Antonio Candela

Hello @carlo441 ,

Thank you for reaching out!

It seems there’s a bit of confusion about the cookie categories. Functional cookies cannot be blocked or denied, as they are essential for your site to work, online they are usually called “Technical”. That’s why you don’t see “Functional” as an option in the “Block a script, iframe or plugin” section.

Regarding the block of GTranslate prior consent, I tested this on a clean setup and it worked by using “float.js” and “translate.google.com” as the URLs to block inside the Script Center. You can choose the category you prefer (Statistics or Marketing).

Last but not least, if you are referring to having purchased a Complianz license, please contact us via our ticket system, discussing of Commercial Plugin is not allowed as the WP rules states. You can read more about this policy in this thread: **PLEASE READ BEFORE YOU POST AN ISSUE**

I hope this helps!
Best regards,
Antonio

Hello @guidotg ,

By deselecting the option to use the Document CSS, the theme’s CSS will be used automatically. If you notice visual issues, you can copy some CSS rules from the original document.css and adapt them to your theme.

You can find the original file here: https://plugins.trac.wordpress.org/browser/complianz-gdpr/trunk/assets/css/document.css.

Hope it helps!

Hello @vk360 ,

Sure! When a user clicks Reject, Google can still display ads. However, with the free version of our plugin, this setup isn’t possible because the TCF (Transparency and Consent Framework) is not included. The TCF is what allows the user to clearly choose between personalized and non-personalized ads. That’s why in the first place I said it wasn’t possible.

Generally speaking, in Complianz you can indeed handle non-personalized ads, but it still depends on the user’s choice. The requirements to met to serve non-personalized ads are:

The end user grants Google consent to:

• Store and/or access information on a device (Purpose 1)

Legitimate interest (or consent, where a publisher configures their CMP to request it) is established for Google to:

• Select basic ads (Purpose 2)
• Measure ad performance (Purpose 7)
• Apply market research to generate audience insights (Purpose 9)
• Develop and improve products (Purpose 10)

These purposes can only be handled through TCF, via our cookie policy page.

I hope this clarifies your doubts.

Hello @vk360 ,

If the plugin is set up correctly, yes, clicking on “Reject” will block the ads.
Regarding the option of hiding the “Reject” button, yes, this is possible by unchecking the box in Consent Banner > Text > Deny Button.

I hope this helps.

Hello everyone,

You don’t need to worry. As no other errors have been reported and a newer version has been released on the 14th of April, I am closing this thread. If new errors are discovered with version 7.4.0.1, please feel free to open a new thread. We are here to help!

Thanks!

Hello @elo8617 ,

I have tested this code via Console, and it seems to work, it forces the reflow of the dialog. However, please keep in mind that the issue might be related to how the modal from Elementor is inserted.
Try inserting this script in the header and let me know:

<script>
window.addEventListener('load', function() {
    const popup = document.querySelector('.elementor.elementor-758.elementor-location-popup');
    if (popup && popup.style.display === 'block') {
        popup.style.display = 'none';
        popup.offsetHeight; // forza il reflow
        popup.style.display = 'block';
    }
});
</script>

I hope this helps. Wishing you a happy Easter!

Hello @vk360 ,

Thanks for reaching out!

You can use the free version if you only need a simple banner to act as a switch. However, to display Google AdSense ads in a compliant way in the EU, UK, and Switzerland, you are required to implement the TCF (Transparency and Consent Framework) through a Google-certified CMP.
We are a certified partner, but the TCF integration is available only in the premium version of our plugin, not the free one.

If you are already using Google’s own consent banner for AdSense, and you also enable our plugin, you will end up showing two consent banners on your website. This could be confusing for users, so it’s best to choose one solution.

Regarding your question about the Deny button: the main purpose of a consent banner is to give users a clear and fair choice, in line with privacy laws. Profitability is a side effect, but user consent always comes first.

I hope this clarifies your doubts.
Best regards,
Antonio