Hi @adrianroberts007,
Could you please go to this page on your website https://site.com/wp-admin/admin.php?page=connection-test-admin-page and follow this screenshot to disconnect the Google account and also the Merchant center one? You need to click the buttons one after the other, starting from the one I marked “1” through to the one marked “2”.
Replace site.com with your site domain name.
Link to image: https://d.pr/i/0L9Kzx
Next, please try the setup process again.
Let us know how that goes.
Hey @ajoness1,
Thanks for sharing the system status report.
From your active payment plugins, I could not find the WooCommerce Payments plugin.
This forum channel is specifically dedicated to WooCommerce Payments topics. For general payments related to WooCommerce, I recommend creating a new topic from here: https://wordpress.org/support/plugin/woocommerce/
Thanks!
Hey @garconis,
The free WooCommerce Google Analytics Integration fully supports tracking with GA4 and you can enable GA4 tracking from within the plugin settings like this example below.
However, it’s worth noting that UA and GA4 cannot be tracked by the plugin at the same time. Therefore, you’d need to choose whether you wanted to use the UA tracking method or the GA4 tracking method on your site.
We have complete instructions for using the tool here:
– About the plugin configuration: https://woocommerce.com/document/google-analytics-integration/
– And here on how to manage GA4: Set up and manage conversion
In case you still need help, can you please double-check that and confirm your current version of the plugin along with any logs found from: WooCommerce > Status > Logs for the plugin?
Thanks!
Hi @hellsbrigade,
As a first step, please check the following:
If the steps above did not work, could you please share your current System Status Report? You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.
Thanks!
Hi @newgiuseppe,
For example if an item is sold for 100.00 euros, in the woocommerce orders the amount shown is 10000 (without any decimal). How can that be fixed?
Did you double-check under: Woocommerce > Settings > Currency options just to be 100% sure the decimal is set to 2?
Link to image: https://d.pr/i/sskdkd
In case it is set correctly from Woo, we could proceed with a conflict test. Typically, issues like this are caused by a conflict from a third-party theme or plugin.
Please follow this guide to check for conflict: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Keep us posted!
Hi @gomle,
I’m sorry to know you had this experience so far with the Google Listings & Ads plugin.
The intentions are good behind the extension. We will be happy to assist you further with the setup if you decide to give it another try.
I know it can be frustrating to spend a long time on setting up a plugin just to end up deleting it.
Though you left a review on your experience instead of a support request, I wanted to reach out and see if we could get it fixed.
If you’ve decided that you don’t want to work through this any further, I totally understand. If that’s the case, please just ignore this reply. Otherwise, could you please create a support request here and attach a link to this review?
Once we have a support request with more information, we are happy to help get everything resolved for you.
Thank you!
Hi @fredchen1984,
A 503 Service Unavailable Error is an HTTP response status code indicating that a server is temporarily unable to handle the request.
Based on the logs you shared above, it looks like this is caused by a conflict with your theme or with another plugin. The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce core and WooCommerce Payments
- Repeat the action that is causing the problem
If you’re not seeing the same behavior after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.
Reactivate the theme first and check again. Then, go on and reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.
Best!
Hi @ajoness1,
It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.
Write back soon!
Hi @ericgf,
Please try the solutions recommended on the link below and let us know in a comment on this current thread how did that go.
Link to visit: https://wordpress.org/support/topic/error-at-step-3-configure-your-product-listings/#post-15551736
Thanks!
Hi @adrianroberts007,
If the reply above did not help you, then, per the forum guidelines, please start your own topic. We’ll be more than happy to help there 🙂
See you!
Hi @jeniris929,
With express checkout, it skips the checkout form to capture the details for WooCommerce. So no email gets captured. This is because these Express Payment methods check the card before the customer can add it to their own profiles
You would need to use some other methods for this feature. To allow checkouts with the GooglePay or ApplePay Express payment buttons, you’ll need to either allow guest checkout or tick the box for passwords to be set up for the new account. You don’t need to select both, but one of these should be ticked.
Link to image: https://d.pr/i/UBfObc
I hope this helps!
Hi @peterod1969 ,
I did not see our WooCommerce Payments plugin from your active plugins. Are you sure you have it active?
More about it here: https://woocommerce.com/document/payments/
Let us know if you still have more questions.
@miguelfr1208, in your case, I see you have the plugin active. If you are unable to get to work, please start a new thread, so we can help you further there.
Thanks!
Hi @amauryt,
Are you using any custom plugins for adding images to these variable products? Did you review the plugin documentation about syncing variable products?
I believe they will all show the variation image if one is set instead of the main product image.
Let us know!
Hi @ericksosa,
I’m not very clear how you installed the Facebook for WooCommerce plugin, but for the following error: “Pixel ID is Missing” here’s what you can try to fix it:
Navigate to your Facebook
Ads section and registered the two-factor authentication and a payment method (if not yet done).
Let us know if that fixed it.
A similar case where it was solved by the above is here: https://wordpress.org/support/topic/facebook-woocommerce-not-connecting/
Hi @andreasitu,
You can follow this guide to remove the plugin:
– https://woocommerce.com/document/facebook-for-woocommerce-uninstall-plugin-and-remove-woocommerce-facebook-app/
Once that is done, you should be able to connect to a new Facebook account.
I hope this helps!
