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Forum Replies Created
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Forum: Plugins
In reply to: [Meta for WooCommerce] Add items with Pixel problemHi @rrjtaylor,
Sorry to read you are having problems with connecting the pixel.
As a next step, please follow the guide here to reconnect your site:
This time select the correct assets to use.
Let us know how that goes.
Best!
Forum: Plugins
In reply to: [Google for WooCommerce] Genric images issueHi @virendra78,
Thanks for the feedback.
For the generic images, please have a look at the following Google article and see if that helps: https://support.google.com/merchants/answer/6098288?hl=en
Keep us posted.
Best!
Hey @psyfylabz,
We appreciate your feedback.
I’m sorry to read you did not have a good experience using the Facebook for WooCommerce extension.
Could you please share more details about the problem you are facing so that we can work on it together?
Forum: Plugins
In reply to: [Meta for WooCommerce] Deprecated API versionHey @frisoni,
Thanks for the cooperation, I appreciate.
We’ve seen quite a few reports about this issue since yesterday. The developers are currently looking into it and maybe coming with a solution soon.
I will keep you posted with updates on this thread.
Thanks again for your patience while we work on this.
Best!
Hi @moussaab,
By default, when an order is placed in Authorize mode, it will be put
On-holduntil the store admin manually changes that toProcessingorCompleted.If you want to change this default behavior to automatically move the order to
Processing, you can use custom codes or a plugin to control that.Here’s a sample code you could tweak (or use the plugin recommended):
– https://docs.woocommerce.com/document/automatically-complete-orders/
I hope this helps!
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Consent ModeHi @gavindelaney25,
is this possible through this plugin you are suggesting,
The Plugin is a third party plugin not developed and supported by us.
It looks like that plugin’s support page can be found here:
You could also work with a developer to customize your site.
Forum: Plugins
In reply to: [Meta for WooCommerce] Lost Connection updating Variable productHi @caterinacaleffi,
I’m sorry to read you are having this experience with your store.
WordPress Error: Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.
This error seems to be a WordPress error message, not specially WooCommerce. I found a third party article about it here:
You will want to give the suggestions in the article above a try and see if that helps.
If you still need help, I recommend running a conflict test or post in the WordPress forums here:
I hope this helps!
Forum: Plugins
In reply to: [Meta for WooCommerce] Deprecated API versionThanks for sharing the system status report @frisoni.
I will try replicating this behavior on a test site and get back to you with findings soon.
Hey @alemao2k6, @simonwesterlund and @optiflow,
I’m sorry to read you are experiencing the same.
Since you’re not the person who originally started this topic then, per the forum guidelines, please start your own topic? We’ll be more than happy to help there 🙂
Please share a link to this topic for reference once you do, and make sure you include your system status report too.
See you!
Forum: Plugins
In reply to: [Meta for WooCommerce] Facebook for woocommerce slows down the siteHi @thegooddealshop,
Please follow @lioneldaniel instructions above to open a ticket and include a link to this thread.
Looking forward to reading from you there.
Forum: Plugins
In reply to: [Meta for WooCommerce] Plugin not sending pixel data correctlyHey @sanchitgoyal,
I’m working on this for you and will be back with more updates soon.
Forum: Plugins
In reply to: [Meta for WooCommerce] Facebook For Woocommerce plugin Conversion APIHi @kwmarket,
To better understand what’s happening, I’d like to take a look at your site’s system status report.
From my experience, Conversion API problems are sometimes related to caching plugins.
It will be great if you could share your current System Status Report. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in a comment.Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] apple pay store locationHi @snipermilan,
Egypt doesn’t seem to be a supported country for Apple Pay.
You can see the list of supported countries here:
– https://support.apple.com/en-us/HT207957
I hope this helps!
Forum: Plugins
In reply to: [Meta for WooCommerce] Delay in dataHi @fhelipy,
I understand that you are using Facebook for WooCommerce from 2-3 weeaks ago it is not receiving purchase data correctly, and based on this I would assume that it was working prior to the 2-3 weeks, correct?
It will be great if you could share your current System Status Report too. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in a comment.Thanks!
Forum: Plugins
In reply to: [Meta for WooCommerce] Facebook for Woocommerce Sales price issueHi @asaad202,
Please have a look at this topic and try out the steps recommended from the topic.
Let us how that goes.
Forum: Plugins
In reply to: [Meta for WooCommerce] issue on siteHi @emanuel17,
It seems the Facebook for WooCommerce extension is failing to get the product IDs of the products in your store, which is why you’re seeing that message in debug logs.
I’d recommend taking the following action:
– Ensure that WooCommerce, WordPress and Facebook for WooCommerce extensions are up to date
– If the issue persists, please conduct a conflict test per the steps outlined here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4
Let us know how that goes and if you need any further help from us.