backup-dropbox

Dear user, if you would contact (with any way) our support, you could find by our plugin localy created log files.

Dropbox backup and restore plugin output part of the logs on plugin page, on the screen, during backup or restoring process.
The full backup/restoring logs can be found here:
/wp-content/Dropbox_backup/*.log
and here: /wp-content/Dropbox_backup/tmp/*

You get upset when people accuse your plugin of errors? Then deal with them.

It is possible, if you contact our support firstly and not writing such thigs here in review.
Sure, our support staff check not only by our plugin created logs, but also system logs, if it’s possible.
And this all fully free, not like by other backup plugins.

Not always the server gives answers to plugin requests, becous each server is configured differently.

In some cases, some users like you
– don’t see the logs,
– don’t understand “how it works”, “why it works so”,
– don’t contact support,
– don’t give access to website.
But, that’s all OK,I understand, it is our work.
You are too self-confident and draws conclusions and reviews…

Hello Greg,

You can find your SQL file in the last archive part of backup, if your backup process before was completed with success.

You need to stay the support request first, if you have such questions, but I didn’t see your support request neither in WordPress support forum nor in our support ticket system or in our email requests.

If for any reason you didn’t find the database dump, it doesn’t mean, that it isn’t present in your full backup. We does FULL DROPBOX BACKUP and FULL LOCAL BACKUP, that contain all files, folders and MySQL Database.

About providing of any access data:
Dropbox backup and restore works perfectly on 99% of any shared hosting’s, servers and on many free hosting providers around the World.
We do this access request, to help the remained 1% people, who can’t independently understand the reasons of problem and fix this problem.
Providing of ftp or any other access data is not obligatory – it’s written everywhere, where you see our access request.

Dropbox backup and restore Support

OUR PLUGIN DO NOT TOUCH YOURS “max_execution_time”.

Your review has no bases.
If you have such “understanding” troubles,
please, provide your questions to support.

What is your support ticket number?

Why I can’t see your request in support forum of WordPress?

You can contact us using email support(@]wpadm.com or contact form, but you didn’t.
Definitely, you have some difficulties…

Hello fandrew,

you’ve receive this mail from antivirus “clamav” of your server or hosting provider, because you have virus-suspected files on your server.
You can read this:
http://permalink.gmane.org/gmane.comp.security.virus.clamav.user/41773
and check your files with another good antivirus.

If you have further questions, please contact us.

Dropbox backup and restore support team

Hello,

To manage more then one domain, you may use online backup administartion panel at http://www.webpage-backup.com. Online Account is Free and online Service is Paid. Once you paid, you can manage all of your domains without limitations online.
The PRO license will apply one domain only.

Support of Dropbox backup and restore

Hello snaser,

In most cases “Code: 0” means, that the server didn’t return any answer to a plugin neither bad, nor good.
Providing of FTP access data IS NOT OBLIGATORY, but if you do this, – our support staff will check your backup process and you will receive a feedback about results.

What about backup logs?
How much backup archive parts was created? Can you approximately estimate whether everything was archived or not?
You can also look in your system logs (if you can), maybe you will find some additional information there.

If you have questions or need support,
please, contact our support using e-mail address support(@]wpadm.com

Hello Dave333,

Yes, you are mistaken: this Dropbox plugin on WordPress is FREE.
You didn’t see anything about operation cost in the description of a plugin on WordPress, because plugin on WordPress is fully free and autonomous operations with it like backups and restoring are also fully free of charge.
Dropbox plugin is independent from our online service.

But why then the admin panel http://www.webpage-backup.com is necessary?
Should I register in this admin panel?
You should not register at this admin panel.
In case, if your site is completely not available at all – you can require the third party control panel for restoration of your website.
Your website must be confirmed at our system to be restored, but if your website is already not available and you need to recover it – confirmation can be dificult. In simple way with help of this plugin your website can be confirmed.
I want to notice, that your account is FULLY FREE and you don’t need to paid for it daily/monthly or something like this.
We take money for operations only, and only, if you really need it.
We warn about cost in advance.

Also with an account you can:

• – schedule your backups,
• – clone or migrate your website to another hosting/server,
• – manage all of your websites from one dashboard,
• – use not only Dropbox backups, but also FTP backups, Amazon S3 backups.

Hope this helps,
Dropbox backup and restore plugin.