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Forum Replies Created
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Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Gtag added twiceHi @dav74,
Can you please share a full screenshot of what you see?
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
You can simply drag the image and drop it to generate a link to share.Write back soon!
Hi @alexxandra23,
With the following error:
Link to image: https://d.pr/i/d6XSiDFacebook is in the best position to assist. We don’t have access to Facebook resources to bypass that restriction.
As a next step, I recommend you reach out to the Facebook Business support at Facebook, via the Contact support link for further support on this.
You may clarify, that we recommended reaching out to them on this.
Please keep us posted on any possible fix.
Best.
Hi there @pjlam,
Is this an isolated case, or are you able to replicate the behavior by placing a test order?
Please contact us at WooCommerce.com > My Account > Support . You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Forum: Reviews
In reply to: [Meta for WooCommerce] Buggy pluginHi there @daveverzijl,
Thanks for the feedback. I’m sorry to read you are having problems with the Facebook for WooCommerce extension.
Usually, catalog behaviors like these are due to some conflicts with other active plugins or sync issues.
For all design suggestions, it would be great to have you add your ideas to the Ideas Board, which is where developers go to look for future plugin features and improvements.I know that you are not submitting a support ticket here but a review instead. However, If you’ve decided that you don’t want to work through this any further, I totally understand. If that’s the case, please just ignore this reply. Otherwise, could you let me know what we can help you with by submitting a support ticket here?
Or, simply link us to the unresolved topic.
Once we have a bit more information, we are happy to help.
Best!
Forum: Plugins
In reply to: [Meta for WooCommerce] Cloudflare 524 Feed Upload ErrorHi @ceyhunyildiz,
This need/requirement could be due to your site system environment or the updates added to the extensions, but we won’t know exactly if that is the issue until you test it and confirm it worked by increasing the PHP Time Limit.
Let us know how that goes.
Best!
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Using the plugin with own Tag Manager CodeHi @peesen87,
Is it possible to just use this featuer without including a duplicate tracking code?
You can give it a try, we did not test this specific case out.
I’ve referenced the documentation for the Google Analytics Integration plugin below for you which details how to configure the plugin once installed and activated. The documentation also contains information on how to enable Enhanced eCommerce functionality on your Google Analytics account.
https://docs.woocommerce.com/document/google-analytics-integration/
I hope this helps!
Best!
Hi Jerry,
I see that the DOB is not editable. Is this an oversight by Stripe, or is the account somehow still linked to me (the developer) when I want to hand it over to my client.
That’s right, editing the DOB is not possible from the dashboard, please contact Stripe for help to edit the DOB. We don’t have access to that data.
Thanks!
Forum: Plugins
In reply to: [WooCommerce Admin] Woocommerce adminHi Dan,
If you no longer have access to your site, visit your site via your FTP manager (this is something your hosting company can help you with).
Hi @onewaybydemi,
Sorry to read that you are having trouble with the variable sync.
This kind of issue is usually caused by broken / partial sync because the process was interrupted or failed due to limited PHP resources.
What I’d recommend as follows:
- Increase your PHP time limit to at least 1200 (yours currently set to 120)
- Clear your cache and also disable any caching plugin like SG Optimizer temporarily
- Clear WooCommerce transient data to avoid any data cache messing up with synchronization here WP Admin > WooCommerce > Status > Tools > WooCommerce transients Click – Clear Transients (Button on right)
- Then we need to force re-sync your products to FB catalog by going to
Marketing > Facebook > Product sync, selectProduct sync, and click saves. Please wait until all products are re-synced.
Let me know how it goes.
Hi @codecoruan,
Please have a look at this thread for s possible fix:
– https://wordpress.org/support/topic/nonce_user_logged_out-function-is-deprecated/
We have been tracking this issue on GitHub here:
– https://github.com/woocommerce/facebook-for-woocommerce/issues/1966
Thanks!
Forum: Plugins
In reply to: [Meta for WooCommerce] Re-install the Facebook WooCommerce plugin?Hi @katben,
I would expect Facebook to help with disconnecting your Instagram account to your merchant account. Let’s see what they say.
Forum: Plugins
In reply to: [Google for WooCommerce] Programaticaly run products syncHi @mnsoftsolutions,
It sounds like you got this :).
I have some currency plugin which updates currency rate 2 times per day and as I see your plugin updates all products once per day.
I would recommend to first deactivate that plugin and confirm if your theory is correct and go from there.
Keep us posted!
Thanks for sharing the SSR @passportforhappiness!
So, $0 fee for shipping is displaying when it shouldn’t, is that correct?
Can you please provide me a step-by-step guide to replicate, please include:
– the product name, direct link to the product to add to cart
– the product quantity to add to cart
– a valid shipping address
– rates that you get if you get some
– rates that you expects
– A screenshot of your shipping zonesDo you have a built-in shipping method such as Cash on delivery enable?
Thanks for sharing @jkohlbach,
I hope this helps!
Forum: Plugins
In reply to: [Meta for WooCommerce] FB product sets do not include all Woo productsHi @popos93,
Thanks for the detailed topic. While an alternative could be to add manually add products, I will double-check locally to see if we can replicate it.
I will get back to you!