Amir

We are glad to hear that.

Hi @ads97129

As you have implemented AJAX navigation independently and we do not provide support for it, we recommend referring to the code sample we previously shared to help you address the issue.

In this case, we suggest using Server Side Tracking. This approach will also automatically resolve the caching issue and does not require any specific settings.

Regards,

Hi @macwillard

Thank you for opening the thread.

Are you using caching plugins on your site?
Also, please specify what settings have been configured for the date filter section?

Regards,

Hi @michaelxxx

Thank you for opening the thread.

Unfortunately, in the latest update, a conflict in part of the plugin code caused the Stats to not display in the Admin Menu Bar. We have now resolved this issue in the development version, and it will be fixed for you in the next release, which will be published next week with the plugin update.

Regarding the license issue, you are correct. We are currently redesigning the license section to resolve this problem.

Thank you for your patience.
Regards,

Hi @damen02

We have fixed the issue with the Shortcode Top Cities widget not displaying in the development version with this commit, and it will be completely resolved in the next release

Thank you for your patience.

Hi @marc-iten

We are glad to hear that.

Please let me know if you have any further questions or need assistance.
Regards,

Hi @ads97129

Since your website content is being loaded via AJAX on different pages, it’s better to use Server Side Tracking instead of relying on Client Side Tracking.

This approach will help you avoid issues like the one you’re experiencing, as server side tracking doesn’t depend on how your content is loaded on the front end.

If you want to use Client Side Tracking, changes need to be made to the tracker.js file to resolve the issue.
For example, you can modify the tracker.js with the sample code below.

if (typeof WP_Statistics_Tracker_Object == "undefined") {
    let WP_Statistics_CheckTime = WP_Statistics_Tracker_Object.jsCheckTime;

// Check DoNotTrack Settings on User Browser
    let WP_Statistics_Dnd_Active = parseInt(navigator.msDoNotTrack || window.doNotTrack || navigator.doNotTrack, 10);

// Prevent init() from running more than once
    let hasTrackerInitializedOnce = false;

    const referred = encodeURIComponent(document.referrer);

    let wpStatisticsUserOnline = {
        hitRequestSuccessful: true, // Flag to track hit request status

        init: function () {
            if (hasTrackerInitializedOnce) {
                return;
            }
            hasTrackerInitializedOnce = true;

            if (typeof WP_Statistics_Tracker_Object == "undefined") {
                console.error('WP Statistics: Variable WP_Statistics_Tracker_Object not found. Ensure /wp-content/plugins/wp-statistics/assets/js/tracker.js is either excluded from cache settings or not dequeued by any plugin. Clear your cache if necessary.');
            } else {
                this.checkHitRequestConditions();

                if (WP_Statistics_Tracker_Object.option.userOnline) {
                    this.keepUserOnline();
                }
            }
        },

        // Check Conditions for Sending Hit Request
        checkHitRequestConditions: function () {
            if (WP_Statistics_Tracker_Object.option.dntEnabled) {
                if (WP_Statistics_Dnd_Active !== 1) {
                    this.sendHitRequest();
                } else {
                    console.log('WP Statistics: Do Not Track (DNT) is enabled. Hit request not sent.');
                }
            } else {
                this.sendHitRequest();
            }
        },

        // Sending Hit Request
        sendHitRequest: async function () {
            try {
                let requestUrl = this.getRequestUrl('hit');
                const params = new URLSearchParams({
                    ...WP_Statistics_Tracker_Object.hitParams,
                    referred
                }).toString();

                const xhr = new XMLHttpRequest();
                xhr.open('POST', requestUrl, true);
                xhr.setRequestHeader("Content-Type", "application/x-www-form-urlencoded");
                xhr.send(params);
                xhr.onreadystatechange = function () {
                    if (xhr.readyState === 4) {
                        if (xhr.status === 200) {
                            const responseData = JSON.parse(xhr.responseText);
                            this.hitRequestSuccessful = responseData.status !== false;
                        } else {
                            this.hitRequestSuccessful = false;
                            console.warn('WP Statistics: Hit request failed with status ' + xhr.status);
                        }
                    }
                }.bind(this);
            } catch (error) {
                this.hitRequestSuccessful = false;
                console.error('WP Statistics: Error sending hit request:', error);
            }
        },

        // Send Request to REST API to Show User Is Online
        sendOnlineUserRequest: async function () {
            if (!this.hitRequestSuccessful) {
                return; // Stop if hit request was not successful
            }

            try {
                let requestUrl = this.getRequestUrl('online');
                const params = new URLSearchParams({
                    ...WP_Statistics_Tracker_Object.onlineParams,
                    referred
                }).toString();

                const xhr = new XMLHttpRequest();
                xhr.open('POST', requestUrl, true);
                xhr.setRequestHeader("Content-Type", "application/x-www-form-urlencoded");
                xhr.send(params);
            } catch (error) {

            }
        },

        // Execute Send Online User Request Function Every n Sec
        keepUserOnline: function () {
            let userActivityTimeout;

            if (!WP_Statistics_Tracker_Object.option.userOnline) {
                return; // Stop if userOnline option is false
            }

            const userOnlineInterval = setInterval(
                function () {
                    if ((!WP_Statistics_Tracker_Object.option.dntEnabled || (WP_Statistics_Tracker_Object.option.dntEnabled && WP_Statistics_Dnd_Active !== 1)) && this.hitRequestSuccessful) {
                        this.sendOnlineUserRequest();
                    }
                }.bind(this), WP_Statistics_CheckTime
            );

            // After 30 mins of inactivity, stop keeping user online
            ['click', 'keypress', 'scroll', 'DOMContentLoaded'].forEach(event => {
                window.addEventListener(event, () => {
                    clearTimeout(userActivityTimeout);

                    userActivityTimeout = setTimeout(() => {
                        clearInterval(userOnlineInterval);
                    }, 30 * 60 * 1000);
                });
            });
        },

        getRequestUrl: function (type) {
            let requestUrl = ${WP_Statistics_Tracker_Object.requestUrl}/;

            if (WP_Statistics_Tracker_Object.option.bypassAdBlockers) {
                requestUrl = WP_Statistics_Tracker_Object.ajaxUrl;
            } else {
                if (type === 'hit') {
                    requestUrl += WP_Statistics_Tracker_Object.hitParams.endpoint;
                } else if (type === 'online') {
                    requestUrl += WP_Statistics_Tracker_Object.onlineParams.endpoint;
                }
            }

            return requestUrl;
        },
    };

    document.addEventListener('DOMContentLoaded', function () {
        if (WP_Statistics_Tracker_Object.option.consentLevel == 'disabled' || WP_Statistics_Tracker_Object.option.trackAnonymously ||
            !WP_Statistics_Tracker_Object.option.isWpConsentApiActive || wp_has_consent(WP_Statistics_Tracker_Object.option.consentLevel)) {
            wpStatisticsUserOnline.init();
        }

        document.addEventListener("wp_listen_for_consent_change", function (e) {
            const changedConsentCategory = e.detail;
            for (let key in changedConsentCategory) {
                if (changedConsentCategory.hasOwnProperty(key)) {
                    if (key === WP_Statistics_Tracker_Object.option.consentLevel && changedConsentCategory[key] === 'allow') {
                        wpStatisticsUserOnline.init();

                        // When trackAnonymously is enabled, the init() call above will get ignored (since it's already initialized before)
                        // So, in this specific case, we can call checkHitRequestConditions() manually
                        // This will insert a new record for the user (who just gave consent to us) and prevent other scripts (e.g. event.js) from malfunctioning
                        if (WP_Statistics_Tracker_Object.option.trackAnonymously) {
                            wpStatisticsUserOnline.checkHitRequestConditions();
                        }
                    }
                }
            }
        });
    });
}

Please let me know if you have any further questions or need assistance.
Regards,

• This reply was modified 1 year, 8 months ago by Amir.

Hi @westham60

Thank you for opening the thread.

Please disable the “Views Column in Content List” option in the path Statistics – Settings – Basic Tracking and check if the loading of page or post pages is still slow?

Also, please let us know if you are using the Add-on Mini Chart.

We look forward to hearing the results from you.
Regards,