Forum Replies Created

Viewing 15 replies - 46 through 60 (of 158 total)
  • Plugin Author backup-dropbox

    (@backup-dropbox)

    1.
    You can spend the whole texts of those reviews by writing only one domain name to our support and your issue, maybe, could be solved directly.
    2.
    There are no universal programs in the World.
    Every server or every shared hosting have their own configuration. On most of server/hostings around the World our plugin works correctly.
    3.
    Communication moves people to progress and distinguishes them from animals.
    If you bought the PRO version, you’ve used the free version of plugin with success (without it you can’t buy PRO). If you are unhappy with our plugin, you can also write to our support, to help yourself and get a refund, and to help us to make this plugin much better for all users in WordPress community. One short letter is sufficient, instead of debating here.
    But you have selected another way…

    Plugin Author backup-dropbox

    (@backup-dropbox)

    Hello wooth,

    I did connect do dropbox, it works… it not ticked,what does it mean???

    If you want to make backup of your website to Dropbox, the plugin must create a token connection to your Dropbox account, to be able to copy/upload your backup to your Dropbox.

    What will be optimized – I don’t want any changes in my DB (it was ticked already)

    It doesn’t do changes with your data in your database.
    OPTIMIZE TABLE basically does three(3) things:
    1. Shrinks the data pages;
    2. Shrinks index pages;
    3. Computes Fresh Index Statistics;
    Conceptually, Dropbox backup and restore plugin operates with OPTIMIZE TABLE functionality like phpMyAdmin.

    Backups will be made on dropbox anyway, what does it mean?

    Sure, backups will be made on dropbox anyway, but
    if you want to see in your WordPress on Dropbox plugin page the list of all created on Dropbox backups – plugin need to read it from your Dropbox account.
    if you want to restore not only the latest created backup from Dropbox, you will need to read the full list of available on Dropbox backups.

    no clue? where is the local backup and why is it deleted… i thought it is on dropbox?

    You have two buttons on plugin page:
    “Create backup to Dropbox” and “Create local backup”
    local backup – will create the backup of your website and save it locally on the server/hosting of your website.
    dropbox backup – this backup will be created in two steps: local backup will be created and then created local backup will be uploaded to your Dropbox folder. To free memory the local backup copy will be deleted from your server/hosting after uploading on your Dropbox.

    I hope it helps.

    If you have further questions, please contact us.
    Our support works 24/7/365.

    Please, use our e-mail address support(@]wpadm.com
    or
    support contact form at: http://www.wpadm.com/support
    to open support ticket.

    Thank you,

    Dropbox Backup & Restore Support Team

    Plugin Author backup-dropbox

    (@backup-dropbox)

    Is it allowed to write about PRO here?

    Plugin Author backup-dropbox

    (@backup-dropbox)

    I just sended an email by your contact form

    we have no unanswered emails in our support queue.

    You review: “Does not work!” – says nothing!
    Zerro information about your issue…

    Also, I didn’t see any support requests from you in WordPress support forum: https://wordpress.org/support/plugin/dropbox-backup

    That’s why such “review” is just SPAM.

    Hopefully a back-up which is made by the Dropbox Backup & Resture plugin can be restored soon!

    So, your back up was done!?
    OK, why you give us one star?

    Plugin Author backup-dropbox

    (@backup-dropbox)

    Hello,

    You need to contact our support about PRO, if you have troubles with PRO or free plugin version.

    Our support works 24/7/365.

    Please use our e-mail address support(@]wpadm.com
    or
    support contact form at: http://www.wpadm.com/support
    to open support ticket.

    Thank you,
    Dropbox Backup & Restore Support Team

    Plugin Author backup-dropbox

    (@backup-dropbox)

    Please, DO NOT SPAM !

    All working fine. If you have some troubles – contact our support.

    Our support works 24/7/365.

    Please use our e-mail address support(@]wpadm.com
    or
    support contact form at: http://www.wpadm.com/support
    to open support ticket.

    Thank you,
    Dropbox Backup & Restore Support Team

    Plugin Author backup-dropbox

    (@backup-dropbox)

    If “Works as promised”,
    Why 4 stars?

    Thans for your answer

    Plugin Author backup-dropbox

    (@backup-dropbox)

    Doch, es macht vollständigen Backup auch in der Dropbox und es funktioniert bei allen Servern Weltweit. Wenn’s bei dir nicht funktioniert, dann muss du darüber nachdenken und evtl. an unseren kostenlosen Support wenden.

    “schreibt viele zip. Files” – somit umgeht man fast alle Probleme, die auftreten können, z.B. Speicher limitierungen, Netzübertragungslimite, Prozessorlast, verringert Serverbelastung usw.
    Unser Plugin wurde bereits mit grossem Erfolg getestet auf schlechtesten, limitierten Hostings der Welt. Für Benutzer macht es sowieso kein Problem, den die Wiederherstellung wird ebenso mit diesem Plugin erfolgen.

    “Nervende Hinweise” – in dem Hinweis selbst gibt’s Link, der schaltet Hinweis aus.

    Du hast eben ein von wennigen deutschen Plugins on WordPress abgewertet.
    Außerdem unser Plugin hier KOSTENLOS.
    Wenn du unser Antwort gelesen und verstanden hast, würdest du vielleicht die Sterne nach oben korrigieren?

    Vielen Dank,
    Dropbox backup and restore Support Team

    Forum: Fixing WordPress
    In reply to: Sprechen sie sql?
    backup-dropbox

    (@backup-dropbox)

    Hi,

    CREATE TABLE IF NOT EXISTS wp_commentmeta (

    auf gut deutsch bedeutet es: “erstelle Tabelle, falls diese noch nicht vorhanden wp_commentmeta“.
    Also, du muss checken, ob die Tabelle wp_commentmeta in deiner Datenbank bereits existiert.
    Kann dir empfehlen alle importierenden Tabellen aus deiner Datenbank manuell zu löschen und dann wieder mit Wiederherstellung versuchen.
    That’s it.

    Plugin Author backup-dropbox

    (@backup-dropbox)

    Hello,

    You’ll see “Code 0”, if backup plugin can’t get some(any) answer on requests to/from your server. In most cases server security or some security plugin break requests or/and answers.

    On WordPress pages is not allowed to speak about PRO plugins.
    Please, contact us using “contact form” in your plugin or just mail us support[@)wpadm.com

    Thank you,
    Dropbox backup and restore support team

    Plugin Author backup-dropbox

    (@backup-dropbox)

    To avoid most of the technical problems archive will be splitted in many archive parts.
    This method solve some issues like:
    interruption of backup creation by using of big files (avoid large files);
    interruption of backup transfer to dropbox or local storage (avoid large files);
    interruption of backup creation by using small memory servers (avoid large files);
    interruption of backup creation by using “default” or some other server configurations (avoid large files);
    etc.
    There are very much such problems.

    90% of servers and shared hostings don’t support “big” files, in some of the ways like “networking transfer” or “some memory usage”.

    If you understand this – please, change your rating in this review.

    If you don’t understand something, you can stay this question in our support forum.

    Thank you,
    Dropbox backup and restore support team

    Plugin Author backup-dropbox

    (@backup-dropbox)

    Hello,

    In the latest plugin version it was fixed.
    Please update your plugin.

    Dropbox backup and restore support team.

    Plugin Author backup-dropbox

    (@backup-dropbox)

    Hello,

    do you mean migration?

    Migration of website – if you backup one domain and try to restore it on another domain.

    Backup and restoring – if you backup one domain and restore it on the same domain.

    It works fully automatically in PRO plugin version.

    In FREE plugin version you will need to do some operations manually. For example: rename folders and files of your backup, replace of old domain in the name of files and folders to new domain name. After that you will see this backup on new website and you can start restoring. After restoring was done – don’t forget to change database configuration in wp-config.php of new website.
    PS: before restoring on new domain you will need to open database dump from backup archive, search and replace the old domain string and replace it to new domain string.

    Dropbox backup and restore support team

    Plugin Author backup-dropbox

    (@backup-dropbox)

    Sure, account is fully free!
    Why not?!

    Plugin is also fully free.
    Only if you website is completely not available – you will need some third party control panel to restore your website.

    Could you please change your review now?
    Thank you.

    If you don’t understand something – just stay your request to our support (for example in WordPress support forum).

    Plugin Author backup-dropbox

    (@backup-dropbox)

    Thank you Maria for your Info.

    Thank you esmi. The user was contacted using email.

Viewing 15 replies - 46 through 60 (of 158 total)