B C. a11n
Forum Replies Created
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Hey @kubadrex,
The problem here is that the bank is using a Frictionless authentication technique to approve or reject transactions, Braintree recommended a solution with customization which is out of scope for support.
I can also recommend the following places for more development-oriented questions:
I hope this helps!
Are we talking about the billing name field? Can you both share a link to your site to test this out from the live site?
@jsone21, It will be great if you could share your current System Status Report. You can get it by navigating to the
WooCommerce / Statussection of your site. Once there, click on theGet system reportbutton and then copy it by clicking on theCopy for supportbutton. Then paste it here in a comment.Please include a screenshot of what you are seeing.
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
You can simply drag the image and drop it to generate a link to share.Thanks!
Forum: Plugins
In reply to: [Meta for WooCommerce] products are not syncedHi @mycargobike,
Do you mean the product did not display on your Facebook shop, or it did not sync to the Facebook catalog at all with the name “Muli Muskel”?
Additionally, please provide the screenshot requested above by Con.
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
You can simply drag the image and drop it to generate a link to share.Thanks!
Hi @steve-perry-creative & @shamotj,
Can you double-check your webhook configuration again?
More about it here: https://woocommerce.com/document/stripe/#webhooks
Can you also confirm if you can replicate this by placing a test order?
Keep us posted – thanks!
Hi @penseelibre,
Can you double-check your webhook configuration again?
More about it here: https://woocommerce.com/document/stripe/#webhooks
Keep us posted!
Hi there!
Thanks for the updates, I’m glad you managed to fix it!
Thanks again for sharing what worked for you. If you have any further questions, you can start a new thread.
Best!
Hi @ceyhunyildiz,
Thanks for sharing the system status report. We’d like to compare the previous products to the new ones from your admin dashboard.
Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Thanks for the update. If you have any further questions, you can start a new thread.
Best!
Hi @waldis84,
Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
We will check the store’s error logs from your admin dashboard and see if there are any Facebook logs that show what might be occurring?
Please include full screenshots of what you see from Facebook catalog.
Also, include a link to this forum thread, so that we can keep track of what’s already been done.Forum: Plugins
In reply to: [Meta for WooCommerce] 2 Sites Pixel problemHi @vizzor,
Please try a hard reset for both site and see if that helps.
How to here: https://woocommerce.com/document/facebook-for-woocommerce-uninstall-plugin-and-remove-woocommerce-facebook-app/
Next:
- Ensure that you are both the admin and owner of the Facebook assets
- Confirm you have 2FA enabled for the Facebook account you are using
- Go to https://<your-site>/wp-admin/options.php and search for
wc_facebook_external_business_id - Update field to include only supported characters and save (best practice: store-name-dfsdc3lck9k6q ← 13-digit random string
- Go back to WooCommerce > Facebook and click “Get Started” again
Let us know how that goes!
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Manually Retry Payment ProcessHi @ethan5150,
my question is, how do I now go through and process the orders that are stuck in “Pending Payment” without completely deleting them and rebuilding them?
If according to your Stripe account dashboard , your customer has not been charged for the orders as yet, and you don’t want to cancel those orders, you could send an invoice to pay the orders to the customer using the action below.
Link to image: http://cld.wthms.co/UM0HQVThe customer would receive an email to pay for the order and if payment is successful, the order status would be changed to
Processing.I hope this helps!
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Apple Pay missing.Glad to know Apple Pay is working now, and Google Pay is working on desktop.
For the mobile version of GP, Can you please update your stripe version to the latest version and see if the same happens?
It’s supposed to work on mobile too.
Forum: Plugins
In reply to: [Meta for WooCommerce] FB product sets do not include all Woo productsHi there @popos93,
Please have a look at Sol J. a11n reply on this thread:
– https://wordpress.org/support/topic/product-id-is-combined-with-product-sku/#post-14634104 – and let me know if that makes sense to your current situation with SKUs.Forum: Plugins
In reply to: [WooCommerce] Woocommerce analytics – how to improve speedHi @cutu234,
Thanks for the system status report.
@serafinnyc : Thank you very much for the input. Will check it out tomorrow.
Keep us posted after testing that snippet.
Thanks!
Hi @avivaltc,
If I get it correctly, you are getting the wrong SKU for a product from the WooCommerce store after you edit the product short description from the Facebook catalog? Did the product have SKU assigned initially?
Can you please double-check if the product ID is changed as well?
Are you getting any error messages? Is it also creating duplicate products, or no?
I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
You can simply drag the image and drop it to generate a link to share.Thanks!