JetBackup
Forum Replies Created
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Forum: Plugins
In reply to: [JetBackup - Backup, Restore & Migrate] Migration Error@remstrus I am sorry you faced problems during restoration.
This error massage could happen if only you attempt to migrate your website instead of simple restoration. Migration is not just restoration. All database is being refactored to be compatible to the new environment in case of migration. The migration feature is included only in Pro versions, that’s why such exception could happen when you attempt to migrate the website using Free version.
You can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to help you with restoration.
Forum: Reviews
In reply to: [JetBackup - Backup, Restore & Migrate] No backup created@1stnight have you opened a support ticket for this?
If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.
Forum: Plugins
In reply to: [JetBackup - Backup, Restore & Migrate] License file is icorrect@mervinpearce have you opened a support ticket for this?
If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.
Forum: Plugins
In reply to: [JetBackup - Backup, Restore & Migrate] Woocommerce Error when importing@anapatterson have you opened a support ticket for this?
If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.
Forum: Plugins
In reply to: [JetBackup - Backup, Restore & Migrate] Commercial Support link to here@fxos have you opened a support ticket for this?
If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.
Forum: Plugins
In reply to: [JetBackup - Backup, Restore & Migrate] Upgrade message?@smartguyus You could disable ads from settings section.
1. Navigate to Settings section and enable “Disable ads” option
2. Press Save button to make affect the changesForum: Plugins
In reply to: [JetBackup - Backup, Restore & Migrate] Old folder permission error but not.@landed have you opened a support ticket for this?
If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.
Forum: Plugins
In reply to: [JetBackup - Backup, Restore & Migrate] Cant migrate@jurkkk have you opened a support ticket for this?
If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.
Forum: Plugins
In reply to: [JetBackup - Backup, Restore & Migrate] Email Notification not working@sc78 have you opened a support ticket for this?
If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.
@kaschwei If you are trying to download the backup file but the browser displays a large quantity of garbled text instead, then you can fix this problem by adding your custom MIME types in your hosting dashboard. Please try to add sgbp extension as application/octet-stream, this should help you with the issue.
Moreover, you can connect via FTP client (e.g. Cyberduck or FileZilla) and download your backups from “wp-content/uploads/backup-guard/”.
Forum: Plugins
In reply to: [JetBackup - Backup, Restore & Migrate] BackupGuard and gandi@mcknightmedia have you opened a support ticket for this?
If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.
Forum: Plugins
In reply to: [JetBackup - Backup, Restore & Migrate] Backup Guard for PHP 7?@darren_s have you opened a support ticket for this?
If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.
@jotamaral have you opened a support ticket for this?
If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.
Forum: Plugins
In reply to: [JetBackup - Backup, Restore & Migrate] Plugin issues on WP error log@bulletto666 have you opened a support ticket for this?
If not, you can open direct support ticket here: https://backup-guard.com/products/backup-wordpress/support-p2p and our developers will try to solve your issue.
To use SGBP extractor you firstly need to download and install the mentioned software on your PC. You can download it here: https://backup-guard.com/downloads/
After installing the SGBP extractor, you need to choose the respective archive you want to extract and also choose the destination path where you want to extract. More details can be found in the following link: https://backup-guard.com/products/backup-wordpress/doc/extract-sgbp
Hope you find this helpful!