes, can you please see if “Manage Stock?” is checked on your product? You’ll want that setting enabled.
If you’re interested, we have more information on inventory management for variable products here: Inventory Management.
Forum: Plugins
In reply to: [WooCommerce] How to create “Buy Now” and “Add to cart” button on shop page.Here’s another plugin for you to consider:
https://woocommerce.com/products/cashier/As @mtg169 mentioned, WooCommerce.com has a 30-day refund policy, so feel free to make the most of that time to check the plugin out or compare it with others.
Forum: Plugins
In reply to: [WooCommerce] Refunding a product through WooCommerce at new Selling Price.In addition to what @mtg169 has said, I would also recommend checking on the legality of refunding customers at a price other than what they paid. Depending on your jurisdiction, it could have legal repercussions. This is, in no way, legal advice, but it would be best that you consult with a lawyer. They should be able to help you iron out your refund policy too!
Hi, @cliff2609!
Do you perhaps have any custom CSS or other scripts on your site? Those could be causing the issue.
Also, can you let me know which versions of both WooCommerce and Storefront you’re using? You can find that information under WooCommerce > Status > System Status.
Forum: Plugins
In reply to: [WooCommerce] “Refunded orders” in the Reports tab – gross or netHey, @alexrv! Thank you for that information!
For reference, 3.9.2 is a rather outdated version of WooCommerce. The newest version is already 5.3.
I know this is not the subject of the thread, but I would still highly suggest that you update your site to the latest version. This will also ensure that your website is running as securely as possible, as there will have been security vulnerabilities corrected with the updates. If you’re interested, we have more information on best practices for updates here:
https://docs.woocommerce.com/document/how-to-update-woocommerce/I don’t currently have a test site on 3.9.2, unfortunately, so I can’t confirm whether the refunded orders on the old WooCommerce Reports are gross or net. I’ll keep this thread open though in case someone else is able to answer your question!
Forum: Plugins
In reply to: [WooCommerce] Customer Tax Exemption by Specific StatesThanks for taking the time to let us know you’re going the custom development route, @blueplanetb2b!
On that note, I’ll go ahead and mark this thread as resolved. However, if you do have any further questions, feel free to start a new thread.
Good luck with the plugin! 😄
Forum: Plugins
In reply to: [WooCommerce] Orders doesnt show in ALL tabThe server change can definitely result in the issue you’re experiencing and, normally, resetting permalinks should be sufficient.
However, your site is running a very outdated version of WooCommerce at 3.3.3. To note, the latest version is already 5.7.2.
As with any software, it’s important to keep WordPress and any plugins up to date to ensure that your website functions as expected. Often, issues can be resolved simply by updating.
Before updating, I would highly suggest going over our best practices for updates here, especially since this is going to be a big jump in software versions:
https://docs.woocommerce.com/document/how-to-update-woocommerce/