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Hi @carterkay, following the explanation by usuaggie, I would recommend getting in touch with MemberPress if you’re looking for a way around this seemingly default behavior on their plugin.

On this forum, we might not be able to check about the MemberPress part.

Hi @jainaorestes,

To add to Roxanne’s reply, I see that you mentioned:

we are using paypal payment method provided by woocommerce

Were you referring to the PayPal Payments extension?

If yes, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

Thanks.

Hi @lotusorgonites,

I understand that your products display tax-exclusive prices while you’ve set them to show tax-inclusive prices.

To troubleshoot this further, could you share with us screenshots of the following:

* Default customer location setting in WooCommerce → Settings → General
* Tax options page on WooCommerce → Settings → Tax
* Your tax rates page on WooCommerce → Settings → Tax → Standard rates

I recommend https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in your reply. It works with Chrome, Firefox, Safari, and Edge.

Thanks.

Hi @francisjansen,

Thanks for getting back and sharing a link as well as a screenshot of what you meant here:

Another issue is that I tried to make a filter based on various attributes. In the sidebar widget I selected a few attributes and they also visually showed up at the shopping page. The products were also actually connected to them, but as soon as you selected an attribute in the sidebar filter, there was no result. Filtering simply didn’t work.

I took a closer look and saw that you were using the Filter Everything plugin for this.

Link to image: https://d.pr/i/bxWLEN

You will want to contact the authors of this plugin to check why nothing happens when you try filtering attributes using it. Here’s their support forum – https://wordpress.org/support/plugin/filter-everything/

I hope this helps.

Thanks for getting back, @edwiince.

Taking a look at the screenshot you’ve shared, it seems that you have 172 Pending actions in your scheduler, which means that new actions, like importing historical orders, will not run.

Link to image: https://d.pr/i/MOeBOe

Could you kindly go to this Pending tab and check the scheduled actions with dates in the past? You can hover over them and click to manually run them or delete them. This will allow new pending actions, like the import of historical orders for Analytics, to run.

Let us know how it goes.

Thanks.

Hi @trenfort,

Can you help me where to find the functions.php so that I can add that code to it?

I recommend adding the code customization using the Code Snippets plugin, instead of directly modifying your theme’s functions.php file.

Therefore, you can install Code Snippets and add the code there – https://wordpress.org/plugins/code-snippets/.

I hope this helps.

Hi @khanhvo,

I wasn’t able to test the issue on the site since the authentication seems to be right back.

However, if the issue is as you mentioned earlier:

there’s issue that I can select a combination which does not exist:

Then this is expected – it’s how WooCommerce works by default for products with more than 30 variations.

To explain, WooCommerce will only dynamically load up to 30 variations. After that, the variations are no longer dynamically loaded – the variation dropdowns will be static and will display all attributes/options even if some are not available.

After making the full selection, then WooCommerce will check if the combination exists.If they selected an unavailable combination, they will see the message “Sorry, no products matched your selection. Please choose a different combination” just like on your screenshot:

Link to image: https://d.pr/i/Er3ASp

You can tell WooCommerce to dynamically load more than 30 product variations through custom coding, as explained in this documentation – https://woocommerce.com/document/change-limit-on-number-of-variations-for-dynamic-variable-product-dropdowns/

function custom_wc_ajax_variation_threshold( $qty, $product ) {
	return 40;
}

add_filter( 'woocommerce_ajax_variation_threshold', 'custom_wc_ajax_variation_threshold', 10, 2 );

You can add the code using the Code Snippets plugin – https://wordpress.org/plugins/code-snippets/

Thanks.