anjitha21
Forum Replies Created
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Forum: Plugins
In reply to: [Payment Gateway Based Fees and Discounts for WooCommerce] Plugin Not WorkingHi @mmkurhade,
Thank you for providing the details requested.
We will troubleshoot it on our end and provide you with an update through email.
Your patience is greatly appreciated.
Forum: Plugins
In reply to: [Payment Gateway Based Fees and Discounts for WooCommerce] Plugin Not WorkingHi @mmkurhade ,
Thank you for sharing the screenshots! Everything looks correctly configured from what I can see.
To rule out any possible theme or plugin conflicts, could you please try the following:
- Temporarily switch your theme to Storefront or Twenty Twenty-Four.
- Disable all other plugins except WooCommerce and the Payment Gateway Based Fees and Discounts plugin.
- Then, test the checkout again to see if the COD fee is added correctly.
If it works in this setup, you can re-enable your theme and plugins one by one to identify what’s causing the conflict.
Alternatively, please feel free to provide temporary access to your site at “support at tychesoftwares dot com”.
We will be happy to investigate it further for you!
Forum: Plugins
In reply to: [Payment Gateway Based Fees and Discounts for WooCommerce] Apple PayHi @nextcenturymedia ,
Unfortunately, our plugin is not compatible with Apple Pay. The reason is that Apple Pay uses express checkout, and in express checkout, custom fields like our payment gateway fees are not passed to the order.
Because of this limitation in how express checkout works, our plugin cannot apply fees for Apple Pay orders.We’ve already added this issue to the plugin’s GitHub repository. Our developer will be reviewing this request to see if there’s a feasible way to implement support for it. That said, we typically prioritize feature requests based on both feasibility and the volume of similar requests from other users.
Forum: Plugins
In reply to: [Payment Gateway Based Fees and Discounts for WooCommerce] Plugin Not WorkingHi @mmkurhade,
I have checked the same on our end and it is working with the latest version. Here are the screenshots for your reference: https://prnt.sc/jR_sf6dKOp5d & https://prnt.sc/5ZoX14oUPlKl
To help troubleshoot this, could you please share a screenshot of your plugin settings for the COD fee?
In the meantime, please double-check the following:
- In General Options, make sure the plugin is still enabled globally.
- In the plugin’s COD settings:
- Go to WooCommerce → Settings → Payment Gateway Based Fees and Discounts → Cash on Delivery.
- Confirm Enable is ticked.
- Make sure Fee Type is set and Fee Value is set correctly.
- Check if you have set Minimum/Maximum cart amount rules — if your current cart total is outside this range, the fee may not trigger.
Once you send the screenshot, I can take a closer look and guide you further.