Amazon Associates Link Builder
Forum Replies Created
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Forum: Plugins
In reply to: [Amazon Associates Link Builder] Latest update crashes siteDear @healthybliss,
Can you please share your PHP version. With the 1.5.0 version of the Amazon Associates Link Builder plugin, we increased the minimum PHP version requirement to 5.4.0. If you have a PHP version lower than that, then you would see the error described above.
We would recommend upgrading to a recent version of PHP and then re-trying plugin activation.
Forum: Plugins
In reply to: [Amazon Associates Link Builder] The plugin crashed my siteHi @nicolaottomano & @bojan121,
May you please tell us the PHP version on which your WordPress setup is running. You can use plugins like Display PHP version that displays the PHP version on the dashboard.
Dear @imagemakersg,
Please go to Default Levels link in your console and unselect everything except warnings & errors and then send the console log errors back to us. Your valuable input will help us to debug this issue faster.
Dear @minneyar,
Has your issue been solved? Please update the status. In case you are still facing the issue, update the status with information asked above with browser console log errors being the most important part. Your valuable input will help us to debug this issue.
Dear @alexisdarias,
Thanks for the above information. In order to help you, we need your browser console log errors at the time of loading page where you are facing issues & hitting the search button. Below are the steps to get the console log errors:
- Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference
- Hit the Search button and check the console log errors
- Send the console logs as it is. It’s better if you can send screenshot of complete console log errors.
Dear @alexisdarias,
We are sorry as we don’t have Spanish support over forum from our end. Below are the details that we need to debug this issue:
1.Console log errors. Browser console log error at the time of loading the page & also on hitting the search button. Steps to get console logs:
- Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference
- Hit the Search button and check the console log errors
- Send the console logs as it is. It’s better a if you can send screenshot of complete console log errors.
2. Browser version
3. Is the issue on all browsers or a specific browser?
4. PHP version (You can use plugins like display PHP version that display PHP version on dashboard)
5. PHP error logs (if any)
6. WordPress version
7. Plugin version
8. Are you using multiple editors in your setup? If yes, which plugin are you using for that so that we can try to reproduce the issue on our end?- This reply was modified 8 years, 5 months ago by Amazon Associates Link Builder.
Forum: Plugins
In reply to: [Amazon Associates Link Builder] Error 500Dear @superninchen,
Yes, it’s safe to do that since you are on PHP version >= 5.4.0. Please do that and we will await your feedback
Forum: Plugins
In reply to: [Amazon Associates Link Builder] Error 500Thanks a lot @iwbyte for this useful information
Forum: Plugins
In reply to: [Amazon Associates Link Builder] Error 500Dear @iwbyte,
What was the old & new PHP version? That info will be of great help.
Dear @imagemakersg,
We will surely assist you. May you please provide following details to help us to debug the issue:
1. Browser console log error at the time of loading the page & also on hitting the search button. Steps to send console logs:
- Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference
- Hit the Search button and check the console log errors
- Send the console logs as it is. It’s better if you can send screenshot of complete console log errors.
2. Is the issue on all browsers or a specific browser?
3. PHP error logs (if any)
4. Are you using multiple editors in your setup? If yes, which plugin are you using for that so that we can try to reproduce the issue on our end?- This reply was modified 8 years, 5 months ago by Amazon Associates Link Builder.
Dear @minneyar,
We will surely assist you. May you please provide following details to help us to debug the issue:
1. Browser version
2. Is the issue on all browsers or a specific browser?
3. Browser console log error at the time of loading the page & also on hitting the search button. Follow this link for getting browser console log errors in firefox.
4. PHP version
5. PHP error logs (if any)Forum: Plugins
In reply to: [Amazon Associates Link Builder] Error 500Dear Users,
Sincere apologies for this issue. With your valuable input, we identified the root cause & fixed the issue in v1.5.2 of the plugin released a few minutes back. Please upgrade to the same (even if you are not facing issue right now as this might affect you later).
For those who are not able to access their admin panel to upgrade, please access your website via FTP(as described by @isaac93) & delete the plugin & then download the latest version(1.5.2). In case you are not able to do that, contact your hosting provider to either upgrade the same or delete the plugin so that you can download the latest version of the plugin(v1.5.2) from the WordPress. Once again sincere apologies for all this trouble caused by our end.
- This reply was modified 8 years, 5 months ago by Amazon Associates Link Builder.
Forum: Plugins
In reply to: [Amazon Associates Link Builder] Templates not workingDear @wpjoe,
May you please send out the following details so that we can debug this issue:
1. Plugin version
2. WordPress version
3. PHP version
4. PHP error logs
5. List Of plugins installed
6. Browser version. Is the issue on a specific browser or all browsers?
7. Browser console log errors when you try to create templates
8. OS version on which WordPress is installedForum: Plugins
In reply to: [Amazon Associates Link Builder] Image scrClosing this as its copy of https://wordpress.org/support/topic/short-links-4/
Forum: Plugins
In reply to: [Amazon Associates Link Builder] amazon policy on posting links in reviewsDear @brucestorm,
The Amazon Associates Link Builder team would not be in position to answer questions about the content policy. Please reach out to the Amazon Associates customer service team on https://affiliate-program.amazon.com/home/contact to redirect your questions to the appropriate team which will be able to clarify policy related questions.