Support » Plugin: JetBackup - WP Backup, Migrate & Restore » No Download of the backup-Files with IE Edge

  • Resolved kaschwei

    (@kaschwei)


    I can´t Download the Backup Files with the IE Edge Browser I get the next browser Screen with a lot of signs and letters and numbers.

    Maybe someone has a tip. I had this never before.

    Best Reagrds

    Heinz

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author JetBackup

    (@backupguard)

    @kaschwei If you are trying to download the backup file but the browser displays a large quantity of garbled text instead, then you can fix this problem by adding your custom MIME types in your hosting dashboard. Please try to add sgbp extension as application/octet-stream, this should help you with the issue.

    Moreover, you can connect via FTP client (e.g. Cyberduck or FileZilla) and download your backups from “wp-content/uploads/backup-guard/”.

    Thread Starter kaschwei

    (@kaschwei)

    thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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