Facundo A.

Hi there,

I checked the page you mentioned, but unfortunately I couldn’t see the text field in desktop nor mobile. Could you check again if the add-on is enabled so we can test it?

We’ll remain at your disposal.

Hi there,

Please send us the link to the page with the issue so we can check it and try to replicate the issue.

Thanks for your cooperation.

Hi there,

To fix the issue, you could try to use PHP code like the following in the functions.php file of your theme:

if ( ! function_exists( 'yith_wcan_fix_filtr_button_event' ) ) {
	function yith_wcan_fix_filtr_button_event() {
		$js = "
		jQuery( function( $ ){
			function yith_wcan_fix_filtr_button_event (){
				$( '#wbt-filtr-rwd' ).on( 'click', function(){
					$( this ).toggleClass( 'wbt-active-filtr' ); //ico_filtr
					$( '#wbt-sidebar' ).toggleClass( 'wbt-sidebar-active' ); //filtr_section
					$( '#wbt-body' ).toggleClass( 'wbt-hamburger-active' ); //wbt_body_filtr
				} );
			}

			$( document ).on( 'yith-wcan-ajax-filtered', yith_wcan_fix_filtr_button_event );
		} );
		";
		wp_add_inline_script( 'yith-wcan-shortcodes', $js );
	}
	add_action( 'wp_enqueue_scripts', 'yith_wcan_fix_filtr_button_event', 20 );
}

The important thing is that the yith-wcan-ajax-filtered jQuery event will be triggered when a filter is applied, so in the case of the Filtry button, you will need to add the button event again, since it’s inside the section that will be updated.

Let us know if you have any other issue.

Hi there,

For the screenshots you sent, it seems you are in the old panel of the plugin.

You can change to the new one, the same as the demo, by going to Products > Product Add-Ons and then click on the Switch to the new 2.0 version button.

Let us know if you need more help.

Hi again,

Don’t worry, we’re glad the issue is solved.

Let us know if you have any other issue or if we can mark this topic as solved.

Hi there,

I checked your site, but unfortunately couldn’t see our plugin active.

Could you enable it and send us a screenshot or video of the issue so that we can replicate it?

We’ll remain at your disposal.

Hi there,

Like I mentioned before, the search box isn’t a feature of our plugin but from your theme.

Since the plugin doesn’t support this field, you should instead hide it.

Let us know if you need more help.

Hi there,

You’re welcome. About your question, the changes should be included in the next update, so while the files will be overwritten, it should still work correctly.

Let us know if you need more help.