backup-dropbox

Hello,

I want to ask you to open support ticket in our ticket-system:
In you WordPress dashboard, on Dropbox backup plugin page just click the button “Help” and write there your message.
Each problem will be solved ASAP.

Thank you!

Best Regards,
Backup & Restore Dropbox Support Team

Hello,

One of your installed plugins is corrupt.
I suggest you to disable one by one each of the installed plugins on your website.

Best Regards,
Backup & Restore Dropbox Support Team

Please, update the plugin up to latest version (now v1.5) and make backup again.

Backup & Restore Dropbox Support Team

Hello vietnamsales,

Our plugin works successfully for all users and customers.

It doesn’t matter how much pages your website has AND doesn’t matter how much times you have tried to restore the website:
if you constantly do something wrong – it will not work so far you don’t solve a problem.

To help any user and customer we have 24/7/365 free suppoort:
1. Ticketsystem through installed plugin page on your WordPress;
2. Email support support(@}wpadm.com ;
3. Support forum here on WordPress pages;
4. In case of some errors through backup or restoring process on your WordPress you saw pop-up message with logs and error reporting, where you just need to click “OK”, to inform our support team about your issue

I don’t see any support requests from you neither through Ticket System nor through Email or WordPress support forum.
As also you have ignored the logs on your WordPress website and error reporting through your restoring process.
You have begun to write directly from the plugin review.
Nevertheless you have tried to write so long text about that as everything badly and at the same time not to our support staff, and at once as the conclusion.
All this forces to think that you not our user, and just the competitor…

We will be glad to help and support you, if you with any way will contact us.
To help you, we will need some additional information about your problematical website, and as such data is personal, so please write us through contact form or just using email support(@}wpadm.com for our support.

Hello Jurgen,

Within FREE version of “Dropbox Backup and Restore” plugin from WordPress you are able to do a backup AND restore.

Within PRO version of “Dropbox Backup and Restore” plugin you are able to do a backup AND restore, AND ALSO you can Clone, Copy or Migrate your website to another host/hosting.
Additionally with PRO version you are able to do a schedule backup of website.

For both versions (FREE and PRO) you need to use only current plugins, because it’s bugs free and more secure.

Backup & Restore Dropbox Support Team

You need just exclude the file ‘/home/content/03/7679903/html/wp-content/plugins/hello.php_sucuribackup.1336792800’ from your backup.

Please, do not post your personal data in this open forum.

Backup & Restore Dropbox Support Team

Thank you, Jan, for understanding and support.

we support our users every hour and every minute with many ways:
– using support forum here on WordPress pages;
– using email support[@}wpadm.com;
– using our ticket system;
– using our contact form http://www.wpadm.com/contact/

Backup & Restore Dropbox support team

Hello Jan,

I will be happy to contact this user using

elsewhere

,
but this user can’t write

about their pro experience in the reviews

,
because at this moment he doesn’t have the Pro version
AND
such questions, as on top, must coming

elsewhere

, but not in review…

Simply it’s questions to support and not elsewhere in review.
This is new user with unknown email address for us.

However when someone writes about their pro experience in the reviews that is allowed and is even encouraged.

We also welcome this and much more – even encourage this.

That’s simple, if someone seeks support for your paid services then you must direct them elsewhere.

And that’s we are doing in this thread, because this is support questions and not review.