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Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Google Pay text/icon not showingHi @soylaostia,
There is no special reason for the CSS code. We try to use the best coding standard. I’m not sure exactly where you located that snippet but feel free to customize it to suit your need.
If you have any further questions, you can start a new thread.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] GA4 integrationThat’s great @dav74!
Glad that worked finally.
If you have any further questions, you can start a new thread.Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Apple Pay missing.Hi @filipwawer,
Can you confirm you followed the steps here (https://woocommerce.com/document/stripe/#apple-pay) correctly?
It will also be great if you could share your current System Status Report. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in a comment.Thanks!
Hi @aweos,
That will depend on the product you are listing.
There are some specific requirements you need to meet for products to be approved by Google. Can you make sure your products meet these requirements? You can see more information about this here: https://docs.woocommerce.com/document/google-listings-and-ads/#product-feed-information
Forum: Plugins
In reply to: [Google for WooCommerce] Version 1.7.0 update crashes my siteHi @fjkuypers,
Thanks for sharing the logs with us on what you are seeing (though they are pretty hard to navigate on the page 🙂 ) . I think the best path forward at this time is to try a Conflict Test to see if one of the other active plugins or the site’s theme is causing interference. I recommend reviewing our documentation on how to conduct this test. Then return and let us know the results of that, please. More information about this test and how it can be conducted is found here:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/
https://docs.woocommerce.com/document/troubleshooting-using-health-check/
I hope this helps! If you have any further questions, please feel free to reply here, we’ll get back to you.
Hi @jeromebart,
Thanks for the system status report. Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page, so we can dig into this more.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Can you please confirm if this behavior is only happening when you use this specific plugin?
Did you try without this plugin or with another plugin for social login?
As for the developers questions, they may want to work with a vetted developer to test the integration further. Our support does not include requests related to development.
Thanks!
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Change Payment label on checkoutThanks for the update @mwbarican,
I’m glad to know that helped fix it.
I’m going to mark this as resolved. If you have any further questions, you can start a new thread.
Best!
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Price data not sent to Google Analytics.Hi @skredlemon,
Can please you confirm if you see the revenues under the main Conversions > Ecommerce section, but there is no revenue data under Conversions > Goals area, right?
Thanks.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] How to update ecommerce data for refunds?Hi there,
To add order refund and cancellation tracking, you will need the pro version of the extension.
The free version does not include refund tracking bout of the box.
Best!
Forum: Plugins
In reply to: [NSFW] [Meta for WooCommerce] how to move up messenger icon on mobile?Hi there,
That will require some custom codes. Have a look at the snippets shared in the following thread:
– https://wordpress.org/support/topic/move-the-messenger-popup-on-mobile/
I can also recommend the following places for more development-oriented questions:
I hope this helps!
Forum: Plugins
In reply to: [Meta for WooCommerce] Not show Products in InstagramHi @hipoglucido,
In order to dig into this further, we may need more details from your site’s system environment.
Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Gtag added twiceHey @dav74,
Could you tell me if there is any way to add the AW-XXXXXXXX tag to your plugin, so we can track conversions in Google Ads?
That is not something possible out of the box with the plugin. You may want to add custom codes or look into another plugin to achieve that.
Best!
Forum: Plugins
In reply to: [Meta for WooCommerce] No puedo conectar el pluginHi there @alexandersanabria,
I used an online translator to translate your request.
I understand you are getting the following warning message:
“Administrator permission is required. You do not have permission to edit these settings. Please contact the ‘
DaleRosas’ administrator for access.”It looks like the Facebook connection is blocked due to permission.
Here are a few steps you can take to fix this:
- Ensure that you are both the admin and owner of the Facebook assets
- Confirm you have 2FA enabled for the Facebook account you are using
- Go to https://<your-site>/wp-admin/options.php and search for
wc_facebook_external_business_id - Update field to include only supported characters and save (best practice: store-name-dfsdc3lck9k6q ← 13-digit random string
- Go back to WooCommerce > Facebook and click “Get Started” again
Let us know how that goes!
Forum: Plugins
In reply to: [Meta for WooCommerce] Facebook Pixel Browser & Server Events Does Not MatchCan you please share a full screenshot of the discrepancies you are seeing with us?
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
You can simply drag the image and drop it to generate a link to share.Thanks.