anjitha21

Hi @forestqc69,

We understand how important it is for invoices and delivery notes to reflect the customer’s selected language.

We tried to replicate the issue on our end, and translations are working correctly on our site using the Loco Translate plugin. While not every string is currently available for translation, the plugin is functioning as expected in a multilingual setup.

Here is the screenshot for your reference: https://prnt.sc/EKVK8JItNmTU

One important clarification:
We do not have a Premium/Pro version of this plugin.

We’d really appreciate it if you could share your own screenshots along with some additional details, such as the translation plugin you’re using, so we can investigate further and assist you more effectively.

Looking forward to your reply.

Best regards,
Anjitha

Hi @trycircle ,

Please add the following code to your functions.php file. This will work with the simple template.

/**
 * Show Payment Date on simple templet Invoice
 * Client option:
 * - Uncomment the marked section below to HIDE the field when payment date is empty
 * - Keep it commented to show "N/A" when payment date is not available
 */
function add_payment_date_to_invoice_simple( $fields, $order ) {
    if ( 'invoice' !== wcdn_get_template_type() ) {
		return $fields;
	}
	$payment_date = $order->get_date_paid();
    /* ============================
	 * OPTIONAL CLIENT SETTING
	 * Uncomment this block to HIDE
	 * the Payment Date field when
	 * payment date is not available
	 * ============================ */
	// if ( empty( $payment_date ) ) {
	// 	return $fields;
	// }

	$fields['payment_date'] = array(
		'label'       => __( 'Payment Date', 'woocommerce' ),
		'value'       => $payment_date
			? wc_format_datetime( $payment_date )
			: __( 'N/A', 'woocommerce' ),
		'active'      => 'yes',          // REQUIRED
		'font-size'   => 14,              // optional
		'color'       => '#000',           // optional
		'font-weight' => 'normal',         // optional
	);
	return $fields;
}
add_filter( 'wcdn_order_info_fields', 'add_payment_date_to_invoice_simple', 10, 2 );

Let us know how it goes, and we’ll be happy to assist further if needed.

Hi @trycircle

Our developer has worked on this and provided a code snippet for you to add to the file function.php.
This will ensure the Payment Date is displayed on the invoice.

/**
 * Add Payment Date field in receipt printout
 * only when payment date is available.
 */
/**
 * Show Payment Date on Invoice
 * Client option:
 * - Uncomment the marked section below to HIDE the field when payment date is empty
 * - Keep it commented to show "N/A" when payment date is not available
 */
function add_payment_date_to_invoice( $fields, $order ) {

	if ( 'invoice' !== wcdn_get_template_type() ) {
		return $fields;
	}

	$payment_date = $order->get_date_paid();

	/* ============================
	 * OPTIONAL CLIENT SETTING
	 * Uncomment this block to HIDE
	 * the Payment Date field when
	 * payment date is not available
	 * ============================ */
	// if ( empty( $payment_date ) ) {
	// 	return $fields;
	// }

	$fields['payment_date'] = array(
		'label' => __( 'Payment Date', 'woocommerce' ),
		'value' => $payment_date
			? wc_format_datetime( $payment_date )
			: __( 'N/A', 'woocommerce' ),
	);

	return $fields;
}
add_filter( 'wcdn_order_info_fields', 'add_payment_date_to_invoice', 10, 2 );

Please check it on your end and let us know if there are any further issues.

Also, you can email us at ‘support at tychesoftwares dot com’ with the details and temporary admin credentials so we can troubleshoot if there are any issues directly on your site.

Looking forward to your response.

• This reply was modified 3 months, 3 weeks ago by anjitha21.

Hi @astimegoesby,

Thank you for your patience.

After checking this with our development team, we’d like to clarify how the plugin currently works.

The Simple template is a customized layout that is provided specifically for Invoices, Receipts, and Delivery Notes. The print option available in the My Account → Orders section uses a print layout that is already based on a simple structure, but it is not the Invoice template itself, which is why it appears slightly different.

Because of this, the invoice-style Simple template is not applied to the My Account print view or the email print links. This is expected behavior with the current design of the plugin. The visual differences between the Default and Simple templates are minimal and mainly involve small layout and styling adjustments.

If you would like customers to receive the invoice in the Simple format, we recommend sending the invoice as a PDF attachment in the order emails instead of using the print link.

Please let us know if you’d like assistance with setting this up or if you have any further questions.

Hi @blahblah345

We’re able to reproduce the behavior on our end as well. When a customer selects a Stripe payment method that has a fee and then switches to Link by Stripe, the previously applied fee is not being removed, even though no fee is configured for Link.

This is not expected behavior. We have escalated the issue to our development team for further investigation and a fix. We’ll update this thread as soon as we have more information.

Thank you for your patience, and we appreciate you bringing this to our attention.

Hi @zenimaker

Thank you for reaching out to us.

To help us investigate this issue further, please feel free to provide temporary access to your site at “support at tychesoftwares dot com”.

Specifically, please let us know:

• Which orders are showing the delivery date when printed
• Which orders are not showing the delivery date (please share example order numbers for both cases)
• Whether both sites are using the same plugin versions and settings
• The type of document being printed (Invoice / Delivery Note)

Once we have these details, we’ll be able to review the configuration and guide you accordingly.