WilloftheD

Hi everyone, apologies for the inconvenience here. We were able to pinpoint that specific browser shows Javascript Errors within the Venue Section, in the admin dashboard not allowing to update the Events. We already created an internal bug ticket for this, and I added your case. Thanks for all the details. I will definitely pass it along to our devs.

I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.

For now, as a workaround, you could do the following:

1. Use Chrome Browser only for Admin Dashboard
2. Or, Downgrade to version 6.0.2. Accessing and Installing Older Plugin Versions

Best,
Abz

________________________

Internal Bug Ticket Reference:
TEC-4596

Hi everyone, apologies for the inconvenience here. We were able to pinpoint that specific browser shows Javascript Errors within the Venue Section, in the admin dashboard not allowing to update the Events. We already created an internal bug ticket for this, and I added your case. Thanks for all the details. I will definitely pass it along to our devs.

I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.

For now, as a workaround, you could do the following:

1. Use Chrome Browser only for Admin Dashboard
2. Or, Downgrade to version 6.0.2. Accessing and Installing Older Plugin Versions

Best,
Abz

________________________

Internal Bug Ticket Reference:
TEC-4596

Hi @efishinsea, awesome! Glad to hear that. Thanks for letting us know.

If you have some time to review, that would be amazing!
https://wordpress.org/support/plugin/the-events-calendar/reviews/

I’d be closing this thread, and please do not hesitate to bump a new thread on our way. This is for us to track down topics/issues efficiently and for us to follow the WordPress Forum Guidelines.

Have a great day.

Best,
Abz

Hi everyone, updates here. We’re working on some issues with Elementor, and there have been incompatibilities with v6. We’re still working on it, and while we’re trying to figure out the issue here as a workaround, we recommend downgrading to pre-v6. https://theeventscalendar.com/knowledgebase/k/accessing-older-plugin-versions/#Installing_past_plugin_versions

To be safe, we’d recommend conducting tests and new updates on a Staging Server. Also, please keep a working backup of your website.

Apologies for the inconvenience. Rest assured that I’d get back to this thread whenever there are updates.

Hang in there.

Best,
Abz

Hi @romu85,

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Hey @nhhau, this thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

Cheers,
Abz

Hey @sebastienserre, this thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

Cheers,
Abz

Hi @wpuserca,

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.