anjitha21

Hi @debbiedog123456

Yes, you’re absolutely right — this relates to the shipping method not being displayed on the receipt. This was an issue in the recent update.

I’m happy to let you know that this has now been fixed in the latest version (v7.1.1). Once you update the plugin, the selected shipping method (such as 1st or 2nd class postage) should appear correctly again on the receipt.

If you still notice any issues after updating, please let us know — we’ll be happy to assist further.

Thanks again for your patience and understanding.

Hi @rapidetech

We are really sorry for the inconvenience caused with the recent update — we understand how disruptive layout and missing information issues can be.

We’ve just released a new version (v7.1.1) of the plugin that addresses these concerns and also brings several improvements.

In this update, we’ve made an effort to keep the layout closer to the earlier version (v6.0).

Along with that, we’ve introduced more flexibility to control different elements in your documents:

• You can now show/hide Subtotal, Tax, and Shipping rows in the product table (per document — invoice, receipt, etc.)
• Added settings to show/hide and style Billing Email and Phone Number independently, including font size, style, alignment, and color
• Option to display product images alongside the product title in the items table
• Ability to choose the position of order data (beside or below address section)

We’ve also fixed several issues reported after the previous update, including:

• Store logo disappearing after update
• Shipping method not showing in documents
• Shop address formatting (now supports multi-line properly)
• Extra characters appearing when phone/email fields are empty
• Logo not displaying in HTML preview
• Print button visibility on the admin order page

There are now extensive options available to customize almost every element in the invoice and other documents.

If you still feel something is missing or not customizable as expected, please share more details — we’ll be happy to review it and work on further improvements.

Thanks again for your patience and understanding.

Hi @vtpure802,

Thanks for reaching out, I understand how disruptive this must be when you’re handling daily orders.

We tested the latest 7.0.2 version on our end and weren’t able to reproduce the “critical error” on the invoice page.

To help us pinpoint what’s going wrong on your site, could you please share the fatal error details?

You can find this in either of the following places:

• The error email sent to your site admin, or
• WooCommerce → Status → Logs

This will help us identify the exact cause and provide a fix quickly.

Once we have the error log from your side, we’ll take it forward right away.

Looking forward to your reply.

Hi @ron441241,

We are sorry for the inconvenience this has caused..

Our developer has reviewed the issue, and it has now been resolved.

Here is the patch file: https://www.dropbox.com/scl/fi/8y1e6iinsup0s7l965jnn/woocommerce-delivery-notes.zip?rlkey=38b34mb31whjdpqqz9086de3c&st=p9rfz0tg&dl=0

Please download the file and replace it with the original plugin files on your site.

This fix will also be included in our upcoming release scheduled for today.

Feel free to reach out if you encounter any further issues.

• This reply was modified 2 weeks, 4 days ago by anjitha21.

Hi @luuking ,

There was an update in our plugin. We are sorry for the inconvenience caused.

Here are the steps for the template override:

Open your active theme folder: wp-content/themes/your-theme/
Create a folder named woocommerce-delivery-notes inside it.

1. Find the template file you want to change inside the plugin: wp-content/plugins/woocommerce-delivery-notes/templates/
2. Copy that file into the folder you created in step 2, keeping the same filename
3. Edit the copied file in your theme — the plugin will use it automatically

Available template files:

• invoice.php — Invoice
• receipt.php — Receipt
• deliverynote.php — Delivery Note
• packingslip.php — Packing Slip
• creditnote.php — Credit Note
• base.php — Shared layout used by all documents

Override styles
Find the CSS file you want to change inside the plugin: wp-content/plugins/woocommerce-delivery-notes/templates/css/

1. Copy it into your theme, recreating the same folder structure under woocommerce-delivery-notes/css/
2. Edit the copied file — your styles will be loaded instead of the plugin’s

Available CSS files:

• css/style.css — Applies to all documents
• css/html/style.css — Applies to browser print only
• css/pdf/style.css — Applies to PDF output only

Notes

• If using a child theme, create the folder in the child theme — not the parent
• The override affects only the live print preview and the document PDF generation. The frontend preview on the admin page isn’t affected.

Hi @raldi @debbiedog123456 ,

We are sorry for the inconvenience this has caused.

Our developers are checking this with priority now.

We will update here as soon as this is fixed.

Thank you for your patience.

Hi @rapidetech,

We sincerely apologize for the inconvenience caused and appreciate your patience while this was being resolved.

Version 7.0.2 has now been released, which resolves the issues you experienced.

Please update the plugin to the latest version and check at your end.

If you face any further issues or need assistance, please feel free to reach out.

Thank you.

Hi @ll09 @kender @szuranski ,

We sincerely apologize for the inconvenience caused and appreciate your patience while this was being resolved.

Version 7.0.2 has now been released, which resolves the issues you experienced.

Please update the plugin to the latest version and check at your end.

If you face any further issues or need assistance, please feel free to reach out.

Thank you.