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Forum Replies Created
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Hi @thewebsmiths,
Thanks for sharing the system status report. I see you have the latest version of the WooCommerce Google Analytics extension, and you don’t have other plugins sending data to Google, which could conflict.
As a first step, If you are still not seeing data, please make sure eCommerce is enabled within Google Analytics as shown in this support documentation:
https://docs.woocommerce.com/document/google-analytics-integration/
Next, make sure it is enabled within the plugin’s settings too. Then, wait for propagation, which will take about 24 hours. When testing, make sure that the payment method used redirects the customer back to the proper thank you/order received page.
See “Purchase Transactions:” in the documentation above.
I’d recommend using a non-admin account for the test to see what customers see when purchasing from the site and check if data is shown thereafter.
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] checkout page not workingHi @rafahell,
I’m sorry to read you are still facing this problem. Since you confirmed this is working perfectly fine with other themes, and the active theme is your custom theme, I recommend working with a vetted developer to help review your theme code.
The guidelines provided by the WooCommerce devs.
https://docs.woocommerce.com/document/woocommerce-theme-developer-handbook/ has useful details.I can also recommend the following places for more development-oriented questions:
The other option would be to hire an expert to do this for you. If you’d like to go this route, you can hire freelance developers at Codeable who can do this for you.
Finally, as an alternative, you could consider switching your theme to a working one.
I hope this helps!
Hi @smelucci,
Please follow exactly the suggestions from Felipe and wpnomad in the following topic, then share your findings here: https://wordpress.org/support/topic/order-pending-acknowlegement/
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Custom Logged-in Price not transferring to CheckoutHey @richer_image,
The other option would be to work with developers to do this automatically as part of the site customization. If you’d like to go this route, you can hire freelance developers at Codeable who can do this for you.
Forum: Plugins
In reply to: [WooCommerce] Coupons Not ApplyingHey @chumidor,
To better understand what’s happening, I’d like to take a look at your site’s logs.
To find the generated logs:
1. Go to
WooCommerce > Status > Logs
2. Copy/paste the relevant part of the log (any logs with a fatal or critical error) into your response, so we can take a look.`It will be great if you could share your current System Status Report too. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in a comment.Hey @mwestrik,
Thanks for the added details.
I suspect a conflict coming from the WPML plugin. It’s good to know that sites without WPML plugin are not affected by this. Deactivating the plugin possibly conflicting and update WooCommerce will be something you can consider in the future.
Thanks for sharing your experience @birgitspeulman. I’m glad it worked finally!
I’m going to mark this as resolved. If you have any further questions, you can start a new thread.
You can still comment on this same thread about the same topic too.
Thanks!
Hi there @diegoxavier1986,
I’m sorry to read this. It’s indeed odd that your site keeps generating coupons randomly.
To narrow down the problem, let’s start by looking at your system status report.
It will be great if you could share your current System Status Report. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in a comment.Are the coupons being automatically applied to orders placed on your site too?
Forum: Plugins
In reply to: [WooCommerce] Link from product in shop directly to external pageHey @imaging77,
It looks like this third party plugin does exactly what you are looking for (see link below):
– https://wordpress.org/plugins/woocommerce-improved-external-products/
Support for the plugin is found here: https://wordpress.org/support/plugin/woocommerce-improved-external-products/
I hope this helps!
Forum: Reviews
In reply to: [Meta for WooCommerce] Waste of timeHi @ncanvas,
I’m sorry to read you are having problems with your Facebook listings.
I’m not 100% sure why they rejected your products, but from experience, I’d recommend looking at the naming and the Description of the products and test again. If Facebook rejects them, then you know you are using some restricted terms which Facebook Algorithms did not like.
With some terms in the item descriptions or names, Facebook may reject them for Commerce Policy Violation with something similar to the screenshot below:
Direct link: https://d.pr/i/mbdy5f
This is at Facebook level and not a problem the Facebook for WooCommerce extension can help with.
I hope that helps.
Forum: Plugins
In reply to: [Meta for WooCommerce] Deprecated API versionThe developers worked on this and a new release will be available early this week.
Please keep an eye out for a release from today.
Best!
Forum: Plugins
In reply to: [Meta for WooCommerce] Facebook “content available” – No Database knowledgeHi there @maxfrance,
Please share a full screenshot of the error you are facing and a link to the forums topics you are looking at for a solution.
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
You can simply drag the image and drop it to generate a link to share.Thanks!
Forum: Plugins
In reply to: [Meta for WooCommerce] Facebook For Woocommerce plugin Conversion APIHi @kwmarket,
Thanks for sharing the System Status Report.
As a first step, I noticed your WooCommerce is **version 5.6.0** and your Database version is **Version: 5.5.2**. I recommend updating the database to be the same version as the WooCommerce version.
The button to update the database is located under: WooCommerce > Status > Tools. See screenshot below:
The big image: https://d.pr/i/hqAdQw
If the behavior persists, please install the plugin recommended above by @mlimasolucoes pixelyoursite, type in all of your Facebook pixel/API information, and see if that helps.
Keep us posted here.
Forum: Plugins
In reply to: [Meta for WooCommerce] Facebook Event Deduplication IssuesForum: Plugins
In reply to: [Meta for WooCommerce] PRODUCTS NOT SYNCINGHi @schero86,
Thanks for letting us know how you fixed it.
I’m happy to hear you managed to fix it!
We are looking into it.
I am going to mark this topic as resolved, but you can still comment here. If you have any further questions, you can start a new thread.
Best!
Forum: Plugins
In reply to: [Meta for WooCommerce] Facebook for Woocommerce sync not workingHi @buubalt,
Thanks for letting us know how you fixed it.
I’m happy to hear you managed to fix it!
I am going to mark this topic as resolved. If you have any further questions, you can start a new thread.
Best!